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"Great communication in arranging a time for service. Walked through in detail what he could do and was very communicative in asking for feedback where needed. Tyler was efficient, thorough and completed the installation of our hot/cold water system along with RO system."

"Western Rooter to the rescue again! I had a small underground leak which appeared to be due to a bad sprinkler valve. A sprinkler repair company determined that it was not a bad sprinkler valve and thought it was due to a leak in the main water line. Daniel and Alex dug down to find that the leak was coming from a very old (at least 36 years) broken pvc line. After much testing and head scratching to try to figure out where the water was coming from, they decided to "chase the pipe." After much digging, they found that the very old broken pvc pipe was hooked up to a sprinkler valve that was buried 18 inches underground that had not been capped--only turned off. Roots from a nearby tree had opened the valve which caused the leak--crazy! The current sprinkler system has been the same one since we moved into the house in 1988. It took 36 years for the underground leak to occur!"

"Very professional and quickly responded to my water line hookup. Called for availability and was able to accommodate my schedule. Worked with neighbors on questions they had. Would recommend and hide for future plumbing needs."

"Huge job of relocating & rebuilding my entire sewer line and water mains. Came out same day as called. Quote for the Job the same day! Started the same day! Really responsive. Not the cheapest but a quality job and asap."

"The technician was friendly and professional. He did a good job of explaining the problem with my water heater. The only complaint I have is that after the work was done the water in two bathroom faucets is not coming out of the spout smoothly."

"After speaking with Kevin (CEO) about the merits of the One Water System, and my own online followup, I bit, and was scheduled for installation 5 days later. Juan, the installer was on time, courteous, self-effacing, humorous, knowledgable and highly skilled. He replaced the ugly functioning plumbing (piping) with a more contoured professional appearance. After the system instalation, function test, old water softener packed and area cleaned. I was given an outline of positives results to look for.  And, as of 2 weeks after installation, I am very pleased with results. Faucet run faster, wife says hair and skin feels better. Good professional results from beginning to end.
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"Superior has a great system that works perfect. It’s been 1 1/2 years now with no problems and perfect water with no water spots and tastes great. We also found the price to be very competitive and glad we chose them"

"Tito & Gabe arrived on time & were very professional & COVID compliant. They assessed what I needed and completed the work in a fast, efficient and clean manner. I love my new showerhead and kitchen faucet. Would definitely hire them again for my plumbing needs."

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The original installation was in the end of Dec. 2012. The installer was good. He brought his son, who started going through my things, as I had just moved in. When I told him to not go through my things, he went out the garage. Later that day I found food missing out of my garage freezer. I called the salesman about this and he made right with it and reimbursed me.

 I had to have the controller changed as it stopped softening my water and it was leaking. It was very difficult to get in touch with anyone at customer service and then when I did, it took them a long time to get out and repair it. I was told to turn my water off until they could get out here. Really? Be without any water for a couple days?

 Now, I find the system they installed under my kitchen sink has been leaking. It looks like it's been leaking for a while. It appears my cabinet bottom is slightly warped from this. I live in a new home. It was build a year ago and I moved in. I will have to have it checked for mold now as well. But I tried calling AmeriTek today, and again, I'm told the Tech would call me. It's the end of the day and no call. I called them back for the 4th time and they said the Tech would call me sometime tomorrow. No time given. Several customer service people I spoke with said they would call me back in a few minutes. I gave them over 30 minutes to call me back. They never did. When I called,  I was asked if people called me back, I said no. They actually asked me if I wanted the yearly service (which I was never told about). That they would check the whole system and change filters. I asked what the charge would be. They told me $150.00. With the customer service I have experienced with this company, I don't think I will give them more of my business. I will call Puronics themselves and get an estimate for that.   I think it's time for me to call a plumber and send AmeriTek the bill.

I'm not saying anything bad about Puronics. This is just one Company that installs it.

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"Five star service! Josh was very professional and explained the system and how it would work to improve our water. Installation was great. PureLux H20 is an excellent company and the people who handled our job were great."