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100% Recommended
9 Years In Business
Company Details
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Service Details
Areas of Expertise
- Roofing Repairs
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Reviews
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Showing 11-15 of 15 results
4.0
Canton, NC
2/6/2017
until we get some rain I cannot tell if the repair worked.
Response from Company:
Hi Robert, Thank you for your rating and review. We drove from Sylva to Canton to analyze your leak. We recommended Shingle replacement for faulty and/or loose shingles. However, you wanted us to use a sealant instead, and as requested we obliged. You had also asked us to quote you on a retro-fit metal roof for future reference, and so it was done. When we finally finished, you had asked us what you'd be charged. We had told you, "if you'll just pay the lead fee that Home Advisors charged us to come out here today, we'll call it even. It's $25.77." Your reply was, "How does $65.77 sound to you?" I'm uncertain why you'd give us a 2.5 rating on Value for Money when you actually offered to pay us more than we'd charged. None-the-less, if you're dissatisfied with this transaction, please tell us how we could have better served you for $25.77, and left you with a 5 star satisfaction. Our ratings are detrimental to the progress of our company, and we do not want any customer left feeling unsatisfied. Your comments and suggestions will be taken seriously. Thank You. Best Regards, Jeffrey A. Bean
5.0
Diane R.
Canton, NC
2/6/2017
he was very pleasant. he arrived on time and corrected the problem we were having. i would certainly hire them again and would recommend them to others.
5.0
Willie D.
Cashiers, NC
12/31/2016
I called Jeff the night before New Years Eve. Shingles blew off the night before. 4 days of rain forecast. He drove an hour the next day, a holiday and Saturday, repaired my roof at a super fair price. Highly reccomended!
Response from Company:
Wasn't an issue at all,(consumer name withheld per their request) . We are happy to have helped you out. Happy new year!
4.0
Stan S.
Bryson City, NC
12/28/2016
everything good except that when the bill came he wanted $50 more than the quote [reason was that he had to go further to get the materials than thought] but would wave that if gave a review on Home Advisor
Response from Company:
Thank you, and we're glad you were happy with our service. Unfortunately we did have to travel 140mi to obtain the shingles for this repair. Our local suppliers don't carry white shingles in house, and they had all told us it would take at least 4 days to get them in stock on special order. We appreciate your business, and thank you for the review. Best Regards, Jeffrey A. Bean
5.0
Greg T.
Asheville, NC
12/24/2016
I was doing smalll vinyl siding project for my daughter and ran into difficulties. I called J&J and they came same day and worked by flashlight to get project completed. Very prompt, very reasonably priced and diligent to get job done. Great job and thank you for your prompt service.
Response from Company:
Thank you for the opportunity, ( consumer name withheld per their request) It was a pleasure to meet you. We hope you have safe travels back to TN and enjoyed your visit to Asheville.
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