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"This was as good an experience as one could want given a plumbing problem."

"I needed teo toilets replaced. He replaced the one with expertise and was good about taking the toilet out without spilling any water throughout my home. Volunteered to do research on installing the other toilet due to pipe issues. Overall, great work. Would definitely use him again."

"Can't say enough, Bill is fantastic. When I need a plumber I will always call him."

"John is a good man, with experience to prove it. We have hired him twice now, to sort out a flooded basement (care of the City of Baltimore & their contractor, Spiniello), and then to retrofit all the horizontal pipes in our row home. Not only did he and his team solve our issues, but they made it look good. For a 120 year old row home, you can imagine the plumbing has been subject to a number of revisions, so it was a real pleasure to see them cut it all out (pipes corroded down to a pin hole), and replace every water bearing line with a singular, clear & straightforward system of logically placed cut-off valves, t-joints and what-have-you.
Because we had already had him out to solve a 1400 dollar flood problem the city blamed us for (and which later turned out to be their fault but they are not willing to pay for), he offered us this super low rate to get all the rest* upgraded (*all the main branches had been upgraded already, namely the verticals to the second floor). Johns original quote was for 1250 to do all the horizontals, so since i had him there i asked if he could run gas to our stove. Because of our recent purchases from him and since he was already there, he ran all the gas and got me two (all you need is one) gas cut off valves for an additional 150 bucks. 
Home Depot quoted me 500 for the same job.
John's number resides firmly in my phone.
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"Glenoak came out to reinstall a toilet that had been leaking .  While there, they noticed a leak from the pressure tank, which needed to be replaced.  They went out for the part w/o charging us for that time or travel.  Unfortunately, the replacement part didn?t work, and ultimately they had to replace the entire toilet.  They fixed a small gas pipe leak near our furnace while there, too.

Very professional, punctual, and competent.
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"Excellent! Being on a limited budget, I had called several plumbers to get an affordable price. I had spoken with some very nice people, but James Fama owner of Quality Plumbing was the only person who actually listened to me. I told him that I was fairly certain of what the problem was because in younger years I had fixed it myself. He was the only plumber that quoted me a price on exactly what I wanted fixed. Some of the other plumbers quoted outrageous prices for some ridiculously unnecessary work, some scoffed at what I said the problem was, but not James. He genuinely listened, asked questions and even though I did not know the lingo he knew what I was talking about. He did quote "worse case scenario" prices to me just in case and even those were quite fair. Mr. Fama came at the scheduled time and went right to work. The job was done quickly and precisely as we had discussed. It went so smooth in fact, that I asked him to fix a pipe for a sink that hadn't worked in years. He had to go to Home Depot to get the part but, he was very quick about it and had the sink fixed in a very timely manner. Mr. Fama did not waste a lot of time talking when he got here because he went straight to work, but after the job was finished we did chat a little bit. He is a quiet, very likeable and amiable man. He said that he was a small business with only one truck and that it is hard to compete with the "fleet of truck" businesses sometimes. That statement got me thinking that I was more impressed with this hard working man of his word than I could ever have been with those larger companies who in some cases seem to have forgotten the "human aspect" of the job. It is my sincere hope that the people who read this will consider giving the smaller businesses like Quality Plumbing a fighting chance. Bigger may not always be the more prudent choice. In closing I would like to add, that being a disabled, senior citizen it is so hard to find companies with integrity, as many of you may already know. Therefore; I would recommend Quality Plumbing to all Senior Citizens as well as anyone with a handicap or disability because I was treated with honesty, fairness and respect. I asked Mr. Fama to give me a big handful of his business cards to carry in my purse, so I could hand them out to everyone. This is the kind of "word of mouth" advertising that Quality Plumbing has earned and whole heartedly deserves."

"Bryan is one excellent plumber. I have relied on him through the years. He knows my house well and he never fails to deliver. He is one plumber that you can trust in. You won't be sorry."

Broyles HVACR, LLC is a locally-owned full-service HVAC /natural gas company that helps customers in Baltimore County and surrounding areas. Our service technician is experienced, we strive to provide HVAC /gas services that are affordable to everyone, and our technician works efficiently to get your heating or cooling system up-and-running to save on costs. We have 12 years experience in the HVACR/gas field and in your community.\n\n

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Sink was COMPLETELY stopped up. Service person (Doug) seemed to be nice; first emptying the sink of water, then getting out his snake to get to work. Shortly, from another room, I heard moans and groans from the kitchen. Asking what was wrong, I learned that his snake had gotten stuck and he couldn't get it out. He went downstairs to the basement to work on trying to retrieve the snake cable from the cleanout down there, below the sink. He told me that on occasion, he's had to take out pipes between the kitchen sink and the basement sewer line in order to get his cable back, and that would cost upwards of above $600. He eventually retrieved his cable, but explained that it had gotten stuck because I had allowed the buildup of years and years of grease in the kitchen, and because I was foolish enough to have a garbage disposal, which allows the grease to build. He told me he had a drain cleaning powder that I could use to keep the drain clean, and one box would cost $50. I thanked him, but refused the offer. He did make it so the water would indeed go down the drain in the sink, now, and I can use my dishwasher. He was at the house for approximately 1 hr and 15 minutes, charging $457.50. Excessive, in my opinion. It's not my fault that his snake was caught (if it really was).

Is the drain clean? Cleaner than it was this morning, yes.

Will water go down? Yes. For now.

Would I recommend anyone using Chas. Moon Plumbing? Not unless you have a healthy bank account.

Will I ever call on them again? No.

UPDATE:

Moon & Company called today (Service Manager) and graciously offered a 15% discount for the service that I had here at the house, as described above. I thought that was very nice and generous of him/the company, and promised that I would report same.

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At Strong Plumbing & Heating, we provide quality service that all customers can believe in. Whether you are looking for a repair, install or a drain clearing, we are your go to professionals in Baltimore. Call us to today, to discuss your next project. We look forward to working with you.