When it comes to great service, customers know they can count on JDL HVAC Services, for all of their home comfort needs. We don't guess and send quotes before the time of service. We quote all repairs or estimate for system replacement, after the system has been evaluated accurately by one of 5 Star Technician. That way we are able to give you an accurate and competitive quote or estimate, with no surprises. We are transparent with our customers, letting them know the best option for their comfort needs. Discover why more and more new customers choose JDL HVAC Services every year. You can be sure of quality heating and cooling solutions from repairs, too new system installations, that will take care of all your HVAC needs. We are fully licensed and insured, so you can rest assured that you are getting the best of the best working in your home.
"Their customer service was great and they found a part quickly."
Jessica J on May 2025
When it comes to great service, customers know they can count on JDL HVAC Services, for all of their home comfort needs. We don't guess and send quotes before the time of service. We quote all repairs or estimate for system replacement, after the system has been evaluated accurately by one of 5 Star Technician. That way we are able to give you an accurate and competitive quote or estimate, with no surprises. We are transparent with our customers, letting them know the best option for their comfort needs. Discover why more and more new customers choose JDL HVAC Services every year. You can be sure of quality heating and cooling solutions from repairs, too new system installations, that will take care of all your HVAC needs. We are fully licensed and insured, so you can rest assured that you are getting the best of the best working in your home.
"Their customer service was great and they found a part quickly."
Jessica J on May 2025
Hunt Plumbing, Heating and Air Conditioning, LLC prides its business on quality and outstanding customer service. Our team will prove we have what it takes to get the job done right the first time. ( Free estimates provided on replacement HVAC equipment only. Diagnostic fees charged when diagnosing equipment failures. Estimates for repairs will be quoted once diagnostic is completed. )
"Great service"
Tajmah C on February 2025
Hunt Plumbing, Heating and Air Conditioning, LLC prides its business on quality and outstanding customer service. Our team will prove we have what it takes to get the job done right the first time. ( Free estimates provided on replacement HVAC equipment only. Diagnostic fees charged when diagnosing equipment failures. Estimates for repairs will be quoted once diagnostic is completed. )
"Great service"
Tajmah C on February 2025
FREE IN-HOME ESTIMATES | GET A FREE AIR CONDITIONER Cyprus Air Heating & Cooling is your single resource for all your home comfort needs, from tailoring your ideal comfort system to installation, service and beyond. Cyprus Air installs and repairs a variety of Heating & Cooling equipment. With over 56 years of experience in the business, we also offer other home improvement and indoor comfort services such as Gas Fireplaces & Gas logs, and Duct Cleaning. With so many years of design, and installations in Northern Virginia, DC and Maryland, Cyprus Air offers its service oriented expertise and reliability to ensure the high quality standards that architects, engineers, and homeowners have come to rely on from one of the industry leaders.
"I begin this review by saying that I do not know the ins and outs of this company’s day-to-day doings, nor do I feel that this has been the operations of this company from its start. I choose to write this as a way of providing others with my story so that they may take caution when dealing with them and so that this company can ameliorate their behavior toward their customers. My journey began in October of 2021 when my husband and I decided to place a gas insert in our traditional open fireplace. I went online and found Cyprus Air. They came to our home and did a quote with us, which we accepted. The goal was to have the fireplace inserted in before Christmas. The first step was a gas line to the fireplace. This was the beginning of the continuous problems that would develop for three years. We had multiple issues with the gas line, multiple technicians sent to our home, and had numerous inspections by Fairfax County fail before they finally sent out their “go-to” guy, who managed to fix the problem, leading to us finally passing the inspection on March 11th of 2022. Let me also note, that I made numerous calls to Cyprus Air during this time frame always with a promise of a return call, that NEVER came. I even walked into their showroom in Springfield to get answers after not being able to get anyone to answer my calls. I spoke with a supposed manager over the phone at some point, who also did not return the calls he made promised to do. I then asked to speak to someone higher, which, as far as I know, I did. That was when their “go-to” guy was finally dispatched. This “higher up” gentleman promised to follow up to ensure all went well. I never heard from him either. During the October to March timeframe, the technicians that were dispatched to our address were unprepared, in terms of supplies. They asked us for paper towels and a ladder at one point. The ladder, which was wooden, they managed to break; I contacted the “manager” who informed me he would look into what he could do to remedy the situation. Nothing was done. Also, during this time, we were being charged for a service contract that we signed up for but had no fireplace to service. When asked, we were told that they would take the charges off the back end. This will come into play later in this story. Also, when they finally did install the fireplace and were removing the boxes from the garage to dispose of, they took a large wall hanging that was still in its box that had just been purchased. This was also mentioned to Cyprus without any resolution. Finally, in May the fireplace was fully installed and ready to go, just in time for summer. We utilized it in the winter of 2022 and in March of 2023, we made our first service call, just to ensure everything was working properly. They came out did a bit of cleaning and left, however, they did not note that there were lightbulbs that were not working. So, we contacted Cyprus Air to let them know this had been missed. They then sent out another technician, who took note of the bulbs and stated that he would place the order, and someone would be in contact to schedule another visit once they came in. We never heard from Cyprus, and we waited for a very long time (mostly because we were tired of making calls). We finally called to check the status of the bulbs (about 6 months later) to be told they had no record of the order and would need to send another technician out to take a look because they didn’t know which type to order. So, the technician came out in November of 2023, took the information, and again stated he would place the order, and someone would contact us. Again, no contact. Also, as another note, the remote for our fireplace magically disappeared after this service call. When I called Cyprus and mentioned that I thought the technician had taken it, but wasn’t 100% sure, they informed me that it would be another service call and $500 to replace the remote. At the beginning of February, I was done dealing with this company, so we called to request the service contract be terminated. Please note, that we signed a one-year service contract and were told it would go month to month after the year and we could cancel at any time. When we called, we were told that they were not sure they could cancel and that there may be additional charges, but that someone would contact us about this. Again, no contact, however, they did set up a service call for us and had someone show up at our home on February 21, 2024. We were unaware of this service call until the day of. No one was at the home upon the technician’s arrival. I contacted Cyprus via the text they sent regarding the service call and stated: “Didn’t schedule service. Asked for a service contract to be terminated.” For which I received the following reply: “ok, sent an email to cancel”. The next day I received the following reply to my cancellation “Good morning, this is Kimberly with Cyprus Air Heating & Cooling contacting you in regards to your request to cancel your maintenance contract. There are 3 more payments due in order to cancel in the of $120. I can charge the card on file for the final 3 payments to complete the 12-month contract and cancel. Please either respond to this text or give us a call at 571-367-9600. Thank you.” I then replied with: “We have had it for well over a year and were told we could cancel anytime after August of 2023. Very confused.” For which the following reply was received: “No ma’am, the contract is 12 months per visit. You had 2 visits with us and made 21 payments, resulting in 3 more payments due. It is a 12-month period per visit. Once you have another visit it renews for another 12 months. This is all stated in the contract you signed.” Needless to say, my reply was friendly back, as I reminded them that we only ever had one service call, but that things were not completed, and to this day had still not been fixed. I also mentioned that I had been trying to get out from “underneath” them and did not trust anything. I insisted that they cancel the contract, and NOT charge me the $120. I may or may not have mentioned getting Lawyers involved at this point also. The reply I received was priceless: “That is fine, the account will go to collections. Thank you! There is a lot of information here, but I feel it is necessary for anyone who is truly looking to deal with this company to have the full story from a “customer”. I wish you luck!"
Victoria G on February 2024
FREE IN-HOME ESTIMATES | GET A FREE AIR CONDITIONER Cyprus Air Heating & Cooling is your single resource for all your home comfort needs, from tailoring your ideal comfort system to installation, service and beyond. Cyprus Air installs and repairs a variety of Heating & Cooling equipment. With over 56 years of experience in the business, we also offer other home improvement and indoor comfort services such as Gas Fireplaces & Gas logs, and Duct Cleaning. With so many years of design, and installations in Northern Virginia, DC and Maryland, Cyprus Air offers its service oriented expertise and reliability to ensure the high quality standards that architects, engineers, and homeowners have come to rely on from one of the industry leaders.
"I begin this review by saying that I do not know the ins and outs of this company’s day-to-day doings, nor do I feel that this has been the operations of this company from its start. I choose to write this as a way of providing others with my story so that they may take caution when dealing with them and so that this company can ameliorate their behavior toward their customers. My journey began in October of 2021 when my husband and I decided to place a gas insert in our traditional open fireplace. I went online and found Cyprus Air. They came to our home and did a quote with us, which we accepted. The goal was to have the fireplace inserted in before Christmas. The first step was a gas line to the fireplace. This was the beginning of the continuous problems that would develop for three years. We had multiple issues with the gas line, multiple technicians sent to our home, and had numerous inspections by Fairfax County fail before they finally sent out their “go-to” guy, who managed to fix the problem, leading to us finally passing the inspection on March 11th of 2022. Let me also note, that I made numerous calls to Cyprus Air during this time frame always with a promise of a return call, that NEVER came. I even walked into their showroom in Springfield to get answers after not being able to get anyone to answer my calls. I spoke with a supposed manager over the phone at some point, who also did not return the calls he made promised to do. I then asked to speak to someone higher, which, as far as I know, I did. That was when their “go-to” guy was finally dispatched. This “higher up” gentleman promised to follow up to ensure all went well. I never heard from him either. During the October to March timeframe, the technicians that were dispatched to our address were unprepared, in terms of supplies. They asked us for paper towels and a ladder at one point. The ladder, which was wooden, they managed to break; I contacted the “manager” who informed me he would look into what he could do to remedy the situation. Nothing was done. Also, during this time, we were being charged for a service contract that we signed up for but had no fireplace to service. When asked, we were told that they would take the charges off the back end. This will come into play later in this story. Also, when they finally did install the fireplace and were removing the boxes from the garage to dispose of, they took a large wall hanging that was still in its box that had just been purchased. This was also mentioned to Cyprus without any resolution. Finally, in May the fireplace was fully installed and ready to go, just in time for summer. We utilized it in the winter of 2022 and in March of 2023, we made our first service call, just to ensure everything was working properly. They came out did a bit of cleaning and left, however, they did not note that there were lightbulbs that were not working. So, we contacted Cyprus Air to let them know this had been missed. They then sent out another technician, who took note of the bulbs and stated that he would place the order, and someone would be in contact to schedule another visit once they came in. We never heard from Cyprus, and we waited for a very long time (mostly because we were tired of making calls). We finally called to check the status of the bulbs (about 6 months later) to be told they had no record of the order and would need to send another technician out to take a look because they didn’t know which type to order. So, the technician came out in November of 2023, took the information, and again stated he would place the order, and someone would contact us. Again, no contact. Also, as another note, the remote for our fireplace magically disappeared after this service call. When I called Cyprus and mentioned that I thought the technician had taken it, but wasn’t 100% sure, they informed me that it would be another service call and $500 to replace the remote. At the beginning of February, I was done dealing with this company, so we called to request the service contract be terminated. Please note, that we signed a one-year service contract and were told it would go month to month after the year and we could cancel at any time. When we called, we were told that they were not sure they could cancel and that there may be additional charges, but that someone would contact us about this. Again, no contact, however, they did set up a service call for us and had someone show up at our home on February 21, 2024. We were unaware of this service call until the day of. No one was at the home upon the technician’s arrival. I contacted Cyprus via the text they sent regarding the service call and stated: “Didn’t schedule service. Asked for a service contract to be terminated.” For which I received the following reply: “ok, sent an email to cancel”. The next day I received the following reply to my cancellation “Good morning, this is Kimberly with Cyprus Air Heating & Cooling contacting you in regards to your request to cancel your maintenance contract. There are 3 more payments due in order to cancel in the of $120. I can charge the card on file for the final 3 payments to complete the 12-month contract and cancel. Please either respond to this text or give us a call at 571-367-9600. Thank you.” I then replied with: “We have had it for well over a year and were told we could cancel anytime after August of 2023. Very confused.” For which the following reply was received: “No ma’am, the contract is 12 months per visit. You had 2 visits with us and made 21 payments, resulting in 3 more payments due. It is a 12-month period per visit. Once you have another visit it renews for another 12 months. This is all stated in the contract you signed.” Needless to say, my reply was friendly back, as I reminded them that we only ever had one service call, but that things were not completed, and to this day had still not been fixed. I also mentioned that I had been trying to get out from “underneath” them and did not trust anything. I insisted that they cancel the contract, and NOT charge me the $120. I may or may not have mentioned getting Lawyers involved at this point also. The reply I received was priceless: “That is fine, the account will go to collections. Thank you! There is a lot of information here, but I feel it is necessary for anyone who is truly looking to deal with this company to have the full story from a “customer”. I wish you luck!"
Victoria G on February 2024
The Irrigation Professionals have been installing, repairing, and maintaining irrigation systems for over 25 years. We are licensed with Master Plumber License in Virginia and Maryland. We service and maintain irrigation systems in VA/MD/DC. We also service and maintain both traditional and LED Lighting systems in the DC Metro are.
"I recently had the pleasure of hiring The Irrigation Professionals to install a sprinkler system at my Townhome, and I am beyond thrilled with the results. From start to finish, the Irrigation Professionals provided top-notch service and exceeded my expectations in every way. First and foremost, their crew demonstrated a wealth of knowledge and expertise in sprinkler system installation. They took the time to thoroughly assess my yard and design a customized system that would meet my specific needs. Their attention to detail was impressive, and they even considered factors such as different soil types and plant water requirements. The installation process was seamless, and the crew from the Irrigation Professionals worked diligently to ensure that every sprinkler head was perfectly positioned and calibrated. They were professional, courteous, and respectful of my property throughout the entire project. I was particularly impressed with their efficiency, as they completed the installation on time without sacrificing quality. Since the installation, I have witnessed a profound improvement in the health and appearance of my lawn and garden. The sprinkler system installed by the Irrigation Professionals operates flawlessly, delivering the perfect amount of water to each area while conserving resources. The system's programmable features have made my life so much easier, allowing me to create a convenient watering schedule that fits my schedule. Furthermore, the customer service provided by the Irrigation Professionals has been nothing short of exceptional. They were readily available to address my questions and concerns promptly, and their follow-up has been commendable. Their commitment to customer satisfaction is truly commendable, making the entire experience pleasant and stress-free. Overall, I highly recommend the Irrigation Professionals for sprinkler installation. Their expertise, professionalism, and customer-centered approach sets them apart from other companies in the Virginia Area. If you are looking for a reliable and reputable sprinkler installation service, look no further than the Irrigation Professionals. Sincerely, Kami"
Kamilah J on September 2023
The Irrigation Professionals have been installing, repairing, and maintaining irrigation systems for over 25 years. We are licensed with Master Plumber License in Virginia and Maryland. We service and maintain irrigation systems in VA/MD/DC. We also service and maintain both traditional and LED Lighting systems in the DC Metro are.
"I recently had the pleasure of hiring The Irrigation Professionals to install a sprinkler system at my Townhome, and I am beyond thrilled with the results. From start to finish, the Irrigation Professionals provided top-notch service and exceeded my expectations in every way. First and foremost, their crew demonstrated a wealth of knowledge and expertise in sprinkler system installation. They took the time to thoroughly assess my yard and design a customized system that would meet my specific needs. Their attention to detail was impressive, and they even considered factors such as different soil types and plant water requirements. The installation process was seamless, and the crew from the Irrigation Professionals worked diligently to ensure that every sprinkler head was perfectly positioned and calibrated. They were professional, courteous, and respectful of my property throughout the entire project. I was particularly impressed with their efficiency, as they completed the installation on time without sacrificing quality. Since the installation, I have witnessed a profound improvement in the health and appearance of my lawn and garden. The sprinkler system installed by the Irrigation Professionals operates flawlessly, delivering the perfect amount of water to each area while conserving resources. The system's programmable features have made my life so much easier, allowing me to create a convenient watering schedule that fits my schedule. Furthermore, the customer service provided by the Irrigation Professionals has been nothing short of exceptional. They were readily available to address my questions and concerns promptly, and their follow-up has been commendable. Their commitment to customer satisfaction is truly commendable, making the entire experience pleasant and stress-free. Overall, I highly recommend the Irrigation Professionals for sprinkler installation. Their expertise, professionalism, and customer-centered approach sets them apart from other companies in the Virginia Area. If you are looking for a reliable and reputable sprinkler installation service, look no further than the Irrigation Professionals. Sincerely, Kami"
Kamilah J on September 2023
JDL HVAC & Plumbing Services LLC offers a wide range of services to meet your HVAC & Plumbing needs. With offices in both Maryland & Virginia, we serve both residential and commercial clients and specialize in offering a variety of money-saving solutions. Combined with our use of the highest quality parts and equipment and our dedication to delivering exceptional service, we have become known as the HVAC & Plumbing contractor of choice in the DMV area! The mission of JDL is to provide honest, reliable service that stands head and shoulders above the rest. We continually strive to exceed expectations by ensuring that each client receives the very best service from our friendly and knowledgeable HVAC/Plumbing service technicians. No matter what you need you can rely on JDL to provide an unparalleled knowledge, experience and expertise!
"They did a good job"
Richard T on June 2024
JDL HVAC & Plumbing Services LLC offers a wide range of services to meet your HVAC & Plumbing needs. With offices in both Maryland & Virginia, we serve both residential and commercial clients and specialize in offering a variety of money-saving solutions. Combined with our use of the highest quality parts and equipment and our dedication to delivering exceptional service, we have become known as the HVAC & Plumbing contractor of choice in the DMV area! The mission of JDL is to provide honest, reliable service that stands head and shoulders above the rest. We continually strive to exceed expectations by ensuring that each client receives the very best service from our friendly and knowledgeable HVAC/Plumbing service technicians. No matter what you need you can rely on JDL to provide an unparalleled knowledge, experience and expertise!
"They did a good job"
Richard T on June 2024
Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!
"They charged $98 to come give me an estimate for swapping our a shower valve cartridge, which was fine, but the pricing they provided was completely unreasonable, $1,000. They were unwilling to provide any detail for the price. I ended up buy the part myself for $30 and replaced it in 30 minutes."
Tom A on October 2024
Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!
"They charged $98 to come give me an estimate for swapping our a shower valve cartridge, which was fine, but the pricing they provided was completely unreasonable, $1,000. They were unwilling to provide any detail for the price. I ended up buy the part myself for $30 and replaced it in 30 minutes."
Tom A on October 2024
15% Military and Veterans discount! $50 Water Heater Tune Up! $50 AC Tune Up! HPC Services is a proud Service Disabled Veteran Owned Small Business brining a fresh take on HVAC and plumbing to Maryland. Our technicians are trained to service, repair, and maintain your systems. HPC Services offers HVAC servicing and repair, HVAC replacement, new HVAC installations, ductwork, duct and vent cleaning, plumbing services and pipe repairs, main drain line snaking, line snaking, drain cleaning, clog removal and more! Financing available!
"Brandon identified and isolated the water leak immediately. His expertise and speed were unmatched."
Ashley S on February 2025
15% Military and Veterans discount! $50 Water Heater Tune Up! $50 AC Tune Up! HPC Services is a proud Service Disabled Veteran Owned Small Business brining a fresh take on HVAC and plumbing to Maryland. Our technicians are trained to service, repair, and maintain your systems. HPC Services offers HVAC servicing and repair, HVAC replacement, new HVAC installations, ductwork, duct and vent cleaning, plumbing services and pipe repairs, main drain line snaking, line snaking, drain cleaning, clog removal and more! Financing available!
"Brandon identified and isolated the water leak immediately. His expertise and speed were unmatched."
Ashley S on February 2025
Cool Breeze Plumbing, Heating & Air Conditioning has earned its reputation as an industry leader by providing the best heating, ventilation, and air conditioning (HVAC) products and services to the greater metro area. Our staff has proudly served Maryland, DC, and Virginia residential and commercial HVAC needs for 40 years. We have 21 highly trained employees including dedicated technicians, installers and office staff. We do not use subcontractors. Anyone from Cool Breeze that comes to your home or place of business will be licensed, insured, and wearing a uniform. We carry Master permits for all jurisdictions in which we work, and our employees have a 3rd party certification with NATE and carry Journeyman permits. We charge $79 for residential service which includes the trip and 1st half hour of the service call. For Angie's List members, we discount this rate to $49 and offer 10% off all parts needed. Our company is a community-based, family owned, equal-opportunity employer, where every employee is hand-picked and trained by the owner to be professional and courteous. This strategy ensures top quality and professional personnel. We are dedicated to ensuring that our customers are completely satisfied with their Cool Breeze experience by having an owner that is accessible and conducts customer satisfaction surveys.
"Every time I call this company they're prompt and responsive and they always identify the issue and solve it. Really appreciate Chris who has worked on my air conditioning unit multiple times. Found the issue and solved it. Whenever I have an issue with my heat or air conditioning, I call Cool breeze."
Jason M on April 2025
Cool Breeze Plumbing, Heating & Air Conditioning has earned its reputation as an industry leader by providing the best heating, ventilation, and air conditioning (HVAC) products and services to the greater metro area. Our staff has proudly served Maryland, DC, and Virginia residential and commercial HVAC needs for 40 years. We have 21 highly trained employees including dedicated technicians, installers and office staff. We do not use subcontractors. Anyone from Cool Breeze that comes to your home or place of business will be licensed, insured, and wearing a uniform. We carry Master permits for all jurisdictions in which we work, and our employees have a 3rd party certification with NATE and carry Journeyman permits. We charge $79 for residential service which includes the trip and 1st half hour of the service call. For Angie's List members, we discount this rate to $49 and offer 10% off all parts needed. Our company is a community-based, family owned, equal-opportunity employer, where every employee is hand-picked and trained by the owner to be professional and courteous. This strategy ensures top quality and professional personnel. We are dedicated to ensuring that our customers are completely satisfied with their Cool Breeze experience by having an owner that is accessible and conducts customer satisfaction surveys.
"Every time I call this company they're prompt and responsive and they always identify the issue and solve it. Really appreciate Chris who has worked on my air conditioning unit multiple times. Found the issue and solved it. Whenever I have an issue with my heat or air conditioning, I call Cool breeze."
Jason M on April 2025
Discover the undisputed leader in heating and cooling systems for residential and commercial buildings—Perdue Heating & Air, LLC In business for 40 years, we specialize in high efficiency heating and cooling systems, and we work with all makes and models of heating and air-conditioning units. Expert Services at Affordable Prices Whether you need a heat pump installation or tune-up for your air-conditioning unit, we provide a variety of expert services at prices that are very competitive for the industry in our area. Contact our heating and air-conditioning company in Laplata, Maryland, for complete HVAC services, including heat pump installations. We provide air conditioning and heating service and replacement of equipment. We offer service contracts and we are a veteran owned company with over 55 years of experience.
"They did quality work They are on time Very professional"
Lori S on September 2021
Discover the undisputed leader in heating and cooling systems for residential and commercial buildings—Perdue Heating & Air, LLC In business for 40 years, we specialize in high efficiency heating and cooling systems, and we work with all makes and models of heating and air-conditioning units. Expert Services at Affordable Prices Whether you need a heat pump installation or tune-up for your air-conditioning unit, we provide a variety of expert services at prices that are very competitive for the industry in our area. Contact our heating and air-conditioning company in Laplata, Maryland, for complete HVAC services, including heat pump installations. We provide air conditioning and heating service and replacement of equipment. We offer service contracts and we are a veteran owned company with over 55 years of experience.
"They did quality work They are on time Very professional"
Lori S on September 2021
McCrea is a family owned business that has served our area since 1936. Financing and rebates are available on Trane systems installed by McCrea. Resistrictions apply and these are limited time offers call for details. "Its hard to stop a Trane"
"I had an absolutely terrible experience with McRae Air Conditioning and Heating. I purchased a home equipped with their HVAC system, and within just five months, the heat stopped working—right in the middle of winter during a snowstorm. My home was freezing at 50°F, so I called for service, which should have been covered under warranty. I scheduled an appointment, and the technician, after being several hours late, went to the wrong address, left a sticker on someone else’s door, and left without even trying to contact me. When I called back, the customer service rep was rude, dismissive, and completely unhelpful. He initially told me the technician was on the way and just 12 miles away—but after another hour of waiting, I called again only to be told that the technician had already “been to my house 2 hours ago” (the wrong one) and left a note. If the rep actually wanted to help, he would have told me this during my first call instead of wasting my time and leaving me sitting in the cold. Not once did the technician call me to confirm the address or check in after knocking on the wrong door. When I expressed my frustration, the rep rudely dismissed my concerns, saying, “Well, I had nothing to do with that,” and then interrupted me with, “Do you still want to rebook or not?” as if I had to stop talking or risk not getting another appointment. This was an emergency call in the middle of winter, and McRae handled it in the most unprofessional, careless, and disappointing way possible. If you’re considering using them for HVAC service, do yourself a favor and go with another company. I’ll update this review after the (hopefully successful) service call and speaking to the manager who was not there at 4 pm on a Wednesday."
Terrelle W on February 2025
McCrea is a family owned business that has served our area since 1936. Financing and rebates are available on Trane systems installed by McCrea. Resistrictions apply and these are limited time offers call for details. "Its hard to stop a Trane"
"I had an absolutely terrible experience with McRae Air Conditioning and Heating. I purchased a home equipped with their HVAC system, and within just five months, the heat stopped working—right in the middle of winter during a snowstorm. My home was freezing at 50°F, so I called for service, which should have been covered under warranty. I scheduled an appointment, and the technician, after being several hours late, went to the wrong address, left a sticker on someone else’s door, and left without even trying to contact me. When I called back, the customer service rep was rude, dismissive, and completely unhelpful. He initially told me the technician was on the way and just 12 miles away—but after another hour of waiting, I called again only to be told that the technician had already “been to my house 2 hours ago” (the wrong one) and left a note. If the rep actually wanted to help, he would have told me this during my first call instead of wasting my time and leaving me sitting in the cold. Not once did the technician call me to confirm the address or check in after knocking on the wrong door. When I expressed my frustration, the rep rudely dismissed my concerns, saying, “Well, I had nothing to do with that,” and then interrupted me with, “Do you still want to rebook or not?” as if I had to stop talking or risk not getting another appointment. This was an emergency call in the middle of winter, and McRae handled it in the most unprofessional, careless, and disappointing way possible. If you’re considering using them for HVAC service, do yourself a favor and go with another company. I’ll update this review after the (hopefully successful) service call and speaking to the manager who was not there at 4 pm on a Wednesday."
Terrelle W on February 2025
Aim for indoor humidity between 30% and 50%, with the sweet spot around 45%. That range keeps mold, dust mites, and musty odors in check while protecting drywall and woodwork. Staying in the zone also helps your HVAC system run more efficiently and supports healthier air for you and your family year-round, during hot summers and cold winter months.
With routine filter changes and coil cleanings, most whole-house units run for eight to 15 years. Heavy use, poor air quality, or bargain-bin equipment can shorten that span, while a well-maintained, high-quality model often makes it to the upper end of the range. Ask your installer about recommended service intervals to get the most mileage from your investment.
It depends on your climate. Homes in cold, dry regions can often shut the dehumidifier off once winter sets in. If you live in a warm, humid area—or your house tends to trap moisture—you may need to keep it running year-round. Use a simple hygrometer: if readings stay below 50%, give the unit a rest. Just remember to restart it when humidity climbs again to avoid mold and condensation.
Dry air feels cooler, so your AC doesn’t have to work as hard. By stripping out excess moisture, the dehumidifier lets you raise the thermostat a few degrees without losing comfort. A shorter AC runtime reduces electricity use and can shave a noticeable amount off your summer power bill. Energy-efficient models further enhance those savings.
If your home is under about 2,000 square feet, a well-placed portable unit can handle the load. Just remember they’re less efficient and need hands-on upkeep—think emptying tanks and cleaning filters. If you prefer set-and-forget convenience or plan to expand your living space, a whole-house model still offers better long-term comfort and lower energy use per square foot.