Get matched with top heat pump repair or service pros in Allison Park, PA

"I had a 30 year old furnace on its last legs. Given I am someone who always does a lot of research before moving forward, I did some online research and besides the company that had been servicing my existing HVAC equipment giving me a quote, I contacted 5 other companies for bids on a new furnace and AC system. In my research, I read that the quality of the install is just as or more important than the brand of the equipment. And I definitely noticed a difference in the knowledge and expertise each company presented when I met with their company sales rep / estimators. I ended up with 7 quotes (one company quoted two different brands) but two reps really stood out from the rest with their knowledge. One was Lonnie Auten with Wade Heating & Cooling. Lonnie and a Trane rep were the only two who took the time to do calculations to ensure the system was properly sized (the others just looked at the size I was replacing and asked if I was happy with how it kept the temperature). Lonnie and the other gentleman were also the only two to notice a couple issues with the way our old company had installed a humidifier. In fact, even though I just had the furnace serviced a week prior and mentioned the humidifier was leaking – the old service tech did not fix it. Lonnie saw it was leaking, went out and grabbed a tool from his car and tried to figure out the issue to stop the leak. He discovered a slight crack in a supply hose and said he could have his techs fix it if they did the install (in the end I had them replace the entire humidifier). Lonnie and the other gentlemen were also the only two to talk about federal tax credits and to ensure the whole system was AHRI matched to qualify for those tax credits. They both took the time to answer all my questions I ended up with 2 quotes on Carrier, 2 on Bryant, 2 on Trane and 1 on Lennox equipment. While not the cheapest quote, the quotes provided by Lonnie and the one Trane rep were pretty competitive. I actually had a lower quote from another Carrier dealer, but I just felt much more comfortable that Wade would provide a higher level of installation and service so chose to move forward with them. My installation took place over two days and the two installers, Scott and Brandon were very professional, on time and did a great job. They asked me if I had any questions up front, told me what they would be doing that day, and kept me apprised calling me down when needed to ensure I was ok with a few placement decisions they had to make. They cleaned up everything, walked my wife and I through how to operate everything and made sure I was satisfied. Based on my experience, I would definitely recommend Wade to others. In fact, based on my interactions with Lonnie and before my install was done, I gave my daughter and her fiancé Wade’s name and number as they needed a pressure relief valve on a heating boiler in the house they just bought replaced and were not having any luck finding someone to service it in a timely manner. Wade was able to come out, order the part and plans to install it for them next week. Very happy with my experience."

"Disappointing! The service was "once over lightly", the tech person in and out within 25 minutes or less. I've had Jeff here previously several years ago, the person this time was not Jeff, and Jeff did what I felt was a very thorough and complete maintenance inspection at that time, Jeff spending a good bit more time and explanation being more thorough and complete. Several of the items indicated to be done were either so quickly or hastily done that I was unaware of their being done, but can affirm with certainty that the tech person never checked the thermostat nor made any adjustments to the thermostat in evaluating the performance of the heating system. Could it be because my furnace is less than 3 years old that this service maintenance inspection was so "once over lightly"? Sorry Jeff, Karen, I feel I can do much better with other HVAC services in the future."

"I was extremely satisfied with the services provided and I will continue to use Sullivan in the future. I bought a $39 Angie's List deal for an inspection with $100 toward repairs; this was a great deal. It was very easy to schedule the appointment for a couple days later (they had availability as early as the next day). Brandon arrived within the agreed-upon window and called before his arrival, and he was extremely professional and knowledgeable. He talked through all my options with me and explained the risks very clearly. I was so pleased with the services that I decided to pay for a $16.90/month plan to cover my AC and heating needs going forward."

"John Mullen provided me with OUTSTANDING service when my A/C broke. I called John at 8:23 PM on a Friday night and asked him if he could help me. My home was already 78 degrees and rising with a dog and two small children. He was in his car going home from a long day's job and turned around to come to my house. He quickly diagnosed the problem as a simple blown capacitor. He replaced the part, told me how much it would probably be for a new A/C unit with and without a furnace if/when I would ever need one, but said it was not necessary right now, that my unit should run for a while longer even though it was old. Then, at 9 PM on a Friday night, after what I am sure was a long hot day for him, he took the time to show me how to clean my A/C unit with my garden hose to increase efficiency and decrease the chance of breakdown. He left my house, work completed all for only $90, at 9:08. Now that is outstanding. At no time did John try to sell me a new A/c unit or furnace, even though my units are both very old. He simply advised me of the possible cost if I wanted to do that. He went out of his way and well beyond normal business hours, to come and fix my problem for minimal cost. He was polite, clean, informative, and honest. And again, he took the extra 10 minutes at 9PM at night to advise me on routine maintenance, for free. The previous home owner had this unit serviced regularly by a different company. I initially called them and left a voice mail as they were closed. I am writing this review on Sunday afternoon and still have not heard from them. If not for John I could have been without A/C for 3 or more days. I am a critical person and do not believe in praising people just for doing their job. I am much more inclined to leave bad reviews for poor service, than good reviews for just providing the service you are paid to do. Please consider that when reading how much I am praising this man for going above and beyond. Hire him, you will not be sorry."

"The owner of North Pittsburgh Heating & Cooling came to our house on a Sunday to service our central air conditioning system that was not cooling our house. He said he would not charge us a premium price for a Sunday service call. Upon seeing that our central air conditioner was over 14 years old and used obsolete refrigerant he recommended that we replace and upgrade it with a new system that is compatible with our existing furnace. He gave us a reasonable quote to replace our ac and completed the project the following week. I now have a new working a/c with up to date refrigerant that has a 5 year guarantee on parts and labor and a 10 year guarantee on parts. North Pittsburgh also relocated the condensing unit to the side of our house, corrected the combustion air pipe to our furnace and installed a new outdoor hose faucet."

"ARS stands by their word! Customer satisfaction and a good quality of work is important to them. They will do whatever it takes to correct any customer or equipment issues. Mark is an amazing HVAC technician. He knows his stuff and has proven to be trustworthy in his heating/cooling system knowledge and repairs. When I had a recent burdensome furnace ignitor issue arise. ARS was as puzzled as I was. They assured me that they would do what it took to identify and troubleshoot the problem. They did just that!!! I thanks ARS for their loyalty to good and honest customer service!"

"The repair was quick and complete"

"Excellent customer service. Did good work. Price was slightly high, but fair"

"Ian and his partner showed up on time and took the appropriate COVID measures. He was very professional and answered all of my questions during our annual boiler service tuneup. He also provided a recommendation on a part we may need to replace in the future. I am very happy with the service I received as a first time customer."

"Wahl Family Heating, Cooling & Plumbing is a top notch company that truly values professionalism and customer care. Their scheduling team is personable, responsive, and always accommodating when adjusting arrival times. The technicians arrive promptly, work cleanly, and take the time to explain every repair option in detail. They’re knowledgeable, transparent with pricing, and never pushy, just honest and helpful. From start to finish, the entire experience feels smooth and reliable. Highly recommend Wahl to anyone seeking quality service and peace of mind!"