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"We have been using them for 20+ years"

"We had to go through this contractor through our home warranty company. They were terrible. They came to our property to look at the water heater. The water heater needed to be replaced. They took an entire week to report that back to our home warranty company. Keep in mind this is a week of cold showers and no communication on their end. I called them every day for 5 days in a row to get the report submitted and every time I called either no one would answer or the manager that handles the report was unavailable. To top it off they tried to quote $900 above the cost of what the warranty covers for modifications that were completely unnecessary. We had someone else take a look at the water heater and they said the alterations were not justified because some of the things they were quoting were only necessary if the heater was located inside the house, which it is not. We ended up requesting the warranty company a cash out amount. I would not recommend anyone work with this company. They are unreliable, their communication is terrible and they will rip you off."

"Iâ m not going to go on about what was the plumbing issue and how it got resolved. What I am going to say is that Johnny from Tru Plumbing is the most honest, hardworking, helpful plumber on this earth! He treats your house and problems as if they were his own! Johnny has gone back and forth, spent more time than necessary to solve our root problems and his communication skills are beyond any other plumber. He answers the phone practically in the middle of the night even! I would recommend calling him for all your plumbing needs. Heâ s fixed gas leaks, broken pipes, broken sewer lines, clogged sewer lines for us and much more! Thank you Johnny"

"Very helpful but not pushy about parts made me feel very comfortable."

"A complete assessment was made and I was given options for the scope of work. The guys were helpful, tidy, and professional. I would definitely hire them again. "

"Overall, a good experience."

"Jose is amazing and did a total new plumbing and installed a new water heater. He's a joy to work with and always showed up and didn't leave until the job was finished."

"The problem was the toilet. They hydro Jett the main sewer line , using a camera to demonstrate where roots were. Afterwards , the toilet flushing was still as slow as it ever was. Better support would have been to suggest YouTube video titled unbelievable Trick to Make Your Toilet Flush Like Never Before! On jayâ s How To Channel which showed how to remove calcium & lime deposits Fromm the jets of my toilet using extra strength vinegar poured many times down the overflow spout Iâ m the tank. They didnâ t even bother to check out the toilet until AFTER the sewer line Hydro-jet."

"After the gas company refused to turn on our gas due to leak, I searched for gas leak service through Angies. First Class plumbing called and I asked them to perform a test to find out the source of the leak. I agreed to pay them $360 for this service which would be applied to the repair cost should I have decided to choose them for repair. The did a pressure test, confirmed the leak. However, they guessed where the leak was. They said the leak is somewhere underground between the gas meter and where the gas pipe enters teh house (~28 feet). They told me replacing that under-concrete pipe would cost me $9000 and if I do the post repair concrete patch, it would cost $7,000. I asked them to change the whole gas pipe in the yard (b/c it was old), they said $15,000 if I do the post-repair concrete path myself. Based on their statement I signed a contract for $15,000 to replace the whole gas piping in the backyard. Before they were going to show up next day, I asked them to delay the start of the work until Monday (3 days delay). I asked another gas company to do the diagnosis. The leak wasn't in the part of the gas pipe that was going from meter to the place the pipe enters the house. He isolated the segment that was causing the leak, then the leak was gone. I can send you the diagnosis from both companies. I would like First Class piping to pay me my $360 b/c their diagnosis was erroneous. Not only would I have paid the $7000 without having fixed the leak, but I would have damaged the concrete in the yard as well. In their diagnosis, First Class is saying there are Ts under the ground etc. which is absolutely to the case. He would have seen there were no Ts had he used his borescope camera as I asked him to do. I am asking them to pay me back my $360 which is the least they should do."