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"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"I have long used LONG to do all my projects around my home. Time and time again they deliver quality! Thank you Chris Reynard and Long Baths, I love my new Walk-In Tub"

"The original project I hired them for was to replace leaky faucets in both the kitchen and bathroom. Frank, the owner, was responsive and professional. They scheduled the work promptly and showed up on time. Unexpected issues were discovered that required a second trip and additional work. They communicated everything clearly and the additional costs were handled separately and transparently. They also cleaned up after the work was done. I would hire them again."

"They are a great group, it was a bit expensive but it was not their fault"

"They did a fantastic job. High quality work, very responsive, completed the work quickly, and were flexible!"

"We were so happy with our bathroom remodels done in December by Century Bathrooms and Kitchens. From the start we were really impressed with Daniel and Erika and their friendly, down-to-earth demeanor, and their intentionality to listen to our thoughts and show us the overwhelming options. They were great at communicating throughout the whole project, very knowledgable and thorough. Their work crews were friendly, professional, amazingly clean, conscientious, hard-working, and detail-oriented in every regard of their work. They were originally scheduled to start the work after the new year, but in the end they were able to bump up both of our bathroom remodels to the 3 weeks leading up to Christmas, and they blew us away with how quickly they were able to get the projects completed. Our bathrooms are beautiful, and we really couldn't be happier. Highly recommend Century Bathrooms and Kitchen."

"Our deck caught fire last summer and we contracted Chris Heinz to do the rebuilding and replacement of our fire-damaged exterior. Chris was wonderful to work with! He worked with our insurance company tirelessly and also kept us informed every step of the way. He and his crew removed our old deck and siding, and built a new deck, a landing and stairs off our kitchen, installed a new sliding door and four windows, replaced our siding and trim, and installed new outdoor lighting. There were a few delays due to the pandemic and materials being readily unavailable from one of the manufacturers, but the timeframe was reasonable given the circumstances. Chris and his crew did an amazing job and we couldn’t be happier. We love our beautiful new deck and the new siding and trim. We get so many compliments from our neighbors and passers-by! We will definitely go to Chris next time we need work on our house and recommend him to everyone!"

"We hired Select Kitchen and Bath after interviewing several businesses for our master bath remodel. We worked with one of their designers, Claudia, who walked us through the entire design process and was incredibly detail oriented. She really understood the look we were going for, and she had helpful suggestions for every aspect of the project, from colors to types of tile to bathroom and light fixtures. She spent hours with us before the work ever began. We appreciated the specificity of Select's contract, which detailed exactly which expenses were standard in a project like this, and which ones were based on our specific selections (like cabinetry and tile) so we always knew where we could cut back if needed. Claudia's work was so thorough up front that there were no surprises once the remodel work started. She estimated that it would take six weeks and it did, with no surprise costs added to our bill. During the project, the work was overseen by one of Select's managers, John, who was in constant contact with us and came to the house regularly. He made sure the project kept moving even with some COVID-related disruptions, he was present for various city inspections, and we felt confident the work was being done correctly and according to plan. At multiple stages throughout the project, we met with John to review the overall plan and make decisions on specific elements like tile placement and outlet locations. John and his staff were patient with us and did an excellent job explaining the current stage of construction and what would be coming next. We liked their work so much we hired them for some small additional maintenance needs around our house. We had two workers on the project, one with expertise in demolition and electrical, and the other a tile expert. They never missed a day and we felt they were very respectful of our house and outdoor space. The project was expensive – Select had the highest estimate of the contractors we interviewed, but we wanted everything to be done to the highest standards, and we felt that it was. Everyone told us to expect delays and surprise costs during a remodel. Select completed the job exactly on schedule with no additional costs even during a global pandemic. Our new bathroom has totally surpassed our expectations and we absolutely love it. The tile work in the shower is particularly amazing. I would highly recommend Select to anyone considering a major renovation."

"We just had the original kitchen in our 1968 house gutted and renewed by Vienna Prime Custom Kitchen & Bath (Prime Custom). BLUF: We highly recommend you consider them in your due diligence efforts to find a reliable & quality K&B contractor. Good internet reviews were a significant factor in selecting potential bidders for the refurbishment of our kitchen and two full bathrooms; that’s why we are submitting this robust positive feedback. In fact we are putting our money where our mouth is by awarding the refurbishment of our two main bathrooms to Prime Custom. These two combined projects are more costly than the kitchen was. Our procurement strategy was to hold back the bathrooms until they proved themselves with the kitchen. They came through in spades. Our kitchen journey from planning, contracting, detailed design, execution and final delivery was by no means a cakewalk but Prime Custom was an outstanding partner and delivered a quality product. We trust them! Believe me, we were a bigger “PitA” than any customer under the sun but Prime Custom Prime was collectively patient, understanding, informative and most importantly tolerant of their sometimes-antsy interior design challenged clueless customer. Their team, including an involved owner, consisted of Filiz the designer (PC Vienna), Nick the PM (PC Arlington), and several company employed skilled tradesmen in all disciplines, including the après project cleaning crew that were “the Best”. Even with a professional and organized contractor team doing quality work, the vagaries of ripping out and replacing a kitchen is a taxing psychological rollercoaster. Despite a detailed Statement of Work (SoW), there were lots of moving parts with so many big and small decisions throughout the project. Prime Custom did a masterful job “herding cats”. The project was 95% complete in three weeks and we were able to reclaim our new beautifulyl retooled kitchen by the middle of the fourth week. We did our homework. We developed three pages of bulletized line items, one for each room in our SoW. After interviewing a dozen K&B contractors including onsite visits and receiving half a dozen bids on our very comprehensive SoW, we culled the list down to three potential providers. Prime Custom matched the low bid for the kitchen with one contractor and the two bathrooms of another. We decided to go with Prime Custom with the hope of their doing all three rooms after they proved their worth on the kitchen. Our strategy has worked so far. We will update our review after Prime Custom completes the two bathrooms. It pays to be anal in working on home improvement project contracting, no matter how painful."

"Their work is very good and my kitchen looks amazing"