Get matched with top central humidifier installers and replacers in Apex, NC

"I highly recommend Apex-based "A. Maynor Heating & A/C", who replaced my furnace and the entire central air conditioning system (outside condenser unit, inside evaporator coil, and new refrigerant lines) on 7-17-2020 at my Cary house. I also had them install the new outside condenser unit on the opposite side of the house (where it's in the shade, able to operate more effectively) compared to where the original condenser was (in the direct sun). All of their personnel were very competent, polite, prompt, and a pleasure to interact with, from Christy & Tammy in the office, to Carlos & Louis who performed the initial inspection & diagnosis of the original system that had failed, to Norm who performed the house "load calculation", recommended the appropriate new system, and who (since he's a licensed electrician) modified the wiring at the electrical panel as needed for the new condenser location, to Ramon & Christian who performed the new installation, and to Robert who performed the post-installation check and installed a new condensate pump."

"I set up an appointment for a quote from Cape Fear based on a recommendation from a neighbor, and Justin came on time (he actually called and asked if it would be OK if he came early). He was easy to work with, seemed very knowledgeable, and very thorough as he looked at my current setup and discussed the various options for replacement. I liked some of the recommendations he made as far as adjusting some of the duct routing to ease air flow. I decided to have him quote a 2-ton Trane XL16c packaged AC / Gas Furnace unit and XL16c hybrid (AC and gas furnace / heat pump), which was brand new at the time - it wasn't even in their system yet. When I was provided with a quote, the paper listed the 3-ton unit since the 2-ton unit was so new, but Justin assured me that the price was for the 2-ton unit. I received another quote for the same unit from a different company, and the price was significantly lower. So, I went back to Justin and asked him to double check the price. He did confirm that the price listed on my quote was for a 3-ton unit and provided a new number for the 2-ton unit, but I was left with a bad feeling over what would have happened if I hadn't received a competitive quote and questioned them. Also, the other company I dealt with talked with the Trane rep, and stated while the XL16C gas pack was available in a 2-ton unit, the hybrid unit (with gas furnace and heat pump) was not available in a 2-ton unit. This quote process was at the end of December, and they offered an extra $500 off if we would install before the end of the year. Would they have taken the money for a 3-ton unit and only delivered a 2-ton unit, or would they have realized the error when I went to pay and said 'we quoted you the wrong price'? If I ordered the hybrid unit and paid for a 2-ton unit, what would have been delivered? These could have been honest mistakes or not - I really have no way of knowing. In the end, I didn't feel comfortable with the way the quote process went, so I decided to go with another vendor."

"Carolina Comfort Air installed a new HVAC system in my home, including the replacement of all of the original ductwork in the attic.  Consultant Jose was great.  He recommended a split duct system to allows the downstairs and upstairs to operate on separate thermostats.  He was able to schedule the installation in a timely manner.  The installation crew - Adrian, KJ, Joe and Aaron - were courteous, professional, knowledgeable and considerate and did a great job of cleaning up behind themselves at the end of each day.  The office staff were very responsive when I called with questions.  Carolina Comfort Air came highly recommended by a friend, and they did not disappoint.  I am very pleased with the installation and customer service.  I definitely recommend."

"Removed old hot water tank and replaced it with a tankless hot water heater. Work was done in crawl space with less than six feet height available in work area. All done in a few hours last September. It's now the following August (11 months or so later). Everything seems to be working okay. Workmen were polite, professional, timely, focused on the job, carried away all the old parts and cleaned up well---we were quite pleased with the whole process."

"It went well. They have ordered a part and will come back to replace the piece."

"In summary: They were - Friendly - Accommodating - Error prone, both in installation and in documentation. - Willing to work until they finally got issues fully resolved. More detail below: Eventually, with enough effort on my part, I think I got a good installation with an accurate invoice. I believe that they were interested in providing a good installation. But there were many errors along the way which only I caught so that they could be corrected, both with the installation and the invoice. They were extremely friendly and easy to work with. I, like many engineers, research systems like these before starting the quoting process. So I knew enough to know many of the items to watch for to ensure a quality installation. For instance, when their technician came out to do the quote, I asked if the following things would be done: 1) Flush the existing coolant lines to clean them out, 2) Check the CFM (cubic feet per minute of airflow), and 3) When brazing the copper supply lines, would they flood them internally with nitrogen to eliminate oxidation, which can cause reliability problems years later. The answer to all three of these was yes. However, at installation, 1) They did not flush the coolant lines. Later they told me that Carrier advises against it, which is fine. But why their technician say that they would do it? 2) They did not check the CFM, until after a couple of later requests from me to do it on a return visit. 3) Their technicians did not plan on brazing with nitrogen even though they had a tank of nitrogen with them. They said that they didn’t even know how to do a complete nitrogen braze, which means that they had been installing HVAC systems without doing it for years. I wonder about the reliability of those other installations. Eventually, another technician with more training arrived and showed them how to do it. In addition, during the installation, they did not level the compressor correctly until I pointed it out to them. They later fixed this. The first thermostat they installed was a nice one, but it was wired incorrectly. I found this and reported it to them. Also, it was the wrong type. It did not have a way to activate the HVAC’s special feature to reduce humidity beyond that which a typical system does. I paid quite a bit more for a system which had this feature, but unless I had noticed this, I never would have gotten it. They came out and replaced the thermostat with another thermostat with the humidity control feature. But for whatever reason, when it thought it was time to reduce the humidity, it just turned on the blower, which does nothing to reduce humidity. I found that neither of the first two thermostats was the more expensive one which Carrier recommended as part of the installation. I reported this to them, and they then came out to install the third thermostat which finally got things working right. They did not charge me anything for the more expensive thermostat. It took 5 different invoices from them before I got one which had no errors in it. Problems included: no factory rebate included, factory rebate added, rather than subtracted from price, wrong equipment listed, and wrong serial numbers. I caught all of these problems and had them fixed. They also found that they had to change the thermostat model on one of the revisions of the invoice. This worked to my benefit as the changed thermostat model increased my factory rebate considerably. Finally, after paying them, they did not send out a receipt showing that I had paid them, even though I was told that I would get one by email. After not getting it, they simply took the final invoice, and hand-wrote on it that it was paid, the amount, the date, and the name of the person who wrote this by hand. They scanned it and emailed it to me. When I asked if there was not a more formal receipt, they said that this is all they supply for those who ask for payment documentation. Again, I think their heart was in the right place. When there was an error found, they did everything they could to make it right. But it was generally me, not them, who found the errors. I am not an HVAC expert, but still found the issues. They were generally quite friendly to work with."

"Received several quotes from multiple vendors to replace upstairs and downstairs HVAC systems. 6 and Fix Heating and Cooling quote was the best as they had a wider selection of HVAC systems for a better price, and warranty. Did a great job!"

"Did a great job went above and beyond to help me and to install the product. Even called the manufacturer without asking. Truly an incredible job."

"Sam is excellent! He replaced two HVAC systems for me, took the time to talk through and price-out many different options, solved some problems along the way, and when an issue arose he stood by his service and made it right. Sam is a professional and I've already recommended to friends."

"ARS did a very good job installing my air conditioning unit. They took the time necessary to move a piece which was in the way of installation. Then it was put back in the appropriate manner and when a part didn't work, they rigged it to work until the part could be replaced. The part was replaced the next day and the AC works as it should."