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"Fantastic contractor. Scott came to my house to provide estimate for furnace installation. Except for the fact that I decided on different approach, Scott would have been my #1 choice. He was over-the-top thorough and comprehensive in inpecting oil furnace, provided detailed and comprehensive information on options, was honest and candid in his assessment. Told me what was necessary and what was optional, not trying to sell me on what he wanted to sell. He also had excellent pricing. Bottomline, he is one of the best contractors I've ever met."

"Keith did a great job! Got our A/C unit replaced and up and running again!"

"Wonderfull Job in all aspects installing a new toilet/removing old 1970's one. On time, carfull , prevented dirting or damage around the work area, was a great communicator , asking permission for each step, polite/courteous, and did a professional excelleet job in all aspects."

"Big Deal from UGI Heating Cooling and Plumbing's service was excellent. Everything was good. They were on time. It was a very nice young man. He cleaned everything, cleaned up after himself, he discussed everything with me, he let me know the status of the heating system and approximate age and, of course, how long they usually give them before they break down. And it's time to replace it, needless to say, and he said he would pass the message along and have a gentleman call me to do some investigating as far as prices and what it would cost to replace. Their price was excellent with the coupon. You can't be that."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Working with Tom and James, Brian, Nick, and Tom was a pleasure! Tom came to my house, masked (due to COVID19) and sold me the window.His price was very reasonable and within the realms of other quotations I had received. The time frame he set for the installation was within days of the actual work being done. His workmen were fast, (window was installed in 2 hrs!) extremely courteous, and Clean!!!! I am VERY pleased with my new window! I would Highly recommend this company."

"Ed of UGI was prompt, professional, proficient, polite, and friendly. He diagnosed the problem, and replaced the defective meter quickly. Soon it was warm and comfy again in our home."

"Dear Angi, Chris Clark, the owner of Clark Chimney & Masonry, came out to my home within a few days after our initial phone conversation... He provided me with an estimate later that day... He arrived with his Crew a day later which I found to be very impressive... I originally thought it would be several months before the project could even be started!!! The two Fellows working for him were extremely Professional, Kind, Respectful, and Courteous... Not only did they do my Pellet Stove Installation, they also moved around furniture for me to help clear up my living space... Chris and his Crew did an amazing job and I am so grateful... Now, my Family and I can enjoy the wonderful warmth of our pellet stove... Many Thankx to Clark Chimney & Masonry... You have truly earned our future business..."

"Gary Jr. met with me to decide where to place the system and where to vent the system outside. The crew arrived on time on the install date and did a very impressive job on the installation. Throughout the job, both Gary Sr. and Gary Jr. were accessible to answer questions."

"Choice was fast, efficient, and kept me posted on the progress of the claim. Although the water leak issue was discovered on a Friday, they had a plumber there to investigate by Saturday morning. When it was determined that the 20+ year old heater needed to be replaced, the replacement ordered, on-site, and installed by Wednesday morning. I am glad that we opted for the Choice Ultimate plan as other than the initial $65 service fee, all but one $50 ancillary expense was covered."