Get matched with top ducts & vents installers and replacers in Barboursville, VA

"The team arrived with A/C units that were the wrong size. To their credit, they were able to locate the right sized units and have them delivered to the house. I did have to re-sign quote paperwork though and I ended up having to pay more than what was originally quoted even though it wasn't my fault that wrong sized systems showed up. It wasn't alot more, but still. The install crew worked really hard and got the systems installed that same day and it is working much better than the old system which was on its last legs. However, I had asked them if they checked the airflow in each room and was told that the airflow in each room was good. I had also told the crew about a broken ceiling vent in my son's room and was told it would be looked at and fixed. After the crew left and the A/C came on, I went room to room to check the airflow coming from the vents and that's when I discovered that there is very little air coming from the vent in my uppermost bedroom and in both vents in the living room. I contacted my point of contact (POC) at McCrea about this situation and he told me that we are waiting on a response from the installation manager - that was 3 days ago. Also, I was told that the financing paperwork that the crew gave me to sign was all that I needed to do and McCrea would take care of the rest. However, the day after the install, I was contacted and told that I needed to go to their website and fill out a form for financing. When I told the POC about it he was like, "Yeah, go to the website and fill out the form". No apologies for the miscommunication or anything. The positive is that the installation crew was professional and worked really hard to get both systems installed in a shortened time frame due to the snafu with having wrong sized equipment. Negatives - (1) The miscommunication about the financing paperwork (2) The installation crew showing up with the wrong sized units (not their fault) (3) The vent still broken in the one room and (4) Insufficient airflow in some rooms. (5) Having to pay more for a mistake that McCrea made. Still waiting on an answer from McCrea as to if they are going to fix any of these issues. I'm happy to update this review if McCrea resolves outstanding issues satisfactorily."

"I have been using Advanced Environmental Solutions for over 18 years. Initially I had them take care of routine maintenance and repairs of my HVAC system. In 2018 I did over a $200,000 complete home renovation. I called upon AES to completely redo my single home HVAC to a 3-system installation. I also had them take care of upgrading my electrical panel and installing a new subpanel to support my new professional kitchen. Prior to doing the work, the team came to my house and did a complete survey of what would be required. Once done - John Davis came to my home and explained what they found, their recommendation and the best options and costs associated with my options. Once we get the right mix agreed upon, they set-up a schedule to do the work ensuring that we were not in anyway inconvenienced. We were thrilled with the work and professionalism of the team. My daughter decided to completely gut their home in 2018 and we called upon AES to take care of their home like ours. If you are looking for the finest in professionalism for HVAC and electrical work - and want to be treated like a member of the family and not an end point dollar - then I highly recommend AES. I have been recommending them forever and will continue to do so!!"

"Maintenance technician was friendly, helpful, and not pushy. When we decided to replace the HVAC system, the installers came when scheduled and did a good job installing and explaining the new system."

"They did everything I was asking for, and very professionally."

At Robertson Electric, we're proud to serve our community, and we look forward to keeping you comfortable for many years. With a dedication to excellence and customer satisfaction, our professional team provides award-winning service in heating, air conditioning, electrical, plumbing, and indoor air quality in Charlottesville, Virginia, and surrounding areas.\n\nOur founder, Bill Robertson's vision of delivering exceptional service at a reasonable rate has guided us for over 50 years. As one of the largest full-service companies in the area, we take pride in serving long-standing customers, ensuring their homes are comfortable year-round.\n\nWe believe in customer service, guaranteed satisfaction, and a commitment to quality. Our expert technicians handle every job with precision and care to ensure the best service and customer experience possible.\n