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"went very well. Water heater spewed brown water for a week but that's the water heater's problem or my pipes, I guess, not the installers."

"I called them to fix my drinking water. The first time, it didn’t go so well but they came back the next day with a more experienced tech and with no excuses or extra cost, fixed the problem"

"We originally hired Randy’s in 2019 to perform an unexpected and very costly whole house rewire project to replace aluminum wire in a house we had recently purchased. Over the course of two weeks Jerakiah, our assigned electrician, and his team from Randy’s turned what could have been a tedious nightmare into a painless customer service experience. Since that time we have had to have Randy’s out a couple of time for follow-up warranty work and their responsiveness was speedy, the encounters were painless, and their attention to detail was impeccable. Tom, the project manager during our most recent encounter, was true to his word. He was attentive and responsive to our concerns, and performed above and beyond the call of duty representing our needs and interests with their vendors. Jerakiah and crew were, once again, excellent in their competence and pleasant manner. Overall, their service after the sale has been stellar. Randy’s Electric is not inexpensive but you will get the value, peace of mind, and responsiveness many contractors tout, but few actually deliver these days. Randy’s does all that and more. As such, we would not hesitate use Randy’s Electric in the future, or recommend them to anyone in need of a first class electrical contractor."

"Installation of a new natural gas water heater was done in about 3 hours. He had to come up with a way to have the water heater raised as it sits on a drain pad and the flat surface of the heater bottom would have closed off the drain. The old heater has legs. He used PVC pipe pieces to elevate this new heater. He replaced the gas shutoff valve and the water shutoff valve. The old ones were over 36 years old."

"Friendly intake after we requested service. Technician is on the way..stay tuned"

"Called and made an appointment. The plumber, Lee, showed up as scheduled. We discovered that the shut-off valve for the water to our condo unit was in another owner's unit. That owner was not home, so we had to reschedule the appointment.
I rescheduled the appointment and was told the plumber would arrive at 8:00 a.m., the first appointment for the day. On the day, the plumber did not show up at 8:00. I ended up calling to see why the plumber had not arrived. I was told that another plumber was out that day, which had thrown the schedule off. (I realize these things happen. I do wish they had called to tell me there would be a delay as the water had been shut off for three units and was keeping another unit owner--in whose unit the main shut off valve was--from going to work.)
When Lee arrived, he apologized for the delay. He replaced the shut-off valve and installed the new fill valve, which stopped the toilet from running. He also lowered the fill water level to save water. Lee cleaned up any mess made by the work and was clear at explaining what had been done and about how to use the shut-off valve in a way that could help it last longer (e.g. not turning it too far or too tightly when turning it off.) Lee explained that I was being charged for the 15 minutes from the first call (when we could not shut off the main water line to our unit) plus labor and parts for this work. (There was an apprentice with Lee both times who was very friendly and professional.)
A few hours after Lee left, the toilet began running again. I could not get it to stop, so I called and got an appointment for a time when I could be home a few days later. For this third visit, Jeff was the plumber. He replaced an O-seal on the flush valve with an extra I had on hand. He also removed some debris from the toilet tank that he thought might be interfering with the seal. He also adjusted the water fill level, which added more pressure to the flush valve, which stopped the toilet from running. He did not charge us for this call, since he was adjusting work done earlier.
Though it was a bit convoluted, we still appreciate the work done. We appreciated the idea of using less water with each flush, and appreciated the "learning" that the water needs to be a certain level to keep the flush valve from running.
Lynn, the receptionist with whom I dealt through all of this was friendly and helpful.
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"I called a few plumbing companies on Angie's List for a rough estimate of the repair cost. A few gave quotes for replacing both the flush valve and the flapper fill valve. A few said they did not do quotes over the phone. Which I understood. After talking to a few of the plumbing companies, I chose Dave Kerr, owner of Twin City Pipeworks. Dave came out and replaced the flush valve gasket. He said the flapper fill valve was still good unless I wanted it replaced he could do that. I stayed with the flapper valve I had. Dave also checked my other toilet and my water meter. Everything was good there. Twin City Pipeworks also offered a $25 coupon for Angie's List members that I used. I was very happy with Dave's service, the cost, his promptness, honesty and cleanliness. I highly recommend Twin City Pipeworks and Dave Kerr, the owner!"

"Bob does an excellend job. We first used him several weeks ago, as we needed a new water heater. He made sure we were only w/o hot water for less than a day. He delivered a new unit and stayed late into the evening to install. We just had him out again for a toilet repair. All was taken care of in a timely manner. Will call him again if we need a plumber!"

"Service Today replaced our water heater for a new model, did so professionally and without any issues. We were happy with the service and would use them again."

"We had just moved into a new house and ran the dishwasher for the first time only to find water seeping out all over the hardwood floors!  We ran one more load just to be sure it was the dishwasher, which it was.  We called two companies for a quote.  I left a message with SOS, but they returned my call probably within 15 minutes.  The gal on the phone was extremely helpful.  She told me what it would cost for the service call and then explained the Angie's List discount, which I had already seen online.  Whereas the other company was scheduling a whole week out, she said they happened to have a serviceman, Cory, who was in a neighboring town and who was finishing his work route early that day, so he had one more opening.  He was at our house within 20 minutes.  He got on the floor and discovered right away that the drain hose was cracked and needed to be replaced.  We approved the repair and he had it up and running, including testing for leaks with the new hose installed, within an hour.  We ran another load tonight and there's no leaking.  Thank you, Cory!"