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"Joyce Cooling and Heating installed a new high-efficiency Lennox furnace and air conditioner. The installation looks great and was professionally completed. The furnace is working fantastic and is so quiet we can't even hear it running. We are warm and comfortable all the time and the new high-efficiency design should save us money for many years to come. The technicians answered all of my numerous questions."

"Topic is a home water supply Shallow Well which operates with a shallow well jet pump + pressure tank installed in the basement. I had been collecting parts over the summer, as I knew the original to house jet pump would go out soon some day and with covid parts are hard to get quick, so started collecting ahead of time. Glad I did as the pump started leaking, from the housing. Replacement needed. Not an emergency but time to get it replaced. Was a ticking clock as it also looked like the pump was twisting putting stress on piping as original owner did not mount it and other fittings had large amounts of corrosion on them. I supplied these parts for the job: new 1hp jet pump, 44 Gal. pressure tank with T package, water filter housing, brass fittings, brass check valve, brass ball valves, 1" copper pipe and some copper fitting, and 2x10 pressure treated board to mount the pump/board to the floor with concrete anchors. Called up Sila on 10/14, master plumber Dave was available on 10/16 to come quote the job of installing what I supplied and misc. parts still needed. Talked with me and received my requests for specific design wants and he supplied his opinions & additional ideas and other options like wall mounting of water filter, sensor shutoff option and different water filter all together and we worked out the plan, did not do the different filter or sensor though. Talked about brass pipe and fittings at the pump up to the pressure tank and we agreed what I had purchased was good and would last a lifetime, vs copper all the way which would still last a long time. Quoted $2800 with water filter bypassing and $2600 without the water filter bypassing. Job was scheduled for 10/22. Quote was high level line item as listed here. Came a bit late on 10/14, due to an emergency call, no big deal Dave called to let me know. Was on time for installation on 10/22, 7:30am. Two workers on Job (Dave + 1, sorry I’m horrible with names +1 was an electrician and was helping Dave) Job took ~ 8 hours to finish. What was not able to be completed: Was not able to replace old original check valve. Well started to suck air when old was started to be removed, confirming there is no foot valve on the line or a broken one, so old check valve was kept. Concern was not being able to recover from air going down the well pipe causing priming issues. At this point the job would require a well expert and was not able to be replaced by Sila. What part of job was mis-understood: Mounting of jet pump to board/floor. Ended up missing the concrete anchors to start and installing after the fact with a different method. Made it more difficult to mount the pump and did scratch the rust proof paint. But it got done. Nice and sturdy. What was complicated on the job: Something that should have not been an issue at all went wrong. I had purchased 1” brass unions. There were two unions installed. One was found to be causing leaks during the initial job installation. This caused extra rework during the initial job. After job completion and area dried with a fan, it was found that both unions were leaking. The original one that had issues in the initial job and the 2nd one. One is pre pump and one is post pump. Called Sila office on 10/23 and told them what was happening, Dave’s earliest availability to come back was was 10/26. He was on time on 10/26. Dave stated that 1 union was giving trouble and replaced it with one spare that I had also purchased. When looking at the 2nd union again he was not able to get it to seal and he made the call and changed the design to direct copper connection and no union, I did not object as at this point just wanted the job done. No More leaks on that location, but also no ability to easily break the connection for future maintenance. When left no leaks. However, after using water for a while the 1st union started leaking again. Texted Dave direct with a picture and said he could return on 10/28 and I requested him to bring a union from his supply. Arrived when he could with ~ 1hr notice and replaced the union with one of his. When looking closer at the issue unions that I had purchased it was found they were cracking. Summary: I’m a novice in pluming, reason for calling Sila. I wish Dave would have noticed the poor part / crack issue and replaced unions from his stock on day 1. I was trying to save time by collecting parts over time and ended up causing issues. Dave knew he was working with brass and seems like he did not have backup stock on site incase of issues. Wish he did as I’d have two unions… and he would not have had to come back twice to repair the leaks. The call was made to not use the brass ball valves I purchased so it was clear that my parts were recommended to use but not absolute. Overall Dave and team did a great job, it’s clean, organized, valves and drain spickets installed nice and logically, filter is at good height, job completed like I asked and planned with Dave, except for the above jet pump mounting, union issue and check valve replacement discussion above here. Dave and team was professional and focused to get the job done. Thanks Dave for your hard work. Reason for Rating: I am giving this job an A rating based on the end result, Sila stood by the workmanship and resolved the issues that arose. That is a sign of a great company. If I would not have supplied the couplers that issue would not have happened ultimately and the check valve & well priming issue was just out of reach and would have required a well specialist to complete. The pump mounting was probably just lost in the large amount of details we had discussed, again it is mounted sturdy."

"Palmer Gas recently installed a propane tank for us, and we were impressed with their services. They were excellent to work with. Josh who was the installer was conscientious, knowledgeable and went the extra mile. We highly recommend."

"We could not have been more pleased. We needed to replace our first floor AC, which is a split-type ductless system, about 17 years old. We had an idea of what the cost would be from an online site: [*** Link removed ***] We got 4 bids, 3 from A rated Angie's List contractors to install a Mitsubishi system (top of the line). Except for one, which was off the charts, the bids weren't that far apart. While Unique was not the lowest bid, we chose them for three reasons: (1) Jason (their rep) was the most savvy about the Mass Save and Mass CEC Air Source rebates, which were quite significant (he handled all the rebate paperwork for us); (2) Unique was able to do the job in a week; and (3) Unique included all the electric work into the total bid (rewiring was required). The installation team (John and Quinn) was excellent. It took them a day and half, They were quiet, neat, professional, highly respectful of our homes and proud of their work. We had worried that they would have to remove wooden ductwork which had been recently painted, but they managed to snake the new hoses through the existing ductwork without disturbing anything. Unique had an electrical contractor on site who replaced the breakers on our electrical panel, installed a higher capacity wire from the panel to the AC system, and replaced the cutoff switch on the outside. We were quite pleased with Unique's work, and would definitely recommend them to others."

Live Your Most Comfortable Life with a Company You Trust.\nWe offer Same Day Service and Next Day Installation!\n\nSila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it?s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe ? season after season.\nWe guarantee satisfaction and are proud to have earned over 7,000 ?A? ratings on Angie?s List and its prestigious Super Service Award!

At Nobel Air Services, we believe that the secret to satisfaction is to solve your problem quickly, correctly, and affordably. We offer 24/7 emergency services to help you with those urgent matters that can’t wait until the next business day, in addition to friendly financing through Synchrony for those high, unexpected costs. We specialize in all phases of heating and cooling services, installs, repairs, maintenance, and more! It’s easy to tell when something isn’t quite right with your home, but what exactly has gone wrong can be a little trickier to figure out. If you think you may have a problem, it’s better to be safe and call a professional right away. At Nobel Air Services, we offer world-class HVAC and plumbing solutions that provide you with the solution to your property’s problems. Whether it’s a new installation, a routine repair, preventative maintenance, or anything in between, you can count on us to get the job done right the first time. Check out all the services we offer below and call -or- click to schedule a free estimate today! ***Financing is available**

"They first came out to do a routine check and informed us of what we should / needed to do to have our fire place perform better. The quote they provided was very reasonable. We decided to install a rain cap after the sweep and getting an appointment was very easy. The technician arrived early and completed the work quickly."

"New faucet has been installed an inch or so too far outside. The two securing screws could be driven into the wood by a few turns only."

"Walley's sent a plumber out on a Friday to diagnose the problem, that being water collecting at the base of the water heater. The plumber indicated that the expansion tank, that had been installed the previous year by someone else, was not the proper one and would need to be replaced . He did not have the one I needed on the truck. There were also some issues concerning the way the existing one had been installed. Some pictures were taken of the tank, existing valves, and piping and Walley's sent another plumber out on Monday to install the tank. At some point the plumber had to leave the home to purchase some additional parts. I contacted Walley's after the service call was completed because I was concerned that I would be charged excessive labor time for the job, what with two service calls and additional time on the second call. Adrienne in the office discussed the matter with me, assured me that they would review all the paperwork, and work with me so that I was satisfied with the job and the bill.. They did just that--I have the correct expansion tank and adjustments were made to the labor charges so that I ultimately paid a reasonable amount for the replacement of the tank. The job turned out to be more than just routine but Walley's worked with me to make sure everything was fair and reasonable. Staff was always very courteous, friendly and helpful. I will call them again for my plumbing needs."

"After 8 years, I am in the process of moving out of a house with a large basement to a smaller apartment, with less storage. The size of the basement gave me permission, unfortunately, to pile stuff willy nilly and to store items that I should have discarded. I can only handle the sorting and discarding in pieces. Stephen has been great about understanding my need for him to make multiple trips. I am in awe of his willingness and ability to find the right home for items that can be refurbished or recycled."