Get matched with top ducts & vents installers and replacers in Bellingham, MA

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"The work was done correctly and promptly, but quite expensive. On the plus side, he presented all the options and didn't really try to upsell. Just the facts."

"They came and diagnosed the issue and addressed it. And then also, sort of, right, pointed out anything else that needed to be done. It gave me sort of like an explanation of that. So that was good."

"The installation went very smoothly. They were courteous , neat and very knowledgeable."

"Done, and followed up to ensure everything was still working "

"They replaced my furnace"

"Did a good job. Some confusion on the price they charged me though as it was over a call"

"they did a great job!"

"Very well, Frank Fitch quickly diagnosed the problem and gave me a quote for repairs and expertly made the repairs. Re-establishing the proper pressure and making the boiler ready to go. Felt like I had expert service and a fair price."

With over 75 years of experience, GEM provides trusted HVAC services for homeowners in Raynham, MA and surrounding communities including Taunton, Bridgewater, and Middleborough. Our licensed technicians handle AC and furnace repairs, system installations, maintenance, and emergency HVAC service.\n\nFrom hot, humid summers to cold New England winters, we deliver efficient, dependable comfort solutions you can count on—day or night.