Get matched with top central humidifier installers and replacers in Bentonville, VA

"Although they provide a time frame for service, frequently they are late or have to re-schedule. When ARS installed my furnace, they provided a humidifier as well. However, the humidifier is not included in the maintenance contract, and any work or filter change on the humidifier is extra. The cost is almost as much as the maintenance contract. They used to answer the phone asking how they could provide exceptional service. No longer do they ask that. Makes sense, because they do not provide exceptional service. Also, the technician seems to want to convince you to buy additional equipment, which may or may not be needed."

"Very pleased with overall install. Great communication and very timely with overall work. Gerald called the following day to see if there were any issues or questions I might have. I would recommend this company for your AC/Heating project."

"OUTSTANDING JOB, REPLACED MY OLD CENTRAL AIR CONDITION SYSTEM."

"Needed to replace a 25+ year old HVAC system in the coldest months of the year, so I contacted Advanced Environment Solutions for a bid. I worked with Tammy at AES to schedule the inspection, follow-up, etc. - a fantastic employee. Courteous, professional, and really knows her stuff when it comes to HVAC. Unfortunately, I live in a condo with a tricky indoor/outdoor HVAC set-up that ended up requiring a fairly specific indoor unit that AES did not offer, so I had to go with another company. Still I felt compelled to leave a review for AES and Tammy to highlight their professionalism and service-oriented approach. WiIll absolutely consider AES for future projects."

"Went fine but they couldn't do the work of installing the humidifier bc of the space available. Call time was 8 to 10 AM. Got a message at 8 AM that they were leaving. I should've got that message at 7 AM."

"When they came to install the furnace and Central Air Conditioning (CAC), the attic fan having been installed earlier in the morning by a different division, it went fairly smoothly and professionally. At one point I was asked if I had something like a 2 X 4 piece of wood (which they used as a base for a condensation pump), which I did have. I wondered what they would have done if I didn't have it. I also had to ask the workman to cut the drain pipe, going to the pump, shorter. If I hadn't I never would have been able to remove the drain pipe when it was time to clean it. I felt that they should have been smart enough to figure out the correct length, without me noting it. I just found out this past week, after failing county inspection, that they had neglected to check the fuse box to ensure compatibility between the breaker switch and the outside CAC unit. I was over fused, meaning my breaker was significantly higher capacity than required, so it has to be replaced. But to their credit once I notified them they promptly arranged for one of their techs to come out and replace it (he should be here in the morning). Also, it took nearly a month after the equipment was installed before the county came by to do an inspection. That was due, in part, to the person there who handles permitting, being out sick a week with the flu. I don't blame someone for being sick but don't they have someone else who can do that work when someone falls ill? On the plus side I did tell them, before they began, that when they were done I wanted everything explained to me, in terms of operating the equipment and not just leave me a bunch of manuals, and they did exactly that. Overall, I'd say that they are pretty good; maybe even very good. They are part of a national chain so that means they have a lot of resources they can bring to bear. Admittedly, I'm still a bit peeved about nobody getting back to me for a month after the initial estimate so I could even see myself that they are excellent, but I'll need for more time to go by before I can say that. The only thing they are not good at is getting back to you promptly. Whether that is because they overwork their customer service representatives (and the one I dealt with was very nice in person) or just don't care I'm not sure. Sometimes they don't get back to you at all. Admittedly, that might bother me more than others. I will say this. I've lived in this house for over twenty years and now, for the first time, I am truly comfortable here. I should have had the furnace and AC replaced many years ago. Insofar as comfort is concerned everything is great so on that score they did a great job, and given the age of the home and the now obsolete layout of ducts and vents that is not the easiest thing in the world to do, so kudos to them on that score. I'd note that is sort of a preliminary review. I'm signed up to their maintenance plan so I may have more to say in a year or so after I've had a couple of visits."

"When my desk top computer failed I called Mr Ferrell. His response time was excellent; arriving at my home the same day I called.
He called me back that evening to update me on what he found. He replaced the power supply and did a virus scan and returned the computer to my home within 48 hours. I found him to be computer savy and very friendly. If we have computer issues in the future I will contact Mr Ferrell.


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"Richard Harry performed the biannual maintenance for our HVAC system. He is incredibly knowledgeable, professional, and personable. As a new homeowner, I appreciated his attention to detail which pointed out several serious deficiencies missed on our home inspection. He found a rusted furnace flue, a hazard that could cause carbon monoxide poisoning, and “organic growth” in the humidifier. Additionally, he noted the buildup in our ducts that was blowing dirty air in our home. We had the duct cleaning already scheduled so we planned for his return after. After the duct cleaning, he returned and spent nearly three hours taking care of our system. In addition to the biannual maintenance, he thoroughly cleaned the humidifier, and added air scrubbers. He also commented positively on the companies that performed the recommended work. I will definitely use their services again and ask for him."

"Everything turned out well in the end. They had a few problems on the way but they fixed them. We’ve had them out for different things like the furnace, air conditioning and things like that. The main problem this time was, it wasn’t the same person that came out each time. One person made a mistake and then someone else had to come out and fix it. The person who made the mistake should have noticed they were doing something wrong. I don’t know if they were less experienced or if they didn’t pay attention or what it was. When we called and said there was a problem, they did get it corrected. They sent out somebody I guess with more experience and he took care of it. Overall I’m happy and would use them again. They did our furnace several years ago. I haven’t called or compared their prices to anyone. I have talked to friends who have had similar things done and they said the price is probably about right. It wasn’t a very professional way to did it though. I would use their services again in the future."

"The toilet needed to be replaced. I was told that I would only get the builder standard grade toilet even though I was signed up with the highest plan. The plumber was replaced my toilet with something that was definitely builder grade and not even close to what I had. I called CHOICE and they told me that it should have been replaced with something comparable to what I had. Twice they told me they were going to have my claim looked at and I have not received a call about it or any new information. The new toilet is wrong in size and specs and doesn't fit well where it is in the bathroom."