Get matched with top gas piping pros in Big Bear Lake, CA

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"We had the old sewer pipes changed. It was expensive but we had to get it done. The installation was quick and efficient."

"The whole process was very smooth. They came out and spent a couple of hours assessing the problems...turns out we had several. The water heater burner had failed and was under warranty. But they also discovered our pressure regulator had failed, our gate valve was frozen, and we had a pipe leaking in the wall! They found the necessary part for the warranty repair and drove 50 miles each way to get it rather than make us wait 1-2 days for for the part to be shipped. They stayed until all the problems were resolved which was greatly appreciated! (My wife and three daughters were not relishing cold showers!)"

"They were great. The work was meticulous; the toilet was as promised. Easy to work with, nice folks.
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"Love this company! My kitchen sink wasn't draining. Which was a HUGE problem since I was hosting a party that day. It was a Sunday morning so I was extremely worried about not getting someone out. I called first thing in morning and within an hour, I had a knock on my door. My technician was Joshua Williams. He was very professional, friendly, and extremely thorough. He fixed the issue in less than 30 minutes, cleaned up and went on his way. The price was great especially considering I called on a Sunday. I will for sure use them again! Thanks, Active!"

"Using MasterServ is a perfect example of the pros and cons of using a big company. They were able to offer a lower price (by several hundred dollars) than other estimates I received because they specialize in volume (and not necessarily quality). The estimator who came was extremely pleasant and professional, however, internal communication in this company is a disaster. Therefore, small details like getting a new shower valve installed and installign new shower heads were initially overlooked by the installers because this wasn't communicated between the estimator and the crew. I never met the so-called project manager, who should have been there the first day to make sure everyone was on the same page about what was to be done. It was explained to me by the estimator that it would be a two-day job (true). The first day, the crew showed up and spent about two hours cutting holes in the walls and prepping the house. The second day they were there from 7 AM until 830 at night, working like crazy to get it done that day -- very stressful. When I saw that they hadn't installed the new shower valve, I got some grief from the crew and the so-called project manager over the phone, and this was eventually rectified with me paying an extra $200 to have the crew come back for an hour or so to install. When the job was complete they had disconnected and capped some old galvanized pipes, but with the new water pressure they blew out a couple weeks later (because they make their money by moving fast, quality and client communication suffer!). The guy they sent to do the drywall patching was a total incompetent. He showed up a couple days after the plumbing work was done started work and left mid-day saying he'd be back the next day to finish, though he never did return. I called the so-called project manager who was surprised to hear that the job wasn't done and it took a few more days for them to schedule a new guy to come out who had to re-do everything because the first guy was incompetent. In the final analysis, this company was the cheapest alternative, but there were a lot of headaches -- stay on top of them and make sure they do the work correctly!"

"Great work, great experience for tankless water heater project! Highly recommend them for plumbing and general contracting."

"We are about to purchase a new washer/dryer.  Previously the plumbing we have had involved packing tape to keep the water going out.  We needed extensive work to redo this prior fix.  Monkey Wrench, once again, was prompt, did the work in the time they anticipated it would take.  They also gave us a senior discount, as we are both well beyond "seniorhood."  They are prompt, efficient, and are more dependable than any plumber we've ever had."

"Awesome team and amazing customer service. The plumbers explained everything thoroughly and the office staff were incredible. A smooth process from start to finish. I will definitely be using pipe it right again and will be recommending them as well."

"They were very thorough in there work. Explained what was going on and what the next steps would be next. Cleaned up afterwards also."