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"Nick, was excellent...very knowledgeable, friendly and thorough. He also offered excellent advice on how to keep my AC sys running smoothly..."

"Big thumbs up to Ryan and crew! Handled my new install with professionalism and great communication. I took advantage of CT Rebate and Fed Tax Credit and purchased an efficient, 1st model year, high tech system from Carrier. After install there were some minor issues with unit as first year products have. Ryan expedited service of unit and had it operational. And itâ s been running flawlessly ever since. I highly recommend using them and Iâ ve been in the service business for 30+ years and know both good and badâ ¦ they are good! *Side note: Ct rebate program not that good. From what I hear people are not getting appropriate amounts due back to them.. that includes me. You have to keep after them. This is in no way a reflection of Kellyâ s Heating and Cooling"

"Very responsive to questions all along the project. Brought in installer to pre-check and make sure plan would work. Very respectful of property and very timely completion of project. I recommend this company!"

"Thorough explanation, great service, neat installation and competitive pricing. Would hire again."

"fast and efficient"

"We couldn’t be happier with our new central air HVAC system! Our old system broke down during one of the hottest weeks of the summer, and Ricardo and his team came to the rescue. They were incredibly accommodating for what was truly an emergency situation. From start to finish, Ricardo was responsive, professional, and communicative. He took the time to thoroughly explain everything to my husband and me, and made sure we were comfortable with the new system before wrapping up. The installation process was fast, efficient, and impressively neat—his team showed great care and attention to detail. Truly outstanding service and workmanship. Highly recommend Ricardo and his team to anyone in need of HVAC work!"

"Highly recommend! They were extremely responsive, delivered outstanding work, and I will definitely look forward to working with them again."

"Don was a pleasure to work with. He was professional but also very friendly. He was very meticulous with his work and made sure we were happy with the outcome. I would most definitely use him again and highly recommend him. You won’t be sorry."

"He was very punctual and professional. Would hire again for any handyman services needed"

"Issue with Bell Mechanical This past August of 2024 we had a heat pump system installed in the house by Bell Mechanical. Unfortunately, we have had nothing but issues since with the biggest being no heat multiple times and now again today we are without heat in the majority of our house. It is freezing outside, we have a toddler and within the past week this is the 2nd time we have no heat (4th time since the system was put in). Not only is this a life safety issue, but it also is heart breaking to have your toddler tell you they are freezing. Looking for advice on next steps. We have never sued anyone or threatened to sue but this may be the time as we have had nothing but issues since the beginning. From the start we made it very clear that everything needed to be done to code and permitted. We were doing a lot of major renovations at our house and everything was being done to code and permitted. John (the salesman) at Bell said that was not a problem. John also told us that the only additional cost we could potentially incur outside of what he quoted us for the system and its installation would be a $500 fee for the installation of the heat strip. We accepted this and moved forward. After Bell removed our central air system and installed the new carrier system we got his with additional work needed at the tune of over 2k. Needless to say we were not happy. John told us the electrician they use and that if we used that electrician there would be no delay but if we used ours that it would cause a delay. So, we went with what John said as he was the expert. John got the electrician to come down a little in price which we were grateful for. Fast forward to when the building inspector came out to close out the permits for the work Bell did and other work being done at the house, the inspector told my contractor that the heat pump was not done to code. We were told that the electrical for it was not done to code and he could not close out the permit. My husband talked to the electrician Bell gave us who informed us that Bell told him to “cut corners” which was part of getting the cost down slightly. Reminder, we NEVER said to do this, we made it clear that everything needed to be permitted and even paid the permit fees to Bell. Back and forth with Bell and the electrician got the electrician to fix his work at no additional cost but Bell still needed to fix the outside plug which was not to code. Giovanni at Bell agreed that Bell would fix this issue at no additional cost. It has been 3 months now and Bell has still not rectified this issue and Giovanni and John are both nonresponsive to our follow-ups. Bell has also had to come out 4 additional times because our system was not working and again today, we have no heat. Today will be the 5th time they have to come out for issues on a system that is 4 months old. This is not OK. We have given Bell ample time to rectify the issues. Clearly they did not do the install properly and there is also the possibility we have a faulty system. We have never sued someone or went to court but then again, we have never had such large and costly issues."