Get matched with top heat pump installers and replacers in Columbus, OH

"After quite a bit of research I decided on a Mitsubishi ductless heating system and received bids from several companies and ultimately decided to go with Westin Air LLC Heating and Cooling. While I specifically asked for Mitsubishi, the other companies either tried to sell systems that I didn’t want, or their price for the system was higher than Westin (in one instance over $1,000). On the other hand, after looking at the shed and judging the scope of the project, Westin’s representative Cathy Shankland (great person, easy to work with & loves pooches), provided a bid for the same Mitsubishi system at a very competitive price and, gave a 2% discount for writing a cheque. It’s worth noting, that having received the bid in July 2019, by the time the requisite remodeling work and wiring in the workshop was completed, it was the end of December, before I could call to get on the schedule for January. Initially, the installation had to reschedule because of the rainy weather. The next week the crew (Jason, Frank and Zack) arrived around 9am on the appointed day and got to work in the freezing cold! In a word, these dudes were just GREAT and got to work immediately! They were efficient, diligent, extremely hard-working, and had a great sense of humor as I asked countless questions and poked around. One could not have asked for a nicer group of guys. When I asked about the rescheduling, they explained it was better to work in the cold than the rain because the rain could not only rust their tools but could be detrimental to/have a negative impact on some of the internal mechanisms of the system. I made an old-style percolator pot of coffee and brought it out with cups and, then baked molasses cookies, (after all, I had to warm them up somehow)! Initially, we thought it would take the better part of the day, but because the electrical preparatory work was done, the job was completed by early afternoon. They cleaned up so well, one would have never known anything had been done in my little workshop, except for the fact that it as toasty warm, and will be cool in the summer. Whoopee!! By the by… they’d finished the coffee and almost all of the cookies. My experience with Westin Air, LLC was wonderful! The office folks were great, the rep that worked with me was great and the crew was super! This is company is a hidden gem, and we’ll definitely be using them again."

"They came out quickly and replaced my sump pump and back up sump pump. They were professional and knowledgeable . I was happy with the quickness of their response and the installer. Everything is expensive but I thought they were a little pricey. I looked up cost of the system they installed and the overall price I paid was twice the cost of the sump pump. So essentially believe I paid $700 for the install and efficiency."

"We called CARE for a “second opinion” on the necessity of replacing our whole-home a/c system. They were able to send someone out the same day I called. The rep was friendly and professional. He looked at the entire system and agreed with the first provider that our system needed to be replaced. He gave me a quote which included everything—tax, installation, etc. I agreed to their price. The techs came out when they said they would, and the job took the amount of time they said it would. All in all, it was a very satisfactory process. I would definitely use CARE again."

"Excellent service. I had the entire HVAC replaced. My Installers were Kyle Q and Hakim R. They were personable and professional. The cleanup was perfect. I will definitely recommend them to others."

"I first contacted Franklin Heating and Cooling in 2015 right after moving to this neighborhood and needed my thermostat replaced. Their pricing was great, the technician was nice and they got the job done right away. I then had low freonagain a few years later and cashed them again. I then started using them fairly regularly, twice a year for maintenance. I did call another company for service at one point and that proved to be a mistake, I reported that company to the BBB. I resumed using Franklin Heating and Cooling and have called them ever since for my HVAC needs. Caleb came out on a Sunday when my blower quit working, he was back first thing Monday to replace it (I was very grateful as I have a health condition). Most recently I decided to have my HVAC system replaced as a preventive measure as my furnace and AC unit were nearly 20 years old. Gary quoted me a great price and was able to get it scheduled within a weeks time. Jeremy and Ryan came out to do the installation and they were efficient, friendly and knowledgeable! Jeremy was a life- saver pointing out that we had ductwork that pulled in outside air, but it could be opened and closed as needed. This was in response to my indicating if had some issues even with the air on. Franklin Heating and Cooling are a caring bunch of professionals with great customer service skills and knowledge. Even Jackie and the gals in the office at nice and keep you informed! Jake too!! Look at their website, they have an A+ rating with the BBB!"

"The technician was great! Did an excellent job in explaining what all he did regarding checking out my furnace/ heat pump . Made a couple of recommendations on repairs that should be done, no pressure!"

"JMSM installed our attic fan. John did a great job, very professional, timely and clean. I would recommend his services. Thank you John!"

"Impressed is an understatement! I called Apex when my mom's water heater went out and the company her home warranty sent couldn't repair the shut off valve. They came within 1.5 hours of me calling and were amazing. They repaired the shut off valve and took the time to explain everything. We were so impressed we had them install the new hot water tank instead of using the home warranty company. Charles was able to do everything the same day and worked around the water mitigation company. He was so professional and did a great job. We will definitely be using them for all our future plumbing needs!"

"Apex Plumbing was great to work with and we will definitely use them again. We had booked a late afternoon appointment, but Apex called around 9:30am and said they could be at our house within the next 40 minutes. The plumber who did our job was Nick Colegrove. He was pleasant, informative, and he did a great job installing the faucet which turned out to be a bigger job than we had anticipated. And the cost was less expensive than other plumbing companies. Thanks so much Apex and Nick!"

"Quality product, very competitive pricing, professional work, friendly; had furnace and heat pump replaced. Will use again for maintenance."