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"Everyone from Presidential has been friendly and helpful -- great customer service! Glenn came to our home to discuss options to replace our furnace (fuel oil) and AC systems with a heat pump. He immediately understood that we were looking for a heat pump eligible for the new tax credits (unlike another company, who only provided estimates on what they had in stock). He prepared the estimates for 3 different models on site, and he noted that the heat pump eligible for the tax credit would cost about the same as an older model (unlike what the first company told us). We were able to schedule installation quickly, and then the adventures began. Harvey and Andre were here for 12+ hours...because a wire was either never connected at the factory or came loose during shipping. We also had to replace a defective line from our house to the unit. While it was a complicated install (not the fault of Presidential), we rec'd great service from hardworking staff members. Highly recommend!"

"Alex quickly diagnosed the problem (after another company had failed to do so), worked to identify the proper thermostat and returned to install replacement. He did a great job."

"It was a superb experience. From the visit by Bruce the sales representative to the installation day to the follow-up from Petro, every single person we interacted with was helpful and professional. When Bruce arrived to do the assessment, we spent time going over the heating needs in the house. After a thorough inspection and measurement of the house, we sat down. He showed me a few options, all of which were going to provide good service. I ordered a unit at the end of that meeting. The installation day was just terrific- the entire work crew that showed up were everything I would hope to find: Upbeat, informative, hard-working, focused. The job was finished before end of day as promised. The heater room is now immaculate, with new piping and a new heater. It was like watching a pit crew at a NASCAR race. Everyone had their tasks, they moved carefully but quickly. The materials were all laid out in order, etc. Just a totally professional approach to their work. The crew boss answered any questions I had. The follow-up for a normal inspection of the furnace chimney was scheduled the day after the installation. I’ve gotten calls to insure we are satisfied with the work. Satisfied barely covers it- I am pleased to write this kind of review. Without hesitation I will recommend Petro to friends and family throughout the Philly area. Peter A. Elkins Park"

"I have had a service contract with McCrea Heating and Cooling since I purchased my condo unit new 7 1/2 years ago which included 2 maintenance visits a year. My current contract expired yesterday so I called to renew my service contract and upgrade from "Bronze" to "Silver." The representative took my charge card information over the phone. I asked if the contract was in effect as of today. They said "yes." Then I tried to schedule a service call (my unit was serviced a little over a month ago and now the condo wasn't cooling.) I was told then that the Silver Contract would NOT be in effect after all. The difference in price between Bronze and Silver is the cost of a diagnostic visit so they were getting the money one way or another. My long time history with the company did not persuade them to honor the contract I had just paid for. They wanted to charge me $98 to have my problem diagnosed under the Bronze contract that I pointed out was already expired. I was told the representative "misspoke" and should have told me they would have to send out someone to determine whether the furnace they have been maintaining for the past 7 years (with the most recent service call just a month ago) would "qualify" for the Silver plan. So, I cancelled the order for the Silver Plan. I called another company who came out for $30 and determined the problem was a clogged condensation drain. This drain was supposed to have been "blown out" when the regular maintenance was done by McCrea just a month ago, but obviously was not. The water was backed up in the drain pipe and filled the pan under the furnace/AC unit which turned off the AC. Now that everything is working again, I am seeking a different maintenance service plan provider. McCrea has competitive service contract prices, but if they have no customer loyalty, and the maintenance work is not done properly, maybe it's a question of "you get what you pay for.""

"Carlos, Yarel, Muhammad and Conrad did a great job installing my new Heat Pump. They arrived promptly and did a thorough, professional, and efficient job. I highly recommend their services to anyone."

"I had a leak somewhere in my heat pump system from 2013 in a 4 floor condo building. Every other company was quoting me $7k+ to replace the system but it turns out to be a leak in the line set between the 3rd floor and the roof! We had a new line set installed and I spent $2550 in total! The crew was very professional and worked extremely had in the hottest weather to get the job done, too!"

"Tried to sell new AC/heat unit at very high price. Did not catch flooding system or rusted furnace.
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"Had issues with Combi tankless domestic/boiler unit heating domestic water temperature too high. Also, not getting consistent hot water to the kitchen faucet. Jacob listened to issues about the kitchen faucet not getting steady hot water from the system. He was able to identify and resolve the cause of the problem and remedied it and now have steady hot water to the kitchen. He also examined the plumbing of the Combi unit and noted that the circulating pump plumbing was not correct and causing the excessive hot water temperatures. He verified the plumbing with the Combi manufacturer and recommended having it plumbed correctly. Jacob also took time to examine other faucets throughout the home to ensure that were all functioning properly when hot water was requested from the Combi unit, He tested the home water pressure to help me determine if I need a booster pump to increase the home water pressure. Highly recommend Jacob and John C Flood Company for your plumbing needs."

Presidential Heating & Air Conditioning in Gaithersburg was founded in 1982. From the very first day, our mission has guided our company's success honesty, superior customer service, and the highest quality system installation around. Year after year, the Presidential team has continued to meet and surpass those ideals without cutting corners.\n\nAs a direct result of our dedication to quality products, people, service, and installation — Presidential Heating & Air Conditioning has built our foundation on customer loyalty and trust. With a complete satisfaction guarantee, the Presidential team won't rest until the job is done and their customers are completely happy with their work.\n\nWhether you own a commercial or residential building or need installation or service, we are committed to providing each of our clients with our expertise regarding the most environmentally friendly systems around.

"They replaced the heating system which included the blower assembly. The blower had failed is what happened on the old system. It is all part of the heating system. They are a very good company. That is why I keep using them. They were responsive. They did not try to sell me something that I did not need. This was the perfect unit for the rental property. They were very prompt and did a fine installation. It was another one of those short notices during hot weather. It was not real cheap but an average price."