
Serving Brookhaven, PA and surrounding areas
Approved
In business since 1995
Free estimates
Emergency services offered
"I saw my sewer vent was overflowing over the weekend, and called Zoom because I happened to have their business card at home. I was given a time window, and because the company charges a flat rate, there was no additional charge for the weekend call. A technician came out and snaked the drain, pulling back tree roots. He then used a camera to inspect the line, finding no other issues in the PVC pipe moving toward the house, but a large number of roots in the cast iron pipe going away from the house. Because I am planning to stay in this home for a long time, I wanted a permanent solution rather than a temporary "treatment." He set up an appointment a few days later to get an estimate from an engineer to rehab/replace the drain line. The price listed above was the cost for this service only.
The engineer was prompt, professional, and knowledgeable, and the appointment was very informative. He recommended a liner option, which would eliminate the need to dig up the road to replace the actual pipe. The estimate for this service was $7636.69 for 35 feet of pipe, less the $358 I'd already paid for the previous service. In the meantime, I checked with my township and learned that they are actually responsible for remediating any issues that occur past the curb line. A representative from the township met with a technician from Zoom the following day to perform another video inspection (at no charge), and found that all the root damage was past the curb and would be their responsibility to repair and pay for.
While I wasn't able to give Zoom the business for this larger job, and hope not to NEED their services again, I had an excellent experience and would definitely recommend them and use them again if necessary. Their professsionalism, communication, and follow-up was top-notch.
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