Get matched with top gas piping pros in Burlington, WI

"Did a good job, timely, efficient and professional. "

"Was very informative and punctual. Gave me great options and definitely will be calling them for future jobs. Thank you "

"Good, what I wanted"

"Wow! Randy the technician was amazing and friendly! Diagnosed the issue in literal seconds. Changed out a capacitor for a very good price and AC is back up and running great. Will def reach out to them first when its time for a replacement system."

"These folks were not the lowest bidders I had, but I was convinced form the reviews to use them. They were responsive in getting me a quote. After I agreed and sent the down payment it took almost two months for the Cover to be replaced. I made several calls during the wait to see what the timeline was for the cover to be changed. It took me a MONTH to get the right person on the phone to answer the basic question I was looking to have answered “When can we expect it to be done?” Apparently, there was a delay because the manufacturers were not getting the covers out. But it still doesn’t take a month to figure that out and get back to your customer. All calls originated from me to the company even though I was told someone would call me back. Shortly after the cover was changed, I went up and inspected it. It had a 7/8” inch gap between the Chase cover and the chase in one corner and a ½’ gap on the opposite corner of the same side. I immediately called them and told them my concerns. After four months of me initiating phone calls that were never returned (except two they initiated – when they wanted the rest of their payment), they finally sent someone out to take care of the problem. I just can’t believe this is what they call customer service….."

"Annual service was performed very well."

"Don was great as usual."

"I called Wisconsin Fuel on Sunday evening January 6th because I noticed my furnace was not running. The lady for the answering service asked me if I wanted an immediate service call which would be around $140 charge plus time and materials. I said no I could weather it out. I was surprised and delighted when I got a phone call a short time later from a technician. We tried a few trouble shooting things. I told him the furnace would engage for about 2 minutes after I turned it off and on. Sometime during the night the furnace started running again. I called Wisconsin Fuel back to tell them I still wanted them to come out but it wasn’t a no heat situation so they could take higher priority calls. The technician came out and gave my furnace a thorough going over but found nothing. The next night I noticed again that my furnace was not running. I called in the morning and another technician came out. He found the problem and explained the manufacturer of my particular furnace was known for this issue. It was water in a pressure switch. He cleared the water and recommended a new part. I asked how much the part was and he told me usually $25 to $100. I told him I would like the part replaced. Later that day I was called by someone from the office and told the part would be $122. I said ok. I was also told that the service call would be a continuation of service from the previous visits and would be in 15 minute increments. I said ok to that too. The technician was there in a few days and charged me for 30 minutes of time even though he was there for 10 minutes. I was told a service call was a minimum of 30 minutes. So, for not diagnosing the problem during the first service call and misrepresenting the cost of the final visit I would have to give them an average rating."

"Was given 2 hour window, called 25 mins before they arrived. One tech went right to the fireplace and started cleaning while 2nd inspected the chimney and cap using a drone. They were done in 20 minutes, reviewed their inspection with us, and texted me cap photos from the drone. We used them before, and would use them again."

"Took awhile however everything is great now"