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"Harker Heating And Cooling is the best HVAC contractor we have ever worked with in 40 years. Their web site proudly says they are an “honest company with Midwestern values.” That is absolutely true. Their representative provided in-depth advice, answered our questions. and returned our messages. Their techs were knowledgeable, professional, careful, and friendly. They were on time, on call, and on budget. The service they provided for us over the years could not be better. So when the time finally came to replace our old furnace and A/C we selected them. Unfortunately, they encountered many unexpected problems installing our new equipment. Many more than they had anticipated for the job. But their representative pledged to address every one of them no matter how hard it was for them or how much of their time it took. And that is exactly what they did. No quibbling and no questions. They got the job done right. If you want an honest family contractor who stands behind what they do, and lives by those Midwestern values, then this is the company to hire. You will be glad you did. Doug and Margie King Mount Horeb, Wisconsin"

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

We are a growing fast paced southeastern WI locally owned HVAC company that provides skilled and professional work with over 20 years experience in the Heating and Cooling industry we do it all from Furnace and AC tune ups to complete new home HVAC system designs! Not only is the quality of work guaranteed to exceed expectations but the cost of our work is also guaranteed to be the best in the industry with our unique pricing structure that under cuts the competition!\n

"Awesome! We have never felt more comfortable and satisfied hiring a contractor! Brian came out within a day or two to look over the project, and then within another few days had a written quote! This was a huge project, and they handled it like no one else could. We interviewed 3 other companies and hands down, chose Arctic Air. Within a weeks time, they had removed 2- 250 gallon oil tanks, filled with oil mind you, took out the old oil furnace, replaced with a new gas furnace, and installed air conditioning! Not an easy task on a 125 year old home! Will definitely recommend to everyone!"

"The man who came to my house to describe the furnaces and help determine which one I wanted could not have been more wonderful. He was helpful and efficient. We had agreed on a week when the work would be done. The installers called and wanted to come a week earlier. I okayed it, but it wasn't the best day for me. They were nice and efficient. The new furnace appears to be exactly what I wanted. However, the new thermostat control was a different size and shape from the original one and they didn't patch the holes or repaint the edges--not a big deal but when I got a security system a few weeks ago, they did do all that finishing."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"The over all went great!!! He did a great job at installing both:) A+++++ to who ever uses his services."

Owner operated and a small company with two employees. I've been in the industry for 30 years and been in business since 1999. Additional DBA - Cuz Heating & Cooling LLC.

"Salesman was very informative and the crew did a great job with the installation. Couldn't be happier and the windows literally cut my utility bill in half so great product!"

Why Choose Solution Pros Hawaii?At Solution Pros Hawaii, we pride ourselves on delivering exceptional HVAC, electrical, plumbing, appliance repair, and maintenance services across the island. Here’s why we stand out:Expertise and Experience: With years of experience in the industry, our skilled professionals are equipped to handle all your HVAC, electrical, plumbing, and repair needs. We ensure every job is done right the first time, providing you with peace of mind and reliable service.Customer-Centric Approach: We believe in putting our customers first. Our team is dedicated to offering personalized service, transparent communication, and timely solutions that fit your specific needs and budget.High-Quality Products: We use only top-quality materials and ENERGY STAR products to ensure energy efficiency and longevity. Our commitment to quality means you get the best possible outcomes for your home or business.Comprehensive Services: From routine maintenance and repairs to complex installations and replacements, we are your one-stop shop for all things HVAC, electrical, plumbing, and more. No job is too big or too small for our team of experts.Local and Reliable: As a locally owned and operated business, we are deeply rooted in the community. We understand the unique needs of Hawaii's residents and businesses, and we are committed to serving our community with integrity and reliability.Choose Solution Pros Hawaii for professional, dependable, and top-quality service. Your satisfaction is our priority, and we look forward to exceeding your expectations.