Get matched with top swamp cooler service or repairers in Carmel, IN

"I called for service around 8:00 in the morning on a hot July day. Roy answered the phone himself and we discussed the problem. He arrived around 3:00 that afternoon and was able to diagnose a leaking evaporator coil. At my request, he also talked to me about some DIY maintenance items. Roy had a busy schedule but arranged to come back in two days to do the needed repair. He arrived an hour ahead of schedule two days later and how the A/C up and running in under four hours. In addition to the work I had contracted him for, he went above and beyond, replacing another faulty part without extra charge, cleaning up my outdoor unit, and even cleaning up the weeds I had let grown up around and under the outdoor unit."

"Very quick response with a phone call. Arrived within an hour & repair was made. Very polite & helpful."

"They took out an oil furnace, put in an LP furnace and an air conditioning coil - they did quite a bit of work for the price. They were very responsive and very upfront. I?ve signed up a service agreement with them and they?re very punctual on it. I went with them because cost was a big thing. I would rate them highly and would recommend them to anybody."

"I was disappointed that the service tech did not have the replacement faucet or garbage disposer with him when he came out. I made it clear in my request for an estimate that at a minimum, these two items need to be repaired/replaced so he should have brought them when he came. Instead, I had to wait for an hour for him to drive to the "warehouse" to pick up the items and come back. I did not see or sign the written estimate before I agreed to the quote, and I do believe I was gouged on the price, but the work needed to be done so I did not press the issue with John. Other than that, John was friendly, professional, and did a great job cleaning up after himself when we completed the work. The employee that contacted me to set up the appointment was also very friendly, prompt, courteous and professional. The lady that called the other day to see how things went was friendly and professional. For these reasons, I am willing to hire Hope Plumbing again for future plumbing need; however, I will scrutinize the invoice and demand to see the written estimate before hand."

"This is the second year I?ve had them out to my kids house. My son is special needs my daughter is 19 and works three jobs to help their mom who isn?t in the greatest health so AC is important for her as well as the kids who sleep upstairs. Tammy got someone out right away Caleb showed up within hours while I was on the phone. There was no high pressure sales and we are good for another yr, Bless God! Tammy even signed my ex up on a service plan to look after the aging equipment. Couldn?t be happier!!! Referred another person a friend in Broad Ripple; She just had surgery and is ready to replace. She is super happy with them too. Wouldn?t trust anyone else but Irish Air. Am telling everyone!!!"

"Our heat pump needed to be replaced and our furnace wasn't as efficient as it could have been so we decided to replace it all. After a consultation Bassett recommended a system for our house that included a furnace and standard air conditioner. We also had zones in our house but because we have an open stairway (in a not that big house) they also recommended doing away with the zones. We went with the recommendation and that first winter (last year) our house was so cold in the winter months. We were told that by letting the fan circulate all the time it would eliminate cold spots. What we didn't realize is that they never inspected or evaluated our current ductwork. It is undulated and as a result the air that circulates is always cold. The upstairs is cold and without a quartz heater in our family room, it too would be cold. We called them back to check and we were told that it seemed to be working fine. Putting a thermometer in the register said that there was heat. Later, in this summer my husband talked to them again anticipating this winter. We were told we might want to go back to having zones. It would only cost us another $1,000 or so to make that change. 

As for installation, that was done very professionally and neatly. They were prompt and polite. I would say to do your own research before Bassett ever comes and be prepared to make a decision based on that rather than what they may recommend. If I could figure out how to put that old furnace back in, I sure would. It worked much better for winter heat than this one does."

"It went well. We will use his services again, if necessary."

"I had Steve come out to give me a second opinion after another company told me I needed to replace my furnace. Steve diagnosed and fixed the issue with the furnace within 30 minutes and the repair was minimal."

"Great service, timely and diagnosed perfectly. Came back with parts quickly and made the fixes. Very good service provider and will definitely use again."

"Upon arrival the problem was quickly identified. Brett quickly explained what part was needed and installed it. Ignitor was clearly beyond repair and broken. No elaborate fix or tests needed."