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"Incredible Service. After several weeks of itchy skin, we realized our water softener wasn't working. Upfront was one of the companies we called. I appreciated the fact that they were in contact with us through the entire process. DJ was the plumber that came out. I appreciated before coming into our house he took the. time to put on protective booties. It only took him 30 seconds to figure out that the valves to the water softener had been turned to the off position. Apparently when our water heater had gone out, the plumber who came out to do the repair had neglected to turn them back on (that plumber was not from Upfront). While it would have been easy enough to leave then, DJ took the time to run additional tests to confirm that may have been the issue. At this point it appears that was the issue. DJ's service didn't stop there. In addition, he gave me pointers on how to prolong the life of our water heater. Lastly, on case there were further issues with the softener, I requested a bid. It was promptly delivered to me within 10 minutes. Better yet, Upfront's price was $1,000.00 less than that from another company. While it seems we may not need a water softener at this time, I do know that going forward, any plumbing issues I have, Upfront Plumbing will be on my speed-dial."

"Arrived as promised and took care of the fuse issue."

"Malcolm was on time, did exactly what I needed, even did some extra gate repair that I hadn't noticed and cleaned up everything before leaving. Rate was more than reasonable since it was over 90 degrees outside!"

"Excellent customer service. Garrick was prompt, personable and very knowledgeable. We had a complicated issue with our air-conditioner which he took a lot of time to resolve. His expertise saved us a lot of money on an issue others may not have tackled. Highly, highly recommend this company for your HVAC needs."

"Our technician (Casey) arrived before the estimated time, was very cheerful and fixed the problem very quickly. Everything went smoothly and we'd definitely go with PPM again."

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"Received great service. Replaces seals in 2 toilets. Very professional and knowledgeable. Arrived on time and left the area spotless. Answered all questions. Would recommend Logan he goes above and beyond. thank you"

"The process was quick and easy. The water softener went in with no modifications needed to the space it was going into. The tankless water heater is amazing ! Jerik, the installer made sure that first of all it was sized right for my home. Secondly he explained the difference between the old water heater and the tankless. the efficiency that I would see and how it would make a difference in my monthly gas bill. Any questions that I have run across Jerik has followed up with me in a timely manner. I would happily recommend this company."

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Larkin HVAC will be my go-to company from now on whenever I have heating or ac issues! They are competent, capable and honest.  Jesse and Anthony are both excellent technicians, and I don't give those compliments lightly. What's most important is I felt that I could trust their assessments, advice and recommendations. A company is only as good as the repairmen who work for them, so good job Larkin HVAC, as both of these men deserve outstanding kudos!

We have an old 2 story home with serious temperature differences from the basement to the main level to the second story.  The venting is the issue, but short of ripping out walls, what do you do? Jesse did diagnostics and determined it would help to open up the throat of the furnace to help with return air. Anthony did excellent vent workmanship while Jesse installed a much better thermostat, fishing wire through the walls from the main level to the basement; he also re-routed a vent to improve airflow upstairs.  I have serious asthma and though I'd had the vents cleaned previously, Jesse and Anthony alerted me to the large amount of debris in my vents (meaning the cleaning company didn't do what they said they did!). When I couldn't find anyone else I could trust, even though Larkin doesn't clean vents, Anthony came back out and did an excellent job. He also let me know my humidifier wasn't working properly and changed the filter.

Anthony and Jesse treated my home like their own. They were highly professional, nice, tidy and solutions-oriented.  I am so grateful to them and Larkin will be my go-to heating and cooling company from now on. Thanks so much, Anthony and Jesse!

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"Dan from Expert Plumbing called me about 10:15 AM on the day of the new shower installation to get some additional information on what I needed done, and then again when he was about 10 minutes out. When he arrived, just shortly after 11 AM, he went over Expert's pricing (i.e., cost of the service call, hourly rate and minimum,etc.) and after looking very briefly at the plumbing, had me sign an invoice assuming two hours of labor (the worst case scenario in his mind). However, he explained that if he completed the work in an hour or less he would write up another invoice for one hour minimum labor charge. Dan then looked at the now exposed plumbing behind the bathtub. He saw no evidence of any leakage along the bathtub piping or on the floor during a careful inspection. However, he was unable to pressure test the piping and soldered connections because the water had been turned off and the shower-install contractor had already cut the copper piping to the now-demolished shower. He then focused on the corroded (due to hard water) nipple. It took some effort but with the correct internal pipe wrench he was able to remove it. I had purchased four nipples of differing lengths in anticipation of replacing the corroded nipple. Dan installed one of the new nipples so that a new tub spout with a threaded connection can be installed. Overall, the labor he performed took around 45 minutes, with most of that time expended on removal and replacement of the recalcitrant corroded nipple. In summary, Dan was courteous, personable, and professional. Before leaving he modified the invoice to one hour of labor, as he had discussed upon arrival. I would use Expert Plumbing, Heating, Air, and Electrical again if needed."