Get matched with top swamp cooler service or repairers in Charlton-city, MA

"Two men, Jerry and Tommy, arrived on the morning of May 19, 2017 to install the system. Tommy dug a hole on one side of the house, poured a concrete foundation in said hole, and also set up metal tubing, which created a stand on which the condenser sits to protect it from runoff. Meanwhile, Jerry was inside, drilling holes through my bedroom and dining room interior and then exterior walls for the refrigerant pipes which run from the condenser to the air handlers. He mounted each air handler high up on the wall. There was also electrical work performed to connect the units to the main panel in the basement. The whole job took several hours. Both men worked quickly and efficiently. At the close of it, Jerry presented me with my remotes and instructions, and showed me the basics. I used the system for the first time just a couple of nights after installation. The first night (it was the start of a heat wave) the air from the system was cool-ish - tolerable, but not quite as comfortable as I'd hoped - but I was still uncertain about the controls so I didn't tab down the temperature. The second night I did tab down the temperature, and that's when I found out that, though the fans and vanes in both air handlers worked, the cooling mechanisms did not. Considering the amount of money I'd just spent i was more than a little upset. Visions of law suits danced in my overheated head that night. I called the next morning. Jerry came out that day and diagnosed the problem (something to do with the solenoids, or maybe it was the thermistors). In any case, he did fix it, and this time, it worked as designed, and has done so ever since. I should add that NETR offers a service contract. Despite the added expense - for me, 234.99 a year for 3 years (the annual rate is fixed for that period, plus I get a 5% discount) - it makes total sense to have this complex system undergo periodic maintenance. I will pay the total at the time of the first inspection, in 2018."

"Service was prompt and professional. Tech Guy Cilluffo was friendly, knowledgeable and was able to repair the problem quickly by replacing the voltage regulator. Cost for this particular repair seemed a bit high, but was probably in line with what other large providers would charge. Would definitely consider them again for service in the future."

"Very well, Frank Fitch quickly diagnosed the problem and gave me a quote for repairs and expertly made the repairs. Re-establishing the proper pressure and making the boiler ready to go. Felt like I had expert service and a fair price."

"That was the second time we used them. It was about a year before. We have our chimney cleaned usually once a year. I want to say it was less the first time but I think maybe we had some special coupon. It might have been about $40 or $45 less, possibly."

"It went well. We will use his services again, if necessary."

"Eddie is very nice and was able to determine what the problem was. He is very thorough. I will use them again and recommend his service."

"They were very responsive and were able to be out here within a week. The service was great and quick, the previous owners of our home smoked and after the cleaning the smell was gone. They explained everything they were doing and were careful not to chip any paint or damage our wooden vents."

Bourn Plumbing & Heating Inc. is a Veteran owned and operated company proudly serving Westborough. Our goal is to provide you with exceptional customer service and expert advice at fair and honest pricing.

"Excellent, he showed up on time and fully explained what he was going to do. I would highly recommend their services."

"Joe arrived within the time frame I was given.  He was very professional and personable.  We just moved into a house built in the 1940s and I am not sure if the vents had ever been cleaned.  Joe cleaned all of the vents (9 in total).  He even showed me some of the junk we would have been breathing in... gross!  He sanitized the vents with some sort of chemical fogger to kill mold/microbial growth.  He also recommended changing out our filter to a paper one to improve air quality.  The whole job took about 2 hours, with him working alone.  I have a history of asthma, and my husband and I both suffer from allergies.  Now that the lungs of our home are clear, we both feel much happier and healthier.  
Things I knew from researching ahead of time: 
1.) A hole will be cut in your air duct so they can clean it.  They will leave the hole there for future cleaning but repair it with special tape and metal. 

• 2.) Expect residual dust/debris to be blown out after the cleaning.  

Things I did not know, that I learned:
1.) The air compressor is LOUD!  (FYI if you have pets or children) 
2.) The vacuum is quite large, about the size of a large garbage container
3.) More people should get their HVAC systems cleaned
Things I would still like to know:
1.) Why don't the techs wear protective breathing masks for the dust or gloves when manually extracting dirt?
2.) What chemicals are used in the sanitation fog?"