Get matched with top central humidifier installers and replacers in Chestnut-mountain, GA

"It went really well. We had a couple issues subsequent to the installation. There was some noise. They had to replace some parts inside and outside. They installed a carrier system. They were punctual and had good customer service. They have come out after hours once, on a weekend. I am really happy with their service. They did some upgrades and modifications."

"We recently had our HVAC system replaced by CoolRay Heating and Air and were extremely pleased with the entire experience. Mike Ritchey, our sales representative, conducted a thorough evaluation of our existing system and clearly presented several replacement options tailored to our needs. He was knowledgeable, responsive, and worked diligently to provide a competitive and fair price. The installation was led by Rollin Tappin, who, along with his team, demonstrated professionalism and care throughout the process. They completed the work safely, efficiently, and with great attention to detail. The new system is functioning perfectly, and we greatly appreciate the high level of service delivered by both Mike and Rollin. We would confidently recommend CoolRay Heating and Air to anyone in need of HVAC services."

"called several companies on 6/23/2014 , and Moncrief was the first one that could send someone out "as soon as possible in the afternoon". Not an issue since that was the response from every other company.
Technician arrived on time, was very professional and quickly found and fixed the problem.  Unfortunately, I didn't  explicitly tell him to review any repairs with me prior to making them.
I was charged a $95 diagnostic fee and $130 to replace a $15 capacitor.  $225 for 45 minutes of labor and $15 of parts. Overall a good experience, but I would not have agreed to $130 service charge for a capacitor replacement.

Update to Provider response 7/1/2014

***DISCLAIMER***
 To anyone reading this review.  I AM qualified to change a capacitor, the average user should not attempt to make any repair with a capacitor or any other device of this type as it can cause serious injury and death when done incorrectly.

I have no complaints with the technician, he was competent and professional and did a great job.

In response to your pricing explanation, that's great. I understand. We all need to do what we need to do to cover the cost of doing business. I don't feel like anything was not a fair or honest price.  I don't feel like it's out of line with the market cost.  Bottom line, I don't care. Your overhead of doing business to stay in business is not my problem.  I agreed to pay $95 for a diagnostic fee to find out what was wrong with the unit. I would not have agreed to an additional $130 to replace a capacitor had I been asked before the work was done. Once the work was done, I paid the bill and I'm not asking for a refund or anything else for many of the reasons you outline.

 Had I known it was the blower motor capacitor, I would have gladly accepted absorbing the 90 minutes to drive to one of the Industrial Supply stores in Atlanta that I have an account to purchase a new capacitor the next day because I'm cheap like that. The unit had been out for almost 3 days at that point and the other unit was picking up the slack pretty well.

 However, I didn't have to drive anywhere or wait for shipping because I ALREADY HAD THE CAPACITOR. I bought it when I had to replace the capacitor on the outside unit 2 years ago and I wanted one on hand when the inside unit went. I also know it wasn't bad out of the box, because I tested the capacitance and discharge in the store with a Fluke 113 multimeter before I took possession of said box. It was located in a drawer less than 15 feet from your tech. Given the opportunity, that's $34 I didn't need to spend.

 I would have most likely taken the chance on making the repair myself, as replacing the capacitor is not one of the more difficult tasks involved.  Make sure the power is off at the breaker, do that special thing that must be done to make capacitors safe, disconnect the leads, remove old capacitor, put in new capacitor, reconnect leads and so on. 

 While I appreciate the time you spent to write this review and the personal note that I received in the mail, I hope this helps you  understand the reason for my dissatisfaction."

"Jade installed our new construction HVAC system and we are beyond pleased with their service. David was fantastic to work with and went over all aspects of the installation as well as cost and did a great job! We will definitely be recommending Jade to our friends and family."

"Great service and fast response time. Very pleased and will definitely be using Jones Climate Control again in the future."

"Best, most reasonable HVAC company in the area! Very professional and personable. No surprises and quick response."

"Great! Mr. Parham arrived on time and diagnosed the issue immediately (clogged drain line and dirty condenser coil.) He performed the necessary repairs and the air conditioning was blowing cold in short order. I was pleased with price, which was less what I've paid for similar services with big name repair companies. I highly recommend AP Appliance Techs and will use again in the future."

"This is an excellent company to work with. They were able to install our units on the day we needed for a reasonable price. Their installers were professional and punctual. Would recommend."

"Oh my gosh! I cannot say enough about the wonderful service I received from Buck. If you need HVAC repair, you cannot go wrong calling him."

"First of all, he is totally trustworthy.  My husband and I work full time so he did a lot of the work when we were not home. He does so much more than than a regular tile person does.  He made a suggestion to paint the vanity and put new knobs on instead of replacing it.  We painted it Smoky Brown to match the trim and it looks terrific.  Even the small suggestions that he made, such as putting in wood trim where the builder had put in cheap tile made a difference.   The small details took a very plain bathroom from blah to beautiful! You cannot go wrong with Fil.  He shows up when he says he will and he and his team work until the job is done! Next we are going to have him remodel our master bathroom.
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