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"This business cares. My wife and I hired Sustainergy to update the attic insulation and bathroom ventilation in our 1960's home. We were very impressed by the professionalism and energy that Lindsey showed at the initial site visit, as well as the timeliness, optimism, and tidiness of the crew that performed the work. The crew put down floor coverings on our hardwood and throughout their work areas, and did a great job of cleaning up each day. Sustainergy was very responsive to questions and was easy to schedule. Their business practice as an employee-owned cooperative also impressed me. I used to be a remodeling professional - everything Sustainergy did reminded me of best practices for customer service and good business operations. We won't hesitate to hire them for future updates to our home, and I'm pleased to recommend Sustainergy to anyone looking to increase the energy efficiency of their home."

"Absolute EXCELLENCE all around! Air Authority was professional from beginning to end. We shopped several HVAC companies for our new AC/Furnace. We received 5 quotes. Air Authority was the most professional and thorough of all the companies that visited our home for a quote. We worked with Eric and he consistently went above and beyond with helping us to determine the best unit for our home. He has excellent communication skills and was always reliable throughout the entire process. Other companies had recommended much larger units but Eric was able to help us see why we did not need a bigger, more expensive system. The install was on-time, as promised, and went smoothly! The team was extremely professional and courteous. They took time to clean up afterwards and did a fabulous job. It has been about 3 months now and we already see a tremendous drop in our electric bill. The only regret I have is not doing it 5 years ago! I highly recommend Air Authority! You will NOT be disappointed."

"As part of an overall process to improve energy efficiency and reduce our carbon footprint, we had Sustainergy perform an energy audit on our home. All went better than expected, until the inspection uncovered a significant mold problem in our attic. This was independently verified by a trusted home inspector. After obtaining several quotes for remediation and for air-sealing/insulation, we selected Sustainergy to do both. Their price was in line with other quotes, and I already had an appreciation for their work. The schedule was complicated by additional HVAC work being done at the time, part of which was in the same attic. Sustainergy arrived each day as planned and worked very nicely to dovetail with the other work. Remediation was careful and thorough, air-sealing was good, and final insulation was amazingly fast and buried all HVAC ducts as requested. An attic isn't something I would normally describe as "beautiful", but in this case that is exactly how I felt about the end product. Throughout the process, the entire crew were courteous and professional. Flequer and Lindsey answered numerous questions and went out of their way to ensure we were all on the same page and that our needs were being met. In fact, I can honestly say I have never worked with a contractor as responsive and customer-focused as Sustainergy, special credit to Flequer. That kind of customer support is rare and something I truly value. If I had a further need, I would definitely contact Sustainergy again."

"I have to question the integrity of this company. This is the 3rd time we have used Arlinghaus in the past year and I still can not say I am thrilled with them. We used them for an a/c repair last August and they have come to do a furnace checkup and now the a/c check. Two different service techs have looked at our system and their opinions of our system varies 180 degrees. The tech we had today was all doom and gloom. Kept telling me the system was old and in poor condition. The tech that checked our system in the fall told us our system was in good shape. Not sure which tech to believe. Is one of them just trying to make a sale! Is one of them not accurately maintaining our system?? Who knows? Next time we need something I think we need to try a different company. I just don’t feel like the techs are on the up and up."

"My furnace stopped working sometime during the day on Tuesday of this week. I came home from work and found the house 5 degrees cooler than the set point on the thermostat. I called Arronco and the call went to a phone menu -- "press 4 for sales, 5 for service" etc. I selected the number for "service" and left a message stating my furnace wasn't working. As I waited, I tried to figure out the problem, to no avail. I called them again, and I was puzzled why I wasn't being connected to the evening call service, as had happened in the past with previous night time furnace problems. I left another message, and waited. And waited. At 10 pm, after 4 hours of no response, I located a cell # that an employee left during a previous service call.. He called me back 10' later. I told him I was without heat and my house was getting cold. He said it would be triple the normal charges if he came out tonight, and it would take him about 90' to get to my house. Since it was already late, he said he could have someone come out in the am, and he said he would call the office to tell them to call me and make me first on the list for an urgent service call. The next morning (Wednesday), someone did call me from Arronco, and said that a tech could come out between noon and 4 pm. I said I was told I would get my furnace fixed first thing this am. They said sorry, no am appointments. I said I could rearrange my afternoon schedule if they could give me a 2 hour window. They said sorry, noon to 4 is all we have. I asked if I could schedule a service call for Wed. evening after work. They said I'd have to pay extra (after hours) and they couldn't arrange it now, I have to call tonight after 5 pm. So I called at 5:05pm. This time the live operator picks up. I stated I'm without heat, house getting cold. She told me she was paging the on call service tech, and I'd get a call within an hour. 7:15pm Wed nt: still no call, still no heat. I called again stating my house is getting cold, my furnace is out, please, I need help. Operator says she's paging tech again, I should hear back within 30'. 7:45 pm -- still no response from anyone. I'm starting to get a little upset. I call again--operator informs me that she talked to tech on call who felt that situation not urgent, could wait till Thursday, & someone would call me tomorrow am to set something up. I became much more upset at this time, stating "that doesn't work for me. I'm freezing and I want my furnace fixed tonight--it's been out for a day and a half!" She said she'd call the tech again. 8pm tech calls me, says he's on his way. 9pm tech arrives. Tech was nice and had my furnace running by 10pm. He replaced the pressure switch. We talked about the whole ordeal. He said last night the phone answering service did not get activated. Why not? I asked what is the backup plan for situations like that. He wasn't sure. I asked why the lack of urgency to fix my furnace. He said there was a miscommunication and someone thought I wanted a routine preventive maintenance check. I told him that I left multiple messages stating my heat was out, and my house was getting pretty cold. I asked why can't they give me a 2 hr service window, or why can't the day staff schedule an evening appointment. I said I was upset that I kept getting told "someone will call you back shortly" and not hearing anything from anyone. Fix this please! <br />"

"This comp has been taking care of my home since we bought it. We loved Dan the former owner but the company as a whole is amazing. I would recommend them to EVERYONE"

"The inspection went well, and the report was thorough. It was about a month ago and there have been no surprises since. The only thing that could have made the report better would be including the specifications on what would make something pass. For example, rather than saying the outlet was "too close" to the shower, including the minimum distance required. But overall the inspection went well and he did a great job of ensuring my home was good to buy. <br />"

"We were very satisfied with the experience. LEI Home Enhancements installed a good product and we had great customer service along the way."

"<ol> <li>Called and set up a time. Very easy to work with and sent pictures to show what the roof looked like. Discussed realistic expectations of the job.</li> </ol> <br />"

"They are excellent. I have a maintenance plan where they do a check up twice a year and they do a good job checking it out. I would highly recommend them as well."