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Chestatee Heating And Air is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

Mr. Clean Drain Plumbing Inc. is fully staffed with seasoned, reputable Plumbers who are experienced to assist all of your Residential and Commercial needs. We have a full functioning and equipped shop that our Techs dispatch from in marked vehicles with all of the stocked tools they will use to take care of your needs! Our Customer Service is one of a kind- your Plumbing problem will be ours! We will make the process smooth and worry free. We have great references and referrals. We offer a 1 year warranty on all of our labor to guarantee our promise to you , our customers, that you are in good hands with our Team at Mr. Clean Drain Plumbing Inc.

"It was great really friendly staff and they had the whole system installed in just one day. Great prices and I even went with a half ton bigger system. I would recommend Buck and his employees to everyone I know and anyone that needed a heating/a/c system."

"Better than expected. Phil was the only contractor that responded AND came to my house on the same day that I called all the other contractors. He provided me the potential problem for my heat pump issues on the phone that eventually was confirmed during his initial visit and then during disassembly of the old duct system. He was very helpful in providing me additional savings and existing tax credits for the Attic Breeze vent system installed including for the heat pump providing me with the forms. Swift service done on a short time from initial call to complete installation (less than 1 week and completed installation in 7 hours). Great job by the technicians on the installation and housekeeping after the job was completed. Ben A."

"Best looking install I've seen I strongly suggest these folks for installations and service... Thank you for a great job."

"Jeff came out & accessed problem we were having b/c of too damp crawl space. Estimated cost for selling the issue. Was able to dry out & save our under house insulation, replaced few areas that were beyond salvage. Highly recommend this company."

"Alex and his team did a great job. Quote for doing the work was competitive and they worked with me on pricing regarding an underlayment issue that came up during the installment that needed to be corrected to do the job correctly. The floors looked so good after completing, I’m having them do another area in my home. I highly recommended them."

"When I moved into my house, the garage door opener did not work. After manually opening and closing my door for over a year, I heard about American Garage Doors and Openers and made an appointment. To my suprise they came out the same day! Will came out and was extremely polite, professional, and did an amazing job. In my experience with service companies, many give off the impression that they are trying to up-sell or take advantage of the customer if their customer seems uneducated on the problem. That was not so in this case. I know nothing about the internal operation of a garage door opener, however Will did not try to take advantage of my lack of knowledge when he very well could have.
Not only did he get my opener working again, but he oiled my door and tightened all the nuts and bolts to ensure proper operation of all parts. I would highly recommend American Garage Doors and Openers to others and I would ABSOLUTELY use them again!
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"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."