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"Adam, co-owner, arrived dressed in very nice dark slacks and a light blue button-down shirt. I should mention that Adam's arrival was a complete shock to me. I had mixed up the dates and assumed our appointment was the following week. Thankfully, Adam, arrived on the date we had agreed upon. And, though I didn't recall the time at the moment he drove up, I am sure he was punctual. I told Adam that since he was here, yes, let's take a look at the basement so he could give me a price to paint my basement floor. But, according to Adam, I had agreed to hire him on the spot when we talked. He also said he had purchased all the materials and was ready to work. Though I don't recall all the details of our conversation, I can say that Adam would be the first contractor/handyman who gave me a quote without seeing the job first. For example, other people I interviewed, wanted to see the condition the floor, measure it so they would know how much paint to buy, etc. I don't recall Adam giving me a price over the phone, but I decided to take his word for it. I felt bad that he could have scheduled another job in my time slot and since he also had already purchased the materials, I agreed to let him do the work. What I did recall about our conversation was that I explained to him that I wanted the floor painted because plumbers had to break the floor in two areas to get to the pipes underneath and that they re-cemented the floor, pretty clumsily. I wanted to even out these patches and have a clean, painted, nice looking floor. I also asked him to hang a mirror in my dining room. Adam assured me he could handle the job satisfactorily. Since, I hadn't expected him, I had to hurriedly clean off the basement floor. There were bags and bags of linen and dog blankets, etc. Adam did volunteer to move the remaining 4 or 5 boxes of pillows and blankets. Before we entered the basement, he had said that he typically starts a job by cleaning the floor with a shop vac. However, once he saw my basement floor, he said it was pretty clean and asked to use my push broom (it was nearby) to sweep the floor. We chatted a little and then, I remembered, I wanted the sink stand holding the utility sink cleaned of rust and painted black. He said he had some black flat paint and agreed to do it. I got busy doing yard work in the backyard, when I rounded the front, he was sitting in his truck. He exited the truck and I said, something to the effect that I guess he was waiting for the etching solution to dry. He said, it only takes about 10 minutes to dry. He also said the etching solution was environmentally safe, which I liked, and odor-free. Sometime later, I decided to take a look at his progress. He had already painted some of the floor. I realized immediately that he had not cleaned the rust off of the stand for the utility sink, nor painted it black. I asked him about this, thinking he just overlooked it. But, he said the stand was too brittle to be painted. I told him a couple of other people had looked at it and found the stand sound. He said he would check the stand again. Adam's fee is $155 per hour and $99 for every hour thereafter. He estimated that the job would take 2.5 hours. I was impressed that he was finished right about that time, maybe a few minutes more. However, he said he had another appointment and didn't have time to hang the mirror. He added that he thinks the sink stand could be cleaned of rust and painted, rather than be tossed out. We looked at the floor together, and I told him it looked good. It was still wet and shiny. He told me not to walk on it for 48 hours. Yesterday, I walked on it. I was surprised to hear a crunchy sound. The sound comes from stepping on the epoxy flakes Adam added to the floor, per my wishes. I hope the crunchy sound isn't permanent. As far as the floor's appearance, it's just okay. Maybe I was expecting too much. But, I thought the re-cemented areas would have been blended in so that I would have a nice, clean, smooth looking floor. The outlines of the re-cemented areas show through the paint as well as stained areas and areas that were covered in old paint. It just looks like paint was rolled over the existing floor with little or no prep work done. Based on my information, the cement and other areas could have been sanded by hand, or with a hand-held tool called a grinder, to smooth out the rough edges. But, maybe the Clean n Etch could have done the same thing. Adam said it drys in 10 minutes. I happened to come across a bottle of Clean n Etch at Home Depot yesterday and it advises no foot traffic for 2 hours after application and no top coat for 24 hours. I am not accusing Adam of not applying any Clean n Etch, but I wonder how useful it was if the paint was applied on top of it before the solution actually cured. I can only hope that the paint job will last for years, as Adam said it would. Finally, the idea of the epoxy flakes is that they are spread haphazardly, and they were., but maybe too much so. One area has a huge cluster of flakes and nearby areas are sparse, it looks as if a bag of flakes was dumped in one area and remaining flakes spread sparsely."

"The service person was prompt, explained the tests and we had the results within a week."

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"On time service done in timely manner. Very satisfied in work done and clean up."

"We had Rays Cleaning come in to clean our home after some construction due to our home being hit by a car. We can not say enough about the job that was done! This was one thing that truly brought us peace after such a hectic and stressful 5 months out of our home. Ray was very professional, helpful, punctual, and you could tell wanted to help us out and make our moving back process much less stressful. His crews came in two different days and cleaned/washed walls, fans, floors anything that had layers of dust on them from the construction that was done. They not only cleaned the rooms on the main floor, but cleaned the basement as well as the garage. We were so pleased with their work and would highly recommend his company to any one looking for this type of work."

"The servicemen called ahead and arrived on time. They were professional in the initial estimate and cleaning. I was cautioned about walking from the damp rugs onto tile. Mats were placed in all appropriate areas to protect me. My two area rugs were removed and returned as scheduled (by appointment) and laid in place. I am satisfied with their service."

"We had backup from our sump pump that led to a few feet of water in the basement. Our furnace and hot water tank was damaged as result of the flood. Our insurance company recommended several remediation services one of whom was ServPro. Once we called they responded very quickly. The team was very professional, friendly and responsive. They cleared the water; set up fans to dry things out and came back to apply anti-mold treatments to the walls and floors. Highly recommend their services."

"I have some level of disappointment because Acculevel was unable to lift the patio back to its original position. That being said, I think the challenges they encountered would have been encountered by anyone else, and some of the other one-man mudjacking operations who wanted to use buckets or wheelbarrows to carry slurry back to my patio probably would have given up earlier. I chose Acculevel because they use foam instead of slurry (which should last much longer), they had a 300 foot hose solving problems with access to the backyard (I live on a steep slope with retaining walls), and I had more confidence selecting them compared to independent one-man operations who do mudjacking. Their price wasn't the highest bid I received but it wasn't the lowest. I thought it was fair given the foam is a higher quality product. The crew actually arrived an hour early, which actually wasn't ideal but not a big deal (a call would have been nice). They worked hard and I suspect they were there much longer than they had originally envisioned. They did a nice job sealing all cracks when they were done with a high-quality crack filler which most of the mudjacking guys told me they don't do. The good crack filler can be messy and difficult to work with so this was a nice little bonus. Although they couldn't get the patio back to where it was, they worked hard to do the best they could without risking damage to the retaining wall. At least with the foam they use, I have confidence it won't sink anymore."

"Made our driveway facing side of the house much more presentable since we are listing it from out of the country! He sent me pictures and text messages updating me throughout the process which was so helpful when we live in Colorado and own a home in Ohio that we are selling. other vendors have done half the work or no showed and he was finally someone we feel like we can trust with any job! We will for sure use them again!! <br />"

"I've been very pleased with Mr. Zywiec. He is very responsive when I call and is always been able to come out with a day or two. He does great work. The shingles that he reataches stay in place."