Get matched with top fire or smoke damage recovery pros in Cobb-island, MD

"The remediation and technicians were excellent! They explained what they were going to do, covered and taped damaged location including vents, etc. Removal of the damaged areas and replaced with mold resistant drywall. I am very pleased and my health has stabilized some because of their great work."

"My house was destroyed in fire and Mike was on site the night of fire and secured the building the next day. They got whatever was salvageable. Their truck came in the next day with our items, clothes dry cleaned and all! They always called or texted back immediately, their customer service was wonderful. When the house was finished they let me pick out everything and did exactly what I wanted. I even let them do a black splash on their own which I love now. They rewired the house, new doors and everything. They totally increased property value about 75 thousand dollars for our house. They are amazing people who do is all!"

"Great experience from start to finish.the Water Damage America team was responsive, compassionate and great attention to deal. We highly recommend them based on our experience."

"We were restoring a rental property after a tenant move-out and contacted Unbelievable American Restoration Services for air duct cleaning and tobacco odor removal.  This was our first time using this company and we were very impressed.  Their service was very professional, timely, and a great value for the services rendered.  They arrived on time, advised us on what services they were going to perform, and explained the process.  They were very efficient, very knowledgeable, and did an awesome job!  The customer service was great and they do aim to please!  We do value a professional service and have definite plans to use Unbelievable American Restoration Services in the future, and highly recommend them to others seeking home restoration services.
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"It went very well. I was pleased with their service. He was very thorough and explained everything effectively.  They were very good about being neat and following all the proper procedures for removing mold.  We have a statement that further explains they did remove the mold. As long as we follow through with the process, we will not have any mold in the future. Another think I really liked about the service was the initial phone conversation.  He explained, not just their role in the company but the all other aspects of removing the mold. He stated we need to hire other people to address the other areas that are causing the mold.  He also gave a lot of suggestions of the different types of service providers to call to address the water leak."

"Bill was very responsive and did a very thorough assessment of the water damage. He provided a detailed estimate for the work at a fair price. My homebuilder agreed to repair the damage and I didn’t need to hire Flood Crew LLC. I would hire Flood Crew LLC in the future if needed."

"They did a good job.  I have an electric fireplace."

"Wonderful. There are few things worse than going down to your basement and finding muddy water pooled on the floor. We were able to take care of the standing water; however, we had to find the source of the leak. We called MJ Home and they were able to come out the same day, give an assessment, and by that evening we had an estimate. Another representative came out the following day to meet with my husband and discuss the exact plan of attack and the following day they were out there and the job was completed. I would not have asked for better service."

"Tom at DR Restore was great to work with. We had a pipe burst in the unit above causing substantial damage to our condo. He responded immediately and was at our condo that night to work on the mitigation. He explained the process upfront and was with us every step of the way. He has been a valuable resource through the mitigation and repair process and I would highly recommend his services."

"FD folks seemed  good on the front end of this job, doing the demolition, removing damaged materials and placing the drying machinery.  After several days, they monitored the humidity and removed the equipment. However my insurance agent felt that they placed more fans and dehumidifiers than were necessary.  Additionally that those fans and dehumidifiers selected were more powerful than was needed.  
When they removed some wet carpeting and padding, they used a much larger vehicle than was needed for that volume of material.  In other words at every turn they seemed to take options to push up the cost of the job.
As a layperson, I can't know for sure what is the accurate and necessary number and type of machinery, but this is the second time that such issues have come up on a Flood Doctor job.  I then go through a fairly drawn out period of dispute between the insurance agent and FD and I have to try and mediate between them.  
Another issue that came up is that FD technicians moved some ceiling lights in the remediation process, but then misplaced or lost the screws that held those lights in place.  This ended up being a big problem as the screws weren't in stock, had to be special ordered taking 6 weeks.  I had to get an electrician to re-install them, when a handyman had tried and failed.  FD refused to take responsibility both for having lost the screws originally and also for any reimbursement of the associated costs to replace them and reinstall the lights.
At one point in our back and forth on this, they made indirect threats related to debt collectors and associated impact on my credit record.  Despite these remarks, at this point I have made my final payment, but minus a portion of the cost for the ceiling light issue.  I am waiting for them to cash it.

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