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"Great work, provided a good explanation of unit choices, competitive pricing, all installers friendly. Only hitch was thermostat installed in wrong place but no problem coming back out to move it to the agreed spot. Good cleanup."

"Garrett and team were excellent, they provided top professional service at a reasonable price. I am very happy with my new furnace and the whole installation process. Highly recommend!"

"5-Stars for Shawn at Precision Air! We were looking for a dependable and experienced HVAC technician when it came time to replace our furnace and add AC. We discovered Shawn at Precision Air and couldn't be happier with our choice. Shawn was incredibly professional and responsive from the start. He listened to our requirements and explained all of our choices. He also provided us with a detailed and reasonable quotation. Shawn got right to work on the day of the installation and arrived on time. He took great care with his work and made sure everything was done correctly. He also took the time to instruct us on how to use our new system. Even after the installation, Shawn's follow-up was excellent. He contacted us many times to guarantee that everything was working effectively and to finish the final inspection after being paid. For all of your HVAC requirements, we strongly suggest Shawn at Precision Air. He is a real professional who is proud of his work and who we will surely hire again in the future."

"Just had the initial diagnostic visit. I was given terrible news (I'll probably end up getting a new furnace $$$), but the technician Ricky was wonderful. He was extremely polite, professional, and friendly. He did a very thorough inspection and then gave me a very thorough explanation of the problems. This included photos he took on the spot of some internal parts (oil leakage, heavy dust & dirt, stress markings).... at no point did I feel like I couldn't trust what he was telling or showing me. He answered every question I had. He went into the "attic" of my Eichler to check the ductwork (via a 14" hole in the closet ceiling, into space so shallow and tight I have no idea how the ductwork was ever even installed), and came out with photos to show me. The company was easy to work with when I had to change appointments, sent me email and text confirmations of everything, and gave me a day-before reminder of the appointment. I had an 8a- 11a window and received a text at 7:50a letting me know the technician was on his way, with a photo of him included. Perfect, perfect, perfect. The visit was $89 but reduced to $39 because I signed up for the MVP membership: $107 for a year which gets me all kinds of free services plus discounts on everything else. It even includes services on my water heater which they did not install! Additionally, they have some really good guarantees, MVP or not. Before leaving he called the office, explained all he'd found, and handed me the phone to set up an appointment with a "comfort specialist". Ariel (on the phone) was also extremely polite, professional, and friendly. These people are trained right! Or they're hiring very well. So, I will be meeting with someone to discuss repairs vs. replacement options. No repair work has been done yet (although Ricky did do a temporary fix that is allowing me to get some heat), so I can't fully review the company. But thus far I'm 100% pleased. This is probably the best experience I've ever had with any kind of repair technician. I've never used them before and have also never written a review before. The experience was just that good. I'll write another when I've finished with them just to give a full review, but so far perfect!"

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My wife and I did a thorough search in getting the best A/C Contractor in the Sacramento area.  The search included Angie?s List, Better Business Bureau, California State Contractor?s License reviews, personal recommendations from neighbors and friends.  After all our searching we ended up going with Diamond Heating and Air.   We signed the contract with Bob Weatherford who is also the owner of Diamond Heating & Air.

Both my wife and I were especially impressed with Bob?s thoroughness in explaining the type of system we really needed, the SEER rating of the equipment, and the best way of replacing the existing outdated  heating and cooling system, inadequate insulation, and faulty duct installation.   These were all good suggestions in transforming our home into a more energy efficient and comfortable environment.   Also, it was pointed out that some of the existing ducts became loose and disconnected.  Fiberglass insulation was blowing into one of the rooms.  The outdated  ducts were installed many years ago, and were poorly installed, wasting lots of energy, and the duct work was hanging too low below the floor joists.  

Bob suggested that the new duct system be relocated and strapped contiguous to the floor joists which would allow us to walk underneath the house so we could better utilize the space for movement and storage.  Another big task involved the installation of new attic insulation.   This was a big job that required the knowledge that Bob has as being a Licensed Building Contractor.  

Again, the thing I appreciated the most was Bob?s honesty and the effort he made to make things right.  Bob and Elaine worked hard to qualify us for the SMUD low interest rate financing and qualify us for the rebates that SMUD and PG&E were offering.  This helped us tremendously in bringing down the costs of the project.    My wife and I are extremely happy that our home now has an excellent home energy assessment from SMUD and PG&E.  We expect that our annual electric savings will be significant.  We are very happy to recommend Diamond Heating & Air to our family and friends.

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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"I scheduled an air conditioner tune-up with Roy O. Cook and Sonny came out on the scheduled date and time. He did a thorough job of testing the compressor, cleaning the coils and measuring the air flow. I have a 4-ton unit and his meter showed my a/c unit was only performing at about 2.5 tons. After cleaning the coils and making adjustments, he was able to increase the efficiency to 3.7 tons. This is a significant improvement which equates to my a/c unit performing better when the hot weather eventually kicks in. Roseville Electric currently has a program that provides a $75 rebate towards a comprehensive tune-up. Sonny did an outstanding job and I'll definitely hire them again."

"Called Laura late Friday night and left a voicemail. She returned my called first thing next day and had the low refrigerant problem fixed by 9:30 AM. She's great. Call her."

"Excellent! Dawn was so helpful and scheduled my visit for the very next day! The tech diagnosed the problem and fixed it. What an awesome company! When I remodel and put in enteral air and heat this will be the company I use. So very happy with Comfort Solutions!"

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All aspects of the service were very good, prompt, professional and polite. But the price was significantly higher than I would have expected or I have paid in the past for plumbing services. The overall cost came out to over $150/hr even with a discount. The cost for installing the disposal alone was more than double what it would have cost if I had gotten it through Lowes (where I bought the disposal.

If you don't mind paying up (way up) for high quality, then use Benjamin Franklin. Otherwise find a more reasonably priced plumber with good references.

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