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"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

"Aire Systems of Campbell and Saratoga truly sets the standard for exceptional service in the HVAC industry. Alton, the owner, went above and beyond to ensure I understood every aspect of the process, from selecting the right system for my small home to navigating available rebate programs. His expertise and dedication to customer satisfaction stood out as he guided me through the rebates step by step, emphasizing how beneficial they are despite the effort required. What really impressed me was Alton’s commitment to follow through—he’s not just selling systems, he’s supporting his customers well beyond installation. Daniel, the team lead installer, was equally remarkable. Always punctual and professional, he demonstrated a level of care that extended beyond the job itself. He kept me informed daily, explaining what was being done, what to expect next, and how long it would take. Knowing I had to leave for work, Daniel kindly spent time with my dogs, making sure they felt at ease while he worked. It’s rare to find a company that combines technical expertise with such personal care. Aire Systems, with Alton and Daniel at the helm, earns my highest recommendation!"

"Of the five businesses I contacted for estimates, I thought the Bonney installer gave me the most honest up-front estimate (although it was also the highest estimate). Some of the businesses would only give me over-the-phone low-ball estimates that were obviously just for the water heater itself, neglecting to mention the extra components that would be needed such as valves, strappings, expansion tank, and an electrical disconnect box, all required for the City permit. And only a couple of businesses, even one who came to the house, bothered to mention the required City permit. The Bonney installer showed up on time with all the required equipment. He removed the old tank and components, prepped the area for the new components, and completed the installation in about five hours. He also cleaned the area thoroughly when he was finished. Overall, I'm very satisfied with the results. It passed the City inspection. And I also think I got a better quality water heater brand which isn't available online or at discount big-box stores."

"These guys are AMAZING! They replaced a furnace and overall I was VERY
IMPRESSED. Their prices were great, their service was 10/10 and overall
very professional and trustworthy. I rarely review, but I feel good
about recommending them because I know you will be in great hands.
"

"Juan and his team were top tier professional. From the initial consultation to the hvac installation, they handled everything with care. Juan was so thorough answering my questions, the install was done in time, and everything was to spec. When I contacted him with an issue after install, him and his business partner came to take care of things immediately. I wouldn’t hesitate to recommend them in a heartbeat. So grateful for the work they did with removing our furnace and installing a split unit heat pump. Thank you Juan!"

"AirStars Corp was absolutely amazing! They were very professional and really knew what they were doing. They changed the insulation and fixed the pipes, which had been connected wrong before and were starting to leak. Any other company would probably have told me to replace the whole system, but AirStars took the time to do things right. You can tell they care about quality and their customers. I’m so impressed with their work, highly recommend them!"

"ABC Heating & Cooling does it again!...We spent the 1st summer in our newly renovated home miserable fron the great! So we decided before summer of 2020 rolls around we'd have seen air conditioning unit installed. Well it was a no brainer for us to reach out to ABC once again, since they had done such a great drop undertaking a heater in our rental property. Once again they came through and delivered great, professional service! They were on time, respectful of our home and patient while explaining how to use the unit. Big THANKS to Joaquin, Antonio and Ben for the great installation! Can't leave Jeff C. out for his salesmanship, expedited efficiency and competitive pricing to get the job done!! Look no further than ABC for all of your Heating and Cooling needs!!"

"This is a family owned small business. They are friendly, professional, punctual, and really know their stuff. All at a very fair price. My AC had been getting worse every year until last year. HVAC Utor came out and fixed it. It ran better than ever before. This year it was just blowing air so I called again. Same great service as last year. Rachel kept me informed so I knew when they would be here. The problem turned out to be the new thermostat I had installed a couple of months ago. Diego had it figured out and fixed in 15 minutes. I can't say enough good about this company and the people who run it. They're the best!"

"Great and professional service, reliable. He found bottles from the time they built the house (1994). Also a hole in the vent, he crawled and fixed it!"

"The technicians that came to install our HVAC system were super friendly and accommodating to my many requests about locations of the furnace, vent pipes, the condenser wiring, piping, and the condenser itself. When I asked for a 90 degree boot feeding two registers so the piping could stay high, a technician made a run to a store and found them. I want to give a shout out to Danny Aguilar who installed the furnace with Edgar and Victor. Grant Duran with Jose and Richard did an amazing job installing the vent pipes. Finally Adolph Garcia with Gabriel and later several other technicians I previously mentioned all worked to install the AC system (condenser and its plumbing + electrical). They worked late into the day to complete the job. I was very demanding in where I wanted things installed and requested changes on a regular basis but in all cases I was accommodated."