Get matched with top faucets, fixtures and pipes repair or replacers in Concord, MA

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"Yes, Neander did a great job replacing the elderly, unworkable garbage disposal and replacing the also-ancient water filter. He was hard-working, efficient, courteous, and patient. I would be happy to hire him again."

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"Customer service was very good. The did the based on the date that was mutually agreed, done on time, and everything was clean. Excellent job."

"Prompt and professional. Very east to work with."

"I needed 2 backflow preventers replaced , a water heater repaired and a to0ilet repaired. I had a quote from a very famous local plumbing/heating company for $4000! I called Doug for a second opinion and he came in at HALF the price!! and that was AFTER I showed him the first quote! He didn't seem surprised at all about the first quote. Not only was he half the price but he pointed out that my 6 year warranty on my water heater had 6 months left and said I could get a new one thru that warranty for $100!!! He took care of going thru the company getting me the new heater. He completed the job in a few hours. I will NEVER call another plumber again! My recommendation is to run, not walk, to get Doug for your needs. On top of that he is so very nice. I would give 10 stars if I could."

"Very reasonable, great communication, hardworking. We will definitely hire them again!"

"The work was done correctly and promptly, but quite expensive. On the plus side, he presented all the options and didn't really try to upsell. Just the facts."

"Excellent. I called Ferris Plumbing on a Thursday afternoon and left a message. Matt returned my call the next morning. After I explained the problem, Matt said he would try to get to me that day (Friday), but he may not be able to. Meanwhile, he suggested not using that toilet. He called later that day and said he couldn't make it, but would be able to on Monday. He called me on Monday morning to confirm that he would be coming and gave me a estimated time of arrival. Matt wasn't able to come himself, but two of his plumbers arrived mid-morning. I explain all of this because Matt's communication was OUTSTANDING. I always knew the status and I knew he would be arriving as soon as he could. His two plumbers were also excellent and efficient. They replaced the toilet flange and gasket, and remounted the toilet without needing to disturb the downstairs ceiling. I should mention that the toilet is the original installation of 48 years ago. The original gasket was completely disintegrated to the point that only few small fragments of it were left. They were also very careful to protect the carpet just outside the bathroom by placing a drop cloth to protect it. Their service and work was EXCELLENT. We are considering remodeling that bathroom and Ferris Plumbing will certainly be our first choice to do the work. I highly recommend (Matt) Ferris Plumbing."

"They were great to work and explained everything well. "