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"Bobby from Horne was professional and punctual. He showed us pictures of the old furnace and explained what we would need to repair or replace. We did not feel at all pressured to go for the most expensive unit. During installation, air got into the gas pipes and we had no hot water to fireplace. Horne responded and had techs out immediately to solve the problem. We have signed maintenance contract with them also. I have an acquaintance who is in the building trades and he also recommended them and spoke of them as one of the best HVAC folks in town. A+"

"I was very pleased with the timely arrival for instalation. The workers were efficient and careful to not tear the plastic floor covering. Landon, Devon,Chris and Drew were friendly and respectful and patient to answer all my questions. Devon helped ne set up my phone to the temperature controls. I was very pleased how quickly and smoothly they installed my air and furnace. They also used shoe coverings when entering my house. Would use again!!"

"We called another heating/cooling company for a promotional tuneup of our cooling/heating systems. We have furnace/air for our downstairs and a heat pump for our upstairs. They did some routine work and found a major problem with our heat pump system, wanted an arm and a leg to fix it. I called our home-owners warranty company who works with American Air Heating and Cooling. For the price of our deductible, American fixed it, timely and efficiently. Chris Jones did all of the work and I would recommend American and Mr. Jones for any heating/cooling challenges that you might have. A very clean neat job. He wore footies over his shoes when he came inside and removed all of the used parts. Some of the work that the competitor recommended was not necessary. I would guess that the competitor has to pay for their tv ? promotional advertising somehow. The work was done in Nov. 2013 and has been working fine since then."

With, AJUnique Handyman Services we get your home repairs done right, on time, and at a price that won't break the bank. Call us for a free estimate on any project, big or small - your local, reliable handyman service with a commitment to, A Unique quality!" job you need done we are here to help quality an unique service and great price, With over 12 years of experience and One on One customer service bringing you along the process of your work , give us a call today. All of our work comes with a 30 day warranty.\n\n

"They found a problem with the furnace which could have been dangerous and we're punctual in replacing the furnace even if they had to delay some other appointments somewhat."

"Very pleased with Rick McCoy and his crew that installed my system. Very professional and a lot of attention to detail regarding the installation."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"They were great. The salesman was knowledgeable and professional. The installers were just excellent craftsman. They were very good at their job. They were professionals and made sure everything was perfect. It took them 2 days to complete."

"We called him, he answered when we called and was at my house the same day. Fixed the problem.  He advised us that soon we would need  a replacement unit but that he did not mind fixing the unit but we needed to keep that in the back of our minds for the future, Never did he once try to force the issue of a new unit. This was the 3rd time we have had him out and will always contact Garrett. Its nice to have someone come out that you can trust and feel like his prices are fair."

"The energy audit person left the company shortly after, so it took me several calls to figure out what had happened and to get the insulation installation scheduled. Once there, the 2 guys who actually put in the insulation were very professional and did a good job.
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