Get matched with top chimney or fireplace pros in Crystal Lake, IL

"Superior Chimney responded to my call quickly. They arrived on-time, were professional, and clean. They thoroughly explained everything about my fireplace and chimney w/ pictures. They provided a very detailed, menu style quote, and their prices are competitive. I am very happy w/ their work and would recommend them to anyone."

"Bryan was prompt. I told him that we had never had our Chimney swept in the 20 years we lived here. He examined our chimney and took a photo -- he showed me that the chimney was very clean -- no cleaning was necessary !! I appreciated that ! We have already hired Pratt to rebuild our chimney cap next spring."

"One crew went on top of the chimney to inspect the fireplace while the second crew swept inside the fireplace pit (?). They found some cracks in the chimney, which they suggested to repair before using the fireplace for the potential fire hazard. They were courteous and professional. They gave us an estimate for the repair and would have cost 2k or more. Ultimately, we decided to wait on using our fireplace and get more estimates in the future."

"We were very impressed with Erik and Chimney Crafters. He did an excellent job and we would highly recommend Chimney Crafters for first class work at a great price. Our family room fireplace has never looked better. Most important Erik was very professional, respectful while at our home and performed quality work."

"Very well. The guys showed up on time and did a great job."

"Scheduled the chimney cleaning the same week. Affordable, fast and easy to work with. Thanks!"

"I had received an Angie's list deal for air duct cleaning from this company. Technician was pleasant but did not speak English so any of our questions about the procedure were not able to be answered. He set up the system which included a large containment unit that was attached to the furnace. The technician took his time and appeared to know his job and the whole procedure took 4 /12 hours. Unfortunately, something happened in the basement, not sure what, but the entire basement was enveloped in a cloud of dust. Every surface is coated with a fine layer of black dust. We will have to wash or wipe down EVERYTHING. All the furniture will have to be cleaned. For this I'm giving a lower review grade."

"Install was easy. Up front cost was pretty low with Angie's List coupon. Monthly price is a little high compared to competing companies. Response time with alarms is excellent. I was advised to use glass break alarms within 10 ft of my first floor windows, which we installed correctly. I asked prior to installation if having one in the kitchen would cause false alarms due to dishes clanging, etc. I was told the glass break alarms are configured to a precise frequency that alarms with breaking glass. So, not a "no", but not really an answer. Well, every time we cook dinner, wash dishes or empty the dish washer, the kitchen glass break alarm gives a warning which would sound the alarm if it was set. This has caused us a number of false alarms while we've been away due to shifting bowls or plates in our drying rack. For the first several we've had to pay our police department $120 to check the house, and I was only notified after the first alarm that there was a cheaper option for a security company to drive by to check for a break in."

"Showed up early and intended to wait until appointment time until I asked them to come in early. They wanted to make sure I was ready and they weren't interfering with anything I was doing. They were very professional and very thorough. Had a problem where bathroom fan wouldn't turn on after being cleaned and the crew worked on it until it was working. They cleaned up quite well and their estimate of the time it would take was spot on. I would definitely hire them again and recommend them to others."

"Good experience. John, the owner, arrived on time. I told him the chimneys hadn't been cleaned in at least five years. One fireplace is gas, the other is wood-burning (mostly three-hour logs). He used protective tarps in the areas around the fireplaces. The gas-burning fireplace cleaning went quickly and wasn't too dirty. The wood-burning fireplace/chimney took longer. John said it was pretty dirty. He used a good vac to suck out the dirt and soot. After the cleaning, he did visual inspections and took digital photos with his smartphone. Then, he used his ladder to go up on the roof and inspect both chimneys. He also too photos. Then, he came back in, gave me an itemized bill. I gave him a check for payment. Each chimney cleaning was $99 plus tax. He showed me the digital photos on his iPad and discussed what additional services/repairs should be done to maintain the chimneys and the associated costs. He later emailed me the report and estimate. I rarely use the wood-burning fireplace. That one needs the most repair work. He recommended using only three-hour logs in that fireplace and keeping the fires small and in the back of the fireplace. He said to get a smaller fireplace grate.
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