J. Blanton Plumbing
J. Blanton Plumbing
At J Blanton Plumbing, we specialize in a wide range of services including emergency plumbing, trenchless sewer repair, pipe bursting, trenchless pipe lining, sewer replacement, and more. With over 30 years of plumbing experience, we proudly serve the greater Chicagoland area, offering top-notch plumbing services. Our team of licensed plumbers is dedicated to providing the best solutions for all your plumbing needs. Our corporate headquarters are located in Northbrook, with additional offices serving various communities. We have locations in Algonquin, Arlington Heights, Elgin, Evanston, Hinsdale, McHenry, Naperville, and the Ravenswood neighborhood in Chicago.
"Refiguring of Water line work for the tankless water heater was supposed to be performed with water shut off valve. Work was agreed to have started on Wednesday August 20th, 2025 exactly at 9am. My contractor and I made it really clear that our building, lake point tower, has given us 2 hour shutoff notice to the building residents and the work has to be started at 9 am sharp for the water shutoff process to start. We waited with the team of building engineer, maintenance and our contractor but the plumber did not show up , when called he said he was still on on his way at 9:40 am. They knew that time was of the essence. I called J Blanton office very upset they apologized and said to reschedule for next week and they will be very careful and prompt. We scheduled for the second time for work to start on Tuesday August 26th, 2025 at 9am sharp. The building engineer and maintenance notified the residents 48 hours in advance for the second time for the work to be performed on Tuesday August 26th, 2025 at 9am sharp. We made it very clear to J Blanton that this is a high rise building and shutoff time is dedicated to this job exactly at 9am and they have to be prompt and present on time. J Blanton promised they will appear on time and we should not have any problems. Well, again same thing happened. After their office emailed us today on August 26th at 7:59am that they have dispatched a plumber and he is on his way, plumber called at 8 am and said he will not be able to make it at 9am. We were very upset and furious to hear this response. This was the second time they left us hanging. Complete utter disregard for time and responsibility. They showed no responsibility, professionalism and no commitment to the word they had given us for such an important matter. For each water shutoff schedule building is charging homeowners $500. We lost two weeks of work and JB Plumbing shown no care or concern for the importance of scheduling this very time sensitive work and all the details that went into to arrange the water shutoff."
Sumera M on August 2025
At J Blanton Plumbing, we specialize in a wide range of services including emergency plumbing, trenchless sewer repair, pipe bursting, trenchless pipe lining, sewer replacement, and more. With over 30 years of plumbing experience, we proudly serve the greater Chicagoland area, offering top-notch plumbing services. Our team of licensed plumbers is dedicated to providing the best solutions for all your plumbing needs. Our corporate headquarters are located in Northbrook, with additional offices serving various communities. We have locations in Algonquin, Arlington Heights, Elgin, Evanston, Hinsdale, McHenry, Naperville, and the Ravenswood neighborhood in Chicago.
"Refiguring of Water line work for the tankless water heater was supposed to be performed with water shut off valve. Work was agreed to have started on Wednesday August 20th, 2025 exactly at 9am. My contractor and I made it really clear that our building, lake point tower, has given us 2 hour shutoff notice to the building residents and the work has to be started at 9 am sharp for the water shutoff process to start. We waited with the team of building engineer, maintenance and our contractor but the plumber did not show up , when called he said he was still on on his way at 9:40 am. They knew that time was of the essence. I called J Blanton office very upset they apologized and said to reschedule for next week and they will be very careful and prompt. We scheduled for the second time for work to start on Tuesday August 26th, 2025 at 9am sharp. The building engineer and maintenance notified the residents 48 hours in advance for the second time for the work to be performed on Tuesday August 26th, 2025 at 9am sharp. We made it very clear to J Blanton that this is a high rise building and shutoff time is dedicated to this job exactly at 9am and they have to be prompt and present on time. J Blanton promised they will appear on time and we should not have any problems. Well, again same thing happened. After their office emailed us today on August 26th at 7:59am that they have dispatched a plumber and he is on his way, plumber called at 8 am and said he will not be able to make it at 9am. We were very upset and furious to hear this response. This was the second time they left us hanging. Complete utter disregard for time and responsibility. They showed no responsibility, professionalism and no commitment to the word they had given us for such an important matter. For each water shutoff schedule building is charging homeowners $500. We lost two weeks of work and JB Plumbing shown no care or concern for the importance of scheduling this very time sensitive work and all the details that went into to arrange the water shutoff."
Sumera M on August 2025
