Get matched with top heat pump installers and replacers in Cynthiana, KY

"David Borne was great when he came out for the estimate. He was much more thorough with the process than the previous estimate I received. He also went above and beyond to answer all of my questions via text while he was no longer on the clock. The installers Quang and Thi were great as well. Quang explained the process as they installed and helped me set up the inside thermostat. Overall a great experience."

"Hands down the best HVAC company I have ever worked with! They really care about the needs of their clients. I will not use any one else."

Respectful. Reliable. Service Reimagined.\nWe are the leading plumbing contractor in Kentucky. Our licensed plumbers serve residential and commercial clients in Louisville and Lexington. Our construction department is among the largest in the state.\n\nWe give each customer and project, regardless of size and cost, the same quality plumbing services while working within the customer's budget. We stand behind our workmanship long after the project is complete. \nOur people are what make the difference. Here's what you can expect from your Dauenhauer service technician:\n\nHighly skilled and trained to solve any problem\nHas passed extensive background checks and regular drug testing\nIdentifiable and proud to represent Dauenhauer\nProfessional and neatly uniformed\nDrives a Dauenhauer service vehicle equipped with a multitude of parts and tools\nWears shoe covers inside your home out of respect

"The project was handled efficiently, and the actual installation was less than one day. A 3 ton AC replaced the old 2.5 and so far has provided good and responsive cooling during our spring with several 90+ days."

Locally owned & operated. Packing & unpacking, Moving, Furniture Moving, Junk Removal.

"Installed new unit in new home! Did an excellent job."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

We are dedicated to providing our clients with the very best in installation, service, and repair for your heating and cooling needs. Our company is built on honesty and integrity. We specialize in central heating and cooling systems, geothermal, mini splits and other heating and cooling systems. We take pride in the quality of our work and our commitment to outstanding results. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

"They were on time and finished in one day. The installers did an extremely professional job. Despite negative reviews, my system is very quiet, works as needed. I/we are most pleased with our purchase. After being in the construction business for over thirty years, my own HVAC people couldn't compete with the pricing we received after the tax credit and that includes figuring the tax credit for the others also. Plus we were able to get a bigger,better unit. I would recommend them to anyone. Roman and Phil did a great job. Kudos guys. Many thanks."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."