Get matched with top swamp cooler service or repairers in Damascus, MD

"Everyone from Presidential has been friendly and helpful -- great customer service! Glenn came to our home to discuss options to replace our furnace (fuel oil) and AC systems with a heat pump. He immediately understood that we were looking for a heat pump eligible for the new tax credits (unlike another company, who only provided estimates on what they had in stock). He prepared the estimates for 3 different models on site, and he noted that the heat pump eligible for the tax credit would cost about the same as an older model (unlike what the first company told us). We were able to schedule installation quickly, and then the adventures began. Harvey and Andre were here for 12+ hours...because a wire was either never connected at the factory or came loose during shipping. We also had to replace a defective line from our house to the unit. While it was a complicated install (not the fault of Presidential), we rec'd great service from hardworking staff members. Highly recommend!"

"Outstanding service. Edmond was very honest and completed the job flawlessly. I picked Hocomo to replace the whole unit with a new one."

"The plumber was berybeasybto deal with and very experienced. He did a great job."

"We returned from vacation on a Saturday night to find out that our A/C system had died on us while we were gone. I put in a quote request with JDL and someone contacted me within about 30 seconds of my request. A tech was able to come out on Sunday to assess the situation. Ire was extremely courteous and professional, explaining everything along the way. One minor problem was that we needed a new motor (which died while Ire was here) and they had to order the part, which he said they would do first thing Monday morning. While they did, it was going to be another day before it arrived. I asked if there was something that could done, but unfortunately they needed to wait for the part to arrive. A bit later, Ire called me back to say that they were going to drive way out of the way to pick up the part and get someone to our house later that day, avoiding both a large overnight shipping fee and another brutally hot night in our house. Isak showed up and was courteous and professional as well. He explained the work and explained that our system was working, however inefficiently. He explained how we could fix the issue, and laid out the costs for us. We had to decline as it was out of our budget, which Isak completely understood. I'm not sure about other reviews, but at no time did I feel pressured into buying a product or doing something unneeded. I really appreciate the work they did, their customer service approach, and their overall knowledge and professionalism. We are likely to hire them back based on this service."

"Professional and efficient. Chris did an A/C repair on a part under warranty from another company. He quickly coordinated getting the new part through the warranty and completed the repair quickly. Will recommend to others."

"The customer service was outstanding, they responded extremely quickly and got the job done immediately. Also the price seemed very fair for the work and billing was very simple and secure The only tiny negative was the quote I received to perform a little manual work seemed very high. I would definitely recommend this company. This was their first work for me and I've now hired them to come back every three weeks."

"Wonderful experience. They were willing to give us discounts and they were not going for the highest unit possible and they could. They went with what fit our needs and budget. They have a wonderful staff. Everything was good overall."