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"Had great communication with Brian. He showed up and did the job. He also had a very competitive price. He was very professional and courteous. "

"Over 7 weeks AND 13 visits, we were intermittently subjected to gas leaks, water leaks, no hot water or heat and error codes on our tankless water heater. They took advantage of the fact that my 2 teenagers and I had no hot water and no heat and continuously up-charged us. During that time, they charged an extra $1900 over the original estimate of $4000. All of the issues were because they failed to recognize that my existing venting didn’t match the new unit (even though they added to the venting) and because they didn’t provide drain piping to manufacture recommendations. They offered me money back and then rescinded the offer as the problems they should have caught just continued. I ended up “chatting” with the manufacturer and showing them screenshots to prove the venting was wrong. They offered a cleaning crew after I complained and already cleaned up the mess they ground into the carpet. When I asked to speak to the owner/DORA license holder, Levi Torres, I was told Levi “doesn’t take phone calls”. Clearly, he only takes your money and wastes your time."

"Jason Dodge did a great job. Not only did he snake the drain in no time at all but he noticed the hot and cold water were reversed on my sink faucet and in 3 minutes he corrected it no charge! He couldn't have been nicer. I was only charged $100. for the whole thing. they have definitely become my go-to plumber!"

"Wonderful! A quick and accurate diagnosis followed up by replacment of malfunctioning solenoids. Walter was great!"

"So I've just sold my home in Lakewood and the Technicians at Time have come to repair a furnace motor and correct an code violation in my electrical panel that the city missed when I stalled 4 years ago. Their service has always been excellent. Madison returns messages first thing in the morning. The electrician Kevin Wendt explained the code violations clearly and corrected in 2 hours. I forgot the young man who repaired my furnace but he found the last motor in town for my model, potentially saving me having to spend thousands more. Home repair is never a pleasant experience but 3 times over the last decade, this business has given me peace of mind and fixed all issues quickly and professionally. Richard Gainer"

"Mario, the technician, seemed very nice and knowledgeable The $49 quoted trip charge turned into a $220 diagnostic charge not including any service. He wasn’t sure why water was appearing on the floor, but felt it may be due to some clogging of a PVC drain tube. He said it was not possible to simply clean it out, but it should be replaced at a cost of another $250 (for a pipe?). We declined. We subsequently had another repairman come in who said there is no problem cleaning the tube and did so. The material clogging the pipe is shown in the photo."

"The services, from the sales rep Frank, (who cussed in front of my 3 year old, failed to respond to messages and walked off the job), to the unresponsive management and unreturned phone calls after an incomplete job leaves us without thousands of dollars and a horrible looking lawn. They did not finish the job nor offer to remediate, only stating we were “confrontational” after asking what they would do to fix the problems. Even if that was true (which it is not), the job we paid for is still not completed, confrontations or not, and that is what we paid for. New sod, not their opinions on how we handles our unhappiness with their lack of professionalism. They left an unfinished job with 100% of our money up front. They even broke our fence! Take it from us, do not do business with anyone who asks for all up front if the job isn’t complete. Sod was left out in sun on a pallet in 100 degree heat for 5+ hours dying before it was started to be installed, the ground was not properly prepped, and weeds and grass are now growing from underneath the new sod laid. They laid the sod in the wrong places. They left a mess, were unprofessional, disrespectful, and sadly did not operate in a Christian manner. We are having another local landscaper have to fix the problems, and they are shocked at the way our lawn was left by this company. Save your money and do business elsewhere. I guess turf masters does not care to help their customers. BBB will hear from us, as will Secretary of State and beyond. We are just shocked this is the way they operate."