Get matched with top doors installers or repairers in Desoto, TX

"We recently entrusted The Window Source with the installation of 12 windows, and from start to finish, their service was nothing short of outstanding. Chris, the owner, impressed us with his professionalism and attention to detail during the initial estimate, setting a high standard that was consistently met throughout the entire process. Scheduling was a breeze, and they accommodated our timetable for installation without any hassle. Hugo and his crew did an excellent job with the installation, demonstrating expertise and efficiency. Even after the windows were installed, they went above and beyond by returning to paint newly installed trim, ensuring a seamless finish. But what truly stood out was the follow-up from Chris’s wife, Becca, who took the time to check in and ensure everything was up to our standards. This personalized touch added an extra layer of care to an already exceptional experience. The quality of the windows exceeded our expectations, and the craftsmanship was evident in every detail. As we prepare for the next phase of our project, we have complete confidence in The Window Source and wholeheartedly recommend them to anyone in need of top-notch service and superior windows."

"My garage door Spring that helps the door roll up broke. I had no idea until I went to open the door...It would not open manually either. I called Neighborhood Garage Door and they were at my house in 45 minutes. I chose to spend a little more to have a second spring and new rollers installed. Jeff Dumm was the Tech and he was very professional, fast and efficient. He took the time to explain to me how the door works and what was good and what could be better. As a Realtor, I will be recommending these guys to anyone stuck or in need of garage door repair. Thank you, thank you, thank you Neighborhood Garage Door Service and Jeff Dumm!"

"Needed our door replaced quickly and Caleb accommodated our schedule...knowledgeable, fairly-priced, clean, accurate work....we will use Legacy in the future for sure...."

"It went exceedingly well. Adi was outstanding in his professionalism and service. He arrived on time, diagnosed correctly why the lock was not working on the exterior double door and fixed the issues superbly in his estimated time. I was leaning in favor of putting in a commercial grade lock. He advised me against spending the money since it was unnecessary. Total charge was $259. I was 150% satisfied with his overall service. I will hire him again and recommend him strongly to Angies List members and other."

"Quick response, very punctual, installation was exceptional"

"I'm so satisfied with the service, I received from Swift Garage Door Repair today! With any service call, there's always hope that the service person will be truthful and honest with explaining what may need to be done to fix the problem. They arrived to my home promptly, did some troubleshooting, and provided me with step by step instructions to fix the garage myself. They were very truthful and helpful!!"

"The remodel went really well. We gutted two bathrooms and replaced everything. JPR Remodeling workers worked very hard to make our bathrooms beautiful. They were punctual, professional, fast and very accommodating. The workmanship and attention to detail is top notch. Their estimate was reasonable and the final invoice was very close to the quote. Our home is 36 years and as they walked through our home, they encountered several areas that needed repairs and they brought to our attention. When we asked for additional items to be replaced/repaired, they were able to do the work without delaying the remodeling process. This was our first remodeling experience and we could not have asked for a better contractor. We will work with JPR Remodeling on our future remodeling projects and will continue to recommend them to everyone we know."

"Some minor communication hic-ups aside, the install went well."

"I am very happy with the experience and the result. I had four walls with old ugly siding and bunch of saggy looking soffits and crudy gutters. The building siding was glorified cardboad over worse cardboard. Now I have OSB topped with 3/4” insulation foam topped with vinyl siding. All soffit area and all exposed wood (around doors, windows, etc.) is covered with aluminum matching the siding. All new gutters with screw clips instead of the crudy spikes the buider used. And I have new doors (I bought the doors but Jessie and crew installed them). The exterior of the house is much better than new and will last longer than the original. It is a bit of pain having construction going on at your home. But Jessie and his guys were pleasant to have around. (I mean, I am glad they are done but if you have to have guys working at the house they were the best.) I was also impressed and pleased that Jessie was always here working himself. It is fine that other business owners come do the estimating and check pickups and leave the rest to the crew but I liked that Jessie was here working. Highly recommended."

"First thing to say, I really liked JC Hill, the contractor. He's just a laid back kind of guy with a good sense of humor and bad knees. Easy to talk to and understood what I wanted done. That's why I hired him.

Secondly, for the most part I like the finished product a lot. They were very fast. The remodel only took about 3 weeks total once they got started, which was way faster than I imagined it would take.

Now, the problems. Some things were done badly. The people he had working for him, while very nice, didn't know how to work with wood. Any wood they finished or refinished was badly done. I had them touch up some interior doors and they look worse now than they did before.  I also had them replace the bifold doors leading into the laundry area and they installed doors that were and look cheap.  In the course of the remodel new baseboards had to be installed. I didn't realize until after they were all installed that the new ones aren't even wood. They're some kind of pressboard. The day after they left I was hanging a key caddy on the wall and it fell and put a hole in the baseboard. I thought what? and then picked up the piece that fell out and it was just like cardboard. I was stunned. The light fixture in the kitchen was hung at least 6 to 12 inches too high. It looks ridiculous. Several pieces of the backsplash tile on the stove side of the kitchen are cracked. Why would they install cracked tile? The backsplash tile on the sink side of the kitchen looks like a child installed it. Some tiles stick out and some are sunk in. No smoothness to the surface at all. When I pointed it out to the sub, he said he'd fix it and the result was even worse. The ceiling in the back hall and the laundry area, while painted, looks terrible. Again, I think a child could have done a better job and they put the old dirty a/c vent back up without even painting it. I had to go around and do a lot of the touch up painting myself, which I didn't mind so much but sheesh.

I called JC and he came out and looked at the problems. He just shook his head when he saw the backsplash area but said it couldn't be fixed. The tiles are all set. (I don't believe it can't be fixed. It would just be a major, expensive fix and he doesn't want to do it.) He said he'd fix the staining and varnishing of the doors, replace the baseboards with wood and have the light fixture lowered. He said he'd have another of his contractors call me and the work shouldn't take more than a day. Time went by and no call. I called JC again and he told me the guy had been really busy on another job but that he was finishing up and would call me. Time went by and again no call. So I called JC again and again he came up with some excuse but for sure now the guy would call and come out. More time went by. We're talking not days here, but weeks. This is now at least 4 weeks out from when he was here and said he'd have it fixed. I called him a 4th time and this time his connection was so bad I couldn't understand him. I gave up. I told him I wouldn't call again. So, now I'm stuck with living with an expensive remodel that looks bad and needs fixing or hiring someone else to fix things I already paid JC for.

If you hire him, do NOT give him his final payment until at least a week or two after the final work is done. This will give you time to really look things over and make sure they were done correctly and to your satisfaction. Afterall, you're paying for it.

All the above ratings would have been all A's and B's if he had just had things done correctly or fixed the problems.

UPDATE 9/17/14:

About two weeks after I made this post, JC called me and told me he had been out of the country but he was back now and he had a subcontractor free who could come and help fix things. The guy and his assistant came (nice guys btw) and worked for about two weeks on fixing things. They lowered the light in the kitchen to the proper height, they replaced the baseboards with actual wooden ones, they did their best fixing the backsplash problem. (It's very difficult to replace individual tiles in a backsplash but they did really a pretty good job). The doors leading from the kitchen to the garage and from the kitchen to a bedroom were also replaced (at my expense) as well as the bifold door in front of the laundry area.

I would rate the fact that after all this time someone did come and try to fix things as an "A" rating. However, all the above problems did happen and people should be aware of them and because of them I'm leaving the above ratings as I first had them.

Two more things to say: First everyone who worked for this company that I had any contact with were really nice people. Easy to talk to and easy to have in your home. Secondly, read your contract. If there is something you don't understand or seems like a gray area, talk it out with JC and have the contract written in a way that you both understand exactly what each point means. He was very good to me on that and I'm glad I did because there were a few areas that would have been problematic if I hadn't had it clarified."