Get matched with top swamp cooler service or repairers in Dundee, IL

"I would like to preface my statement by saying this company was recommended to me by my family member who has used this company regularly and has not yet had their AC unit replaced - their unit is 21 years old. I was having problems with my upstairs AC unit not cooling properly and called out to American Family for the first time with a service call thinking that the unit may only need repair (maybe needing freon or a leak as the blower motor seemed to still be working, just no cool air). It turned out to be the compressor. I elected not to replace the units compressor due to the age of the unit itself. The company rep suggested that we also replace the heating unit upstairs due to its age and noting the complications we were having at the end of the winter season (he did check it as well). He stated it would be cheaper to do both than one at a time, but also stated it was completely my choice. Knowing about this company from other relatives they do try to repair and/or resolve your HVAC issues first. However, my AC was beyond a reasonable repair. I asked for a bid without the heating unit and with the AC and heating. The quotes were individually fair and I elected to do the later (with heat and AC). They scheduled immediately with owner Tim. They were able to install the next day, but I elected 2 days later. I only paid for the service call at this point and they accepted my coupon. The service guys arrived timely. It was an extremely hot day (roughly 99 degrees), but the workers stayed all day installing both units until everything was satisfactory. They were pleasant and explained everything in detail. They cleaned up after themselves, taking the old units. There was very little residual left behind and considering they worked so long and it was so hot they were respectful and completed the job as stated. A part was missing during install, but it was immediately resolved as it was brought by someone else from the company, in turn, leaving them to continue working rather than leaving and coming back. I was very pleased overall and will use them again."

"Great communications and timely service. Took time out to discuss options on system sizing and repair/ replace dynamics."

"Everything went well. The price was reasonable and discounts were added per the coupon I had received in the mail; the service call fee was also waived. The technician was polite and friendly, worked efficiently and made sure that I understood exactly what repairs and service were needed. He also asked me several times if I had any questions, answered my questions thoroughly and made sure that I understood the itemized costs for the services provided. I was very happy with the service provided."

"I appreciated Diego’s help as my furnace stopped working and my home started to become cold fast. He was able to come the same day and quickly diagnose the issue then install a blower motor. He had excellent communication and is professional. I will be recommending him to my family and neighbors."

"TDH is an amazing company, and I would recommend them to everyone. We received quotes from 6 different companies to replace our systems, and TDH came in the second cheapest. However, they had much better reviews than the cheaper company, they were recommended by our next door neighbors who had just used them to replace their system, and they provided a better warranty than any of the six companies (12 years, parts and labor, fully transferrable, and no ability for the company to cancel or refuse warranty service for lack of routine cleaning or other conditions). They were also equally or more professional and thorough as any other company during the process of getting quotes. The installation process went well; they sent a team of four people who worked for almost 12 hours to get everything replaced in both systems. They were clean throughout the process (wore coverings over their shoes, laid down protection pads over all floors, kept all packaging materials outside and then cleaned them up, etc.). A few days after the install, on a Sunday, we had a particularly hot day, and it turned out that the freon needed to be adjusted slightly in one of the systems. I used the company's website to request a service technician to contact me, and I received a call back within 3 minutes from an actual technician. He told me that he could be to my house in 2 hours, which he achieved. I was amazed! The website request form is for anyone, not just someone who had a system installed in the last couple weeks, so I am so excited to have that kind of post-installation support available for the next 12 years. I really can't say enough good things about this company."

"Needed to have the duck work repaired. They did it on the spot for a good price."

"Everything was great except they broke the exterior dryer vent cover. They said they would return and replace it. They never did. It never should have happened in the first place. A true professional would have removed the cover when cleaning to eliminate the possibility of damage."

"Peter and Robert did a good job cleaning our air ducts. They took time to tell us what they are doing and showed us before and after photos. Good to be rid of all that dust buildup. I was impressed with the guy's work. Recommend Air Solutions highly."

"NATS responded the same day that I called them and picked the computer up at my home. Several days later, Mike called and stated the service to be performed, ensuring the size of the replacement hard disk drive, and provided the approximate cost. Within a week (Memorial Day weekend was during this period), Mike delivered the computer back to my house. I was pleased that Mike had not only reloaded Windows 7 (I had to input my own product code), but he had also spent the time to download and install upgrades to Windows 7."

"Very professional and excellent service. A/C is running good."