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"I have to be honest, I have been selfishly putting off leaving this review because I didn't want everyone knowing what a gem Edwin from PK Plumbing is. Edwin has come to our rescue WAY too often in the past year or so. Most recently, we had a massive leak in our crawl space which had apparently been going on for a long time before the pipe totally split. Edwin squeezed us in to come out and get the leak sorted out. Unfortunately, it took a couple of days because as he fixed one area, another would spring a leak. (Darned aging Polybutylene piping!) Edwin is extremely professional and definitely knows what he is doing. He is honest and friendly and doesn't charge you an arm and a leg like some companies would. We are fortunate to have found him and hope that he stays in business for a long time to come. I am pretty sure we will have to utilize him on a regular basis as the piping slowly fails in our house. (Unless we win the lottery to get all the pipes replaced in one fell swoop! We can hope! :D)"

"The plumber reworked the drain piping under the sink in December due to a leak at a connection joint. 3 Months later a connector came loose while the dishwasher was running and water flooded the sink cabinet. I called Dr Drain and was informed it would be 4 days before someone could come out and fix it. I explained this was an emergency, the kitchen sink was inoperable due to the drain pipe being disconnected and I could not go 4 days without my kitchen sink. The person I spoke to did not say they were sorry this happened (it was obviously not hooked up correctly in the beginning) or offer any help in the situation. It is unexceptable for a plumber to not offer emergency services when something they did failed and made the sink inoperable for 4 days."

"Outstanding Service from Modern Plumbing LLC! I had an excellent experience with Modern Plumbing LLC when they installed my new water heater. From start to finish, the service was professional, efficient, and stress-free. The plumber arrived on time, clearly explained my options, and walked me through the entire installation process so I knew exactly what to expect. The installation was done quickly and cleanly, with great attention to detail. Everything works perfectly, and I can already tell the quality of work is top-notch. It’s rare to find a plumbing company that combines expertise, honesty, and great customer service, but Modern Plumbing LLC absolutely delivers. I highly recommend them to anyone needing reliable plumbing or water heater installation—you won’t be disappointed! "

"VISIT ON 12/16/2025 Charlie at Quality Service Today Plumbing and Septic is simply outstanding. He is unbelievably kind, incredibly knowledgeable, and has that rare ability to connect on a genuine human level while still being precise and thorough. Charlie takes the time to explain everything clearly, shares photos of his reviewed systems, walks you through what he’s seeing, and makes sure you truly understand the situation: no rushing, no pressure, just honesty and reassurance. He’s personable, relatable, and most importantly, completely trustworthy. In an industry where that matters more than ever, Charlie consistently delivers peace of mind along with top-notch service. I’ve used Quality Service Today for years and will continue to do so without hesitation. I sing Charlie’s and Quality Septic Today’s praises loud and clear, as they’ve earned every word"

"There were no techs available so they sent the tech supervisor, which we only learned was the case when he struggled mightily to get the water turned off. That on its own was understandable, but he also left a trail of leaf bits throughout the house where he worked (three bathrooms and the paths to each). When he started the job he wore booties in the house, but clearly he gave up on them at some point during his efforts to shut off the water and, as a result, made a mess of our carpets and bath mats the likes of which no other Angi-recommended service provider has in all our years using Angi. The service provided was, in the end, successful, but the mess left behind left a bad taste in our mouths."

"Cancelled all services with Blanton as well as this well pitched Wow Service Plan. Was given a good pitch about services provided. However, after scheduling twice for services provided by service plan, only to have them cancelled and told need to reschedule. Today is was need to reschedule because they are anticipating (four days from now) a high volume of emergency calls due to cold weather and freezing temperatures. What cold weather? 52 and 43 at night are not freezing temps; 69 and 67 daytime are not freezing temps. So you reschedule appointments four days in advance with no actual justification or confirmation the day of of what you think might happen? Sounds more like laziness or a reason not to fulfill appointments made almost two weeks prior. Second, why have an online system that allows you to book an appointment and date but when you call to complete the appointment process, tell us that the dates that show on the calendar as “available” don’t actually mean they are available? The lady I spoke to said they are run by two different departments. Sounds like you need to update your systems and booking process that actually shows dates of availability so customers don’t waste time picking a date that isn’t actually available and waste time. Or get rid of calendar option altogether so you cannot select a date that isn’t in “real” time."

"Too expensive"

"Work was done in a timely manner. Were able to come the next day even though I didn’t have to have it done that quick. He explained everything and the job was done well."

"I felt extremely cared for by the whole company. They were clear with what they were able to do, what the problems were, etc.. I was given an extreme amount of attention and I was so impressed with the work that I ended up going ahead and having them replace my hot water heater because I could trust that it was going to be done right."

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