Get matched with top water heater repair or service pros in Elk Grove Village, IL

"Horatio and his team took my "sump pump turns on every minute, don't know where all this water is coming from" issue to their heart which is heartwarming to experience. They diagnosed the problem by spending like 4 hours at my place and when we could not figure out the exact cause, they did help narrow it down to being either a broken intake pipe or high water table. They also put a temporary reroute for ground water to rule out any issues with the sewer line which is the case sometimes. They replaced one of my broken sump pump too for a reasonable price."

"We have a service agreement with them, we are on their premium plan. Yes, I would use them again. They are very punctual and they call you before they arrive. They call and remind you of your heating or air conditioning cleaning before the season comes."

"The majority of the time I contacted this company the people answering the phone were very friendly and courteous. On the day of my install, the last person I spoke to was not as nice. Regardless, that didn’t give me a bad impression of the company as a whole. Chad, the service technician, was awesome. He took the time to inform me of my options on repairing or replacing my hot water heater without attempting to sway my decision. Once installed, he made sure that the water was flowing normally from every faucet. He then informed me of everything he did during the install. Chad definitely gets an A in customer service and experience."

"In general J&S Plumbing is very responsive, they went out of their way to install a new water heater for us, in a tight space, within just a couple days of my first call. As for plumbing services, they mentioned that they do not charge extra for work in the evenings or on weekends, which many other companies do. The first power-vented water heater they put in had an issue with condensation drip-back, which caused the burner to have intermittent problems keeping the pilot light going. J&S was very professional and responsive to the problem. A month after the initial install, they ended up replacing with another brand new water heater, quickly and at no cost to us."

"On November 15th Chicago was hit with some extreme wind gusts that caused my water heater pilot light to extinguish. I thought this was a simple reset, but the problem was more complicated. I learned the electrode was defective. Had I undertaken this project as a DIY, I would have spent more time than I would have cared to try to figure out why I could not get a flame for my water heater. I was smart to call Four Seasons. My technician figured out the problem quickly. There are times when calling a professional makes sense. I am not an expert on water heaters outside of knowing how to turn it on, clean it periodically, and knowing when I need a new one. Thank you Four Seasons for responding quickly and bringing me hot water."

"The gentlemen that did the hot water heater repair went above and beyond and fixed another small problem for me at no extra charge. That's my kind of company to deal with."

"Very professional from The evaluation of our leaking water heater to the installation of a first class heater two days later. Excellent service overall, would highly recommend."

"I called Top Tec Oct 4 to check my existing water heater. Steve came out and looked it over and gave me the bad news. My 9 year old water heater was shot. The next day, Steve removed my old water heater and installed a new Rheem water heater. I could not be more pleased with how quickly the work was completed and with Steve’s expertise!"

"Patrick, the owner made the service call to my house in about 1/2 hour. I was alone, babysitting for my two grandchildren and very worried. I explained my problem, he told me what to look for (a water shut off valve) and asked if I could turn the water off. I told him I would try. I was frantic because with the babies, then not finding any shut off valve, water coming up from the floor, and clearing way for what I thought would be a wall tear down - Patrick and his "manager" (?) arrived. (Mind you, my family also came to help, but did not locate the shut off valve). The water pipe happened to run under my bedroom floor! Needless to say, WITHIN MINUTES the rushing water stopped. I still have water for daily household use as the problem was a broken pipe to the exterior spigot.  Patrick was soaked, yet took the time to explain to me why exactly this had happened. He encouraged me to wait until the Spring when the weather is warmer to make any changes and repairs. Patrick is professional, knowledgeable, and quite a gentleman, (despite being waterlogged) and I felt that he gave me all options for this future repair. <br /> <br />"

"It's hard being a woman and a homeowner, because service providers love to talk to you as though you aren't the owner, and they will try to overcharge you for your services or cut corners. I am pleased to say that I've finally found a plumber that I would not only use again, but recommend. He asked multiple questions so that he could give me a real price, not a price that gets him in the door that he could then upcharge. Nathan was on time, he had booties for his feet. When I needed something additional, he told me and explained why without being condescending. He did great, neat work for a fair price and also did a great job on the clean up. I'm VERY happy with my experience!"