Get matched with top central a/c service or repairers in Elkton, VA

"ARS installed my A/C and furnace system about five years ago and they have been doing the maintenance and any repairs since then. The technicians are knowledgeable and professional. They do not try to sell unnecessary repairs or equipment."

"Very professional, polite. The customer service on the phone was exceptional!"

"Jacob was great and very professional. He explained what the issue was, how to repair it and what I need to do to not have my system working extra hard."

The Otter Guys provide trusted HVAC, plumbing, and electrical services for homes and businesses throughout Charlottesville and Central Virginia. Our skilled technicians deliver reliable solutions, quality workmanship, and exceptional customer service. We specialize in air conditioning repair, installation, and maintenance; heating repair and replacement; heat pumps, furnaces, and boilers; electrical repairs, installations, and upgrades; water heater and tankless water heater services; drain cleaning and sewer line repair; water line repair and leak detection; gas line installation and repair; indoor air quality solutions; water filtration systems; and commercial HVAC, plumbing, and electrical services. With preventive maintenance plans and emergency services available, you can count on The Otter Guys for dependable solutions, honest recommendations, and lasting comfort—For Service Like No 'Otter'.

At Robertson Electric, we're proud to serve our community, and we look forward to keeping you comfortable for many years. With a dedication to excellence and customer satisfaction, our professional team provides award-winning service in heating, air conditioning, electrical, plumbing, and indoor air quality in Charlottesville, Virginia, and surrounding areas.\n\nOur founder, Bill Robertson's vision of delivering exceptional service at a reasonable rate has guided us for over 50 years. As one of the largest full-service companies in the area, we take pride in serving long-standing customers, ensuring their homes are comfortable year-round.\n\nWe believe in customer service, guaranteed satisfaction, and a commitment to quality. Our expert technicians handle every job with precision and care to ensure the best service and customer experience possible.\n

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Overall, our biggest recommendation is to make sure you keep your invoice handy because the company may not remember what you paid for and what you did not. Also, if you opt for the three month sanitizing treatment, make sure that you keep a record of when your ductwork is due. You must call them for the treatment because they will not remind you. If you ask for a refund for services not rendered, they are not handled in a timely or proper manner.
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"My Mother is 91 years old and her air conditioner went out. One of your technicians, JOE BIGO came and gave my Mother a estimate on a new unit. Joe was very polite and very professional. Joe went out of his way to work with us so my mother can get another air conditioner unit. You all are coming next Thursday (20th) to install her unit. Excel is the only ones that my husband and I have service our air and heating in our home. We are always very satisfied with yals service. Thank you Joe for coming out and working with us for my Mother. She is excited about getting her new unit.My Mother also thanks you Joe.We really appreciate every thing you did. You made her day. THANK YOU SO MUCH JOE."

"Very well. Prompt courteous service. No surprises. Would definitely hire again!
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"CHW was very responsive to our urgent need! We filed a claim the evening prior when we notices our A/C was blowing warm air into the rooms. Then by 8AM the next day, we had a call from the service technician saying he was on his way to address the issue! CHW worked with the technician to find out the compressor was the culprit and approved it's repair! Great customer service for a family in need during the hot south central Texas summer!"