
ProFinish
ProFinish
At Pro Finish we specialize in all phases of flooring services, such as floor removal, installation, restoration, trim and staircases of all kind of materials such as hardwood, natural stone, laminate, vinyl, tile, backsplashes and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service!
"Not Reputable - Says one thing, does another. Gave me quote, and then started work and asked me again what I wanted and then forgets what you told him. Then starts work and sends his "Guys" who don't speak a word of english and you cant communicate with them. Tried calling him to confirm he will make deadline as another job was due next day and he starts getting Rude by telling you what he promised and it is clear he is nowhere near finishing. Then the day they are to be finished I see the floor not grouted and he was to be done 5pm that day, and I called him at 3pm to say, I guess it won't be done today. He gets rude again and says 'Is it 5pm yet", I said, you are going to grout and clean floors in 2 hrs? OK see you at 5pm. He calls me an hour later and says , it won't be finished today, it will be done tomorrow. I say I thought so, and why dont you just admit it? _ Thats because he was never on site to see the work, he takes the money and thats it. Next day he shows up, place not cleaned, washer and dryer in middle of room and doors off and not back in place. He then argues that he gives you a great price, so you should do the cleanup. Finally, in order to settle up, he has the nerve to ask for more money because he didn't understand what Tiling every room but the Bathrooms mean? He said had to take out some tile in kitchen in addition to the carpets in whole unit, and that that is extra. I said I told you everything but the bathrooms! He still insisted he is owed more even though nothing in contract specified this. I gave him a Check and said take it or leave it. Miraculously, check was cashed next morning! I would never Use this guy and warn everyone who is considering this company. You are in for a headache."
Luba S on September 2023
At Pro Finish we specialize in all phases of flooring services, such as floor removal, installation, restoration, trim and staircases of all kind of materials such as hardwood, natural stone, laminate, vinyl, tile, backsplashes and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service!
"Not Reputable - Says one thing, does another. Gave me quote, and then started work and asked me again what I wanted and then forgets what you told him. Then starts work and sends his "Guys" who don't speak a word of english and you cant communicate with them. Tried calling him to confirm he will make deadline as another job was due next day and he starts getting Rude by telling you what he promised and it is clear he is nowhere near finishing. Then the day they are to be finished I see the floor not grouted and he was to be done 5pm that day, and I called him at 3pm to say, I guess it won't be done today. He gets rude again and says 'Is it 5pm yet", I said, you are going to grout and clean floors in 2 hrs? OK see you at 5pm. He calls me an hour later and says , it won't be finished today, it will be done tomorrow. I say I thought so, and why dont you just admit it? _ Thats because he was never on site to see the work, he takes the money and thats it. Next day he shows up, place not cleaned, washer and dryer in middle of room and doors off and not back in place. He then argues that he gives you a great price, so you should do the cleanup. Finally, in order to settle up, he has the nerve to ask for more money because he didn't understand what Tiling every room but the Bathrooms mean? He said had to take out some tile in kitchen in addition to the carpets in whole unit, and that that is extra. I said I told you everything but the bathrooms! He still insisted he is owed more even though nothing in contract specified this. I gave him a Check and said take it or leave it. Miraculously, check was cashed next morning! I would never Use this guy and warn everyone who is considering this company. You are in for a headache."
Luba S on September 2023