Get matched with top flooring install, repair, or refinish pros in Columbus, OH

"Very smooth install. Ed was nice, personable, and timely. He installed the solar lights efficiently and correctly. And they function perfectly. Fee was very reasonable as well. He’s agreed to install similar lights next weekend at our daughter’s home located about 10 minutes away. We’re in the market for a new handyman, so would not hesitate to contact Ed again. Thank you."

"I was in a tight spot when my last contractor was unable to complete my install in the time frame we agreed upon. Not only did they show up hours after my initial contact, they showed up the next day to install the whole living room floor. Its a smaller living room, but still the fact they got everything done in less than 6 hours, were under price of other contractors and the work is top notch. I would HIGHLY recommend them. I've already told my neighbors and will use them in the future when I replace more flooring."

"I was lucky to find Kustom Floors, I contacted them and got the owner on the phone. I stated to him I had a situation and needed help quickly, my basement had flooded and I needed someone to install new carpet for my wife and I. He promptly stop by the house the same day brought samples and took measurements, mr bitters then scheduled me in and told me once I was ready or if I needed more time he could make adjustments. We they came through and it was the nicest carpet installation I have seen yet, me and my wife was very pleased and will always call Kustom floors for our flooring installation from now on. The price was right and the work was quality. The crew and owner even wore mask to protect us from the pandemic, I thought that was major. Great job guys and keep up the good work. God Bless you all. Grove City residents Raynard & Adale"

"We went to the store and picked out our floor.  Even with the installation it was cheaper than discount and big box flooring centers.  Our general contractor told us to buy the flooring directly from them and he would not add a mark-up.  They were very knowledgeable about the flooring options.  Once I had picked out what I wanted, they gave me a price, gave me a date when they would start, and an estimate of how long it would take.  To save money, we ripped out our own carpets and laminates, and took off our own woodwork.  Because of animal accidents, we also also painted our floors with an oil-based primer.  We painted the risers on the stairs.  We did pay them extra for moving our barber chair, refrigerator, and piano.
     They showed up on the day and at the time they said they would be there.  It took an extra day to do the work, because in the middle of it, the power for the whole neighborhood went off.  It cost exactly what they said it would cost.
     In the meantime,  we discovered that wooden steps were not the best for outside a bedroom, because all night long the cats and dogs ran up and down the stairs making loud bangs on every tread.  I decided to put a carpet runner down the middle.  I went to a big box store for an estimate, and it became evident that the salesperson had no idea what a custom sized runner would entail.  The hardwood installer suggested that I go back to Affordable Custom Floors.  Within 10 minutes we had picked out our carpet, and the saleswoman explained the whole process.  She told me how long it would take, since the carpet would have to be bound.  I mentioned that it would have to do, although I was hoping it would be installed before my daughter's wedding.  Two nights before the wedding, the installer showed up on his own time, after working a full-day on other jobs, to install the runner in time for our wedding guests to see it.
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"They did a fantastic job. They were conscious of the marble pieces didn't like as well and used those in less conspicuous places. We had a decorative herringbone accent that looks amazing. I couldn't be more pleased with the result! I would definitely recommend them and use the next time we need tiling."

"We were very happy with IC Floors from our first meeting at their store. We were unsure which carpet would be best for our needs. Don Johnson the store manager gave us a lot of good information, we took samples home and ordered our carpet. The service was as explained to us, no surprises. The carpet arrived at their store when they said it would, we set up an installation date, the installers arrived on time and worked very hard while they were here for two days. They left our home very clean each day. The installers did an excellent job and we love our new carpet. Dawn another one of the managers made sure we were happy with the work upon completion and if we had any concerns we needed handled. I would recommend IC Floors."

"Tom was great to work with. From the time I got the quote to the finished product he was a true professional all the way. Quality was the best I have ever seen, no issues at all. I bought an unusual style floor that took extra effort to put in and it turned out great. His estimate was dead on and finished on time. I also felt very comfortable with him in my home without me there. I am going to hire him again to do the shower and also recommend him to some other people. When buying a product that is going to have to last for 20+ years and stand the test of time, you want it done right. He is the one to hire.
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20+ years experience in interior and exterior remodeling, specializing in hard surface flooring and custom tile work. But extensive experience in everything from rough framing to finish work and everything in between.100%satisfaction

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Overall I would have to say this was a disappointing experience. I purchased a BigDeal and it took forever to get my project scheduled. I had a small job and maybe that's why it took so long. After the work was finally scheduled the job took 2 days to complete. Day 1 the floor was completely sanded & coat one laid down. However there was wood dust left over in places throughout the room. They need to clean their filters better before starting another job. To me, this is just plain laziness and unacceptable. Day 2, the second coat was applied, screened and clear-coated. After about two weeks I had noticed that they did not do a piece right in the doorway and a small strip behind the supply vent. It's actually the same piece of flooring. It looks horrible and I can't believe no one noticed it until well after the job was completed. We had carpet put down and those guys are the ones that pointed it out to us.. We were so embarrassed. I ended up doing that piece myself and it was a complete pain in the ***.

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"It went very well. Our kitchen floor looks amazing and is still holding up with no issues years later. This contractor went above and beyond to make sure our floors were installed correctly, looked great and would a long long time. Thank you Floor Magicians."