Get matched with top water treatment & purification system installers and replacers in Forest Lake, MN

"I called for a service  on March 6, 2015 and the set up the appointment for between 1 and 4 pm, on March 9, 2015.
The called me again on March 9 at 10 am and reset the appointment for 11am and 12pm on March 9, 2015 as their repairman had a opening.  I agreed to the change and waited until 11:30 am and called them and said I had not heard from the repairman.  They assured me that he was on his way..  At about 12:30 the called me and said he could not make it because he had to take someone to rehab appointment, but said they would get someone there between 1pm and4 pm.
At 3:50 pm a guy in a delivery truck came to look at the softener..  He looked at the softener and after 5 - 10 minutes found that the new water I had installed 2 month ago, was sitting on top of the discharge water tubing preventing the softener from operating
Since he did not have a service truck he could not fix the softener.  He offered to send another service truck out the next day, but  I would have to pay another service charge.  I declined and said I would go to the hdwe store and buy and install a new tubing for the softener..
I was told over the phone that the service charge was going to be. $78.00.  What I wasn't told was that there is a$2.00 a minute charge for the time the "serviceman" was at my home for a total o $20.00.  I also was not informed that there would be a FUEL SURCHARGE of $4.96.  After reading this I decided I can not afford to call these people ever again.
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"Technician was polite and efficient. Told me exactly what was happening while checking our water system we have in the house."

"The installation was done quickly and done well. The customer service was very professional. The only negative of this transaction was the cost of the project. It was the cost they told me it would be but I was just surprised that a replacement water softener system would cost that much. Overall I would definitely recommend this company."

"Both the salesman and the tech were fantastic. From explaining the benefits and the cost, to installing and actually making the plumbing system better, they did a fantastic job. The technician had some health issues he needed to see a doctor about, but he and the salesman returned later the same day and finished up the job perfectly. I can’t recommend them more. Oh, and our water is so much better now!"

"Mike did a fantastic job replacing my under sink filtration system and the shut off valve that hooked up to it. I must say it was a little spendy though. Thank You."

"They were the installers when the system was built. It was good. The workers and the staff are excellent."

"Installation of a new natural gas water heater was done in about 3 hours. He had to come up with a way to have the water heater raised as it sits on a drain pad and the flat surface of the heater bottom would have closed off the drain. The old heater has legs. He used PVC pipe pieces to elevate this new heater. He replaced the gas shutoff valve and the water shutoff valve. The old ones were over 36 years old."

"Very quick booking and response time. Walked us through our gas lines and was very helpful. Seemed pricey for what we got (gas valve installed behind oven) but we were in a time crunch and they were kind."

From minor repairs to major installations, our team offers a range of services to ensure your home is comfortable and functional. We are skilled in various areas, including general maintenance, so you can count on us for all your home service needs.\n\nContact us today for reliable, professional, and quality home services. Join the community of satisfied customers who have trusted Neighborhood Plumbing, Heating, Cooling, A/C, and Electrical for their home service needs. We also offer financing options for your peace of mind. Remember, our family is here to take care of yours!

"Jim was very responsive and was a wealth of information on water treatment systems. He knew the bad, the good and the ugly (we had bad and ugly before he replaced it). He gave us options for a systems that would match our needs.The installation was a little more work than anticipated but he stuck to his quote. Very happy with the service and with the results."