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"Jeremy the technician was excellent. He explained what he would be doing and the stages the cleaning would be done. He arrived on time and made sure to put down pads and guards to protect the walls. I really appreciated his professionalism. I recommend Referral to my family and friends."

"Very bad customer service they lie about their pricing. They don?t have good face."

"After spending $30K with them to "repair" my foundation, it's been over a year now that I've been waiting for them to come back to finish the job and do the warranty the work that they said they would do. Since they've been paid, I can't get any response from them. The work they did was horrible, not according to the Architects plan, they used different materials and did the work improperly. They said that they would be coming back to correct it all. After several no shows and no responses, I had to file a state complaint against this company, it's owner and license holder. Meanwhile my home continues to suffer more because of their caliber of workmanship and lack of ability to do their job properly. If possible, I would not give them any stars!"

We are Ft. Wayne’s premiere choice for those who expect Reliability, Cleanliness and Quality Performance from their plumbing professional. Additional email - info@psifw.com. Cost is determined by the job.

"I had used W.C Borchelt for years for plumbing, electrical etc... Initially I was happy with them until the last job I called them for. I purchased a toilet from them that promised to flush a washcloth down it. Guess what? It got clogged by a number 2. I also had an emergency going on where the toilet overflowed out of the tank and bowl so there was some flooding and $30,000 worth of damage to my home because of this. I immediately called my home owners and W.C Brad Borchelt. They sent a plumber out and he used an auger. After that so much was going on that Servpro was there and they pulled the toilet immediately after. It was set aside and covered. With so much going on i didn't think to go look inside my pulled toilet. Apparently the plumber scratched up the bowl pretty good with his auger. These are auger swirl marks. He never put a protective sleeve on the tip. Fast forward to 4 months later my home is getting put back together. The toilet goes back in and I see the auger damage. No one else put anything down into the toilet. It was the auger responsibe for these scratches. Hey but Brad the owner doesn't want to make it right. I paid $235 for them to unclog the advertised UNCLOGABLE toilet and Apparently I got more than an unclogging with unsightly scratches that he refuses to admit was his plumber. I personally am done with this company. Dishonest at most when there is a problem. Would definitely NOT recommend!"

"Excellent work and very professional. As the work progressed, we were kept abreast of all costs it would entail as problems arose. I hope I never need this type of work done again but if I did I would definitely call this company again. I would definitely recommend their services."

"Showed up the same day called. Was fast, efficient and affordable. Very happy with the work."

"Great experience, Shane and Crystal were super nice and very friendly. The end results looked great and it was exactly how I wanted it. Shane was very helpful in making sure that it was what I hand in mind. If there was something that I wasn't sure about he was more than willing to change it and make sure that I was satisfied with the end result. Very very happy customer!"

"I hired Paul Davis to lay laminate flooring in my kitchen and hallway. My ice maker coil leaked that lead to my kitchen walls, kitchen floors, hallway, and my small bathroom to get wet. This claim started in Nov of 2021. I got an estimate from Paul Davis from my insurance company. To pull the cabinets out in my kitchen to repair the wall, put the cabinets back in, redo the trim in the small bathroom, lay the flooring, etc... It was close to 5000. The only documents or paperwork given to me about the cost and work that needed done was the estimate. In it, documented my small bathroom being redone with trim, the washer and dryer area being redone with drywall, counters, trim, etc.... Originally, we thought my kitchen cabinets had to be pulled out to repair a wall that got wet, but just taking off the counter, we found out, there was no wall, (there's no wall, to be fixed with no cabinets pulled out and back again to be charged).... More then half of the work did not get done. I received, finally, a bill after a month and half. It was NOT an itemized bill like I asked! It just has what is due which is around 4600. Ok. I asked for an itemized bill because after dealing with them for a few months, I knew, they would overcharge. If an itemized bill can not be issued, clearly there's charges on it that should not be charged. This was one of the most stressful and terrible experiences of my life. The first time that someone came out to do work, was a man and a woman. She said that she was still training. All they did was take off my kitchen counter to try to look at the kitchen wall to see if it was damaged. It turns out, a previous owner had that part of the wall removed. It must of flooded and got wet at a different time. There was just a small piece of the wall from under the sink that had mold that I pointed out. I said I would paint it with mold primmer. The guy said he was leaving to get mold primmer spray paint. I did not think spray paint was a good idea, the spot was small and could be reached with a paint brush. He got primer and missed the spot and got paint on the inside of my cabinets. Then he put the counter back on not even flush against the wall and my paint chipped and cracked around the counter. The only part of the wall that needed repaired was a small area behind my fridge. He really replaced a small amount of drywall then mudded it, then told me to sand it and paint it and left. These people did a terrible job. The girl was new. These were not highly trained and skilled employees and the job was small and done horrible. This charge should not be crazy high. I have pics. Then the paint and floor guy was suppose to come out and never showed up. Finally, the painter was calling me at work, like three times saying he's on his way to paint! Nobody scheduled this appointment. I had to leave work! Then I asked before the work even got started if I could pick up the paint color and flooring. Yea that's a joke. I had to pick a color on the phone! So I just said like an off white!!!! Who picks a color on the phone! He didn't fix the counter and painted an area that looks like he put concrete on the wall because it was so thick. He missed a part of the wall. I ended up repainting most and painted all my trim, door, window, etc.... He didn't even prep the walls. He even said yea, I'm suppose to wait between coats and do so many, but.....I got to get it all done in a day. Oh ok super. The floor people didn't show again. Then, they would just pop up whenever. It took days for 3 people to do that..... All they did was smoke cigarettes and fight. They were not highly trained or ever even laid that material either. They had to remove my old tiles and concrete the floor. Of course they waited to do under the dryer and washer last. It was wet and they had to finish that day and just laid that on wet ground and didn't concrete under that. Then when they removed my trim, they tore my wall! They didn't do all the door transitions which oh I'm sure I got charged for them! They even had a door transition ordered and it wasn't even for my house and I am pretty sure I payed for that! When they got down they would wait in my house laying on the floor for a ride even sleeping! They took the Menards rebate when I payed for the supplies! After he charged me even more for my flooring when they took a sample and did an estimate then charged me like double! I even broke up and trashed my laminate flooring. They even put trash in my outside garbage can but charged me to get rid of materials! My tiles cracked because it took them so long to start working. I work third shift, I would have to rush home then not sleep and this was for weeks. At one point, I got a call, they were dropping off my flooring so I had to get home!!!! Or I guess it would be left outside! I had to guess what, leave work again!I was even scared to sleep because I could get robbed because one dude woke me when I slept once asking me about my collection in a different room!! Finally I said don't do the trim, you have messed up everything! Then they wanted to use my old baseboards but charge me ? He then told me to pick between baseboards or trim. I said no so he said he won't put trim just new baseboards and he will be so kind to take half the cost and I just need to pay 100 more!!!! I went and brought trim and new baseboards and it was a total of 150! Including more wall covering to try to cover my torn wall! Then he had me sign some paper and not sleeping for days, I was worn out. I just signed because I couldn't fight. Then I realized after he left, that probably was retyped and not the original estimate and he just had me sign that to force me to pay him in a contract and was rewrote to not include everything because he left with it and I didn't get a copy! That guy was manipulating and trying to charge a single mother with no child support a fortune because he was playing mind games lying. He would keep changing the price on everything. I could write so so so much more, I paid my bill knowing I just got screwed. This is a horrible company. I do not recommended them. In order to fix all their mistakes in just the hallway, I had to remove my wallpaper, fix the walls, and paint the walls! Then since my counter was not flush against my kitchen wall and there was not caulk or anything to stop water from trickling down the wall behind my sink, it smells like mold under my sink when you open the cabinets, exactly what I told the company would happen!!!!! This company even showed up at my mom's house asking about a fire she just had asking for work! I was sitting right there like really! Don't hire them!!!! I have to hire someone to fix my counter! I want to sue them!"

"We moved into our house September of 2021. The previous owners had a long haired cat that peed everywhere and had a litter box under the bed in the master bedroom. (Beyond nasty). We hired family that has a cleaning business to clean the carpet and to be frank they were awful. David and James from Stanley Steamers came over and.... Well, beyond awesome!! We have a newer build (11 years) and we had no clue the carpet was actually white. Very meticulous and very pleasant/fun to be around. It was interesting and kind of embarrassing what they were able to pull out of the carpet. It was kitty litter and cat hair and I promise we have tried to deep clean with our Bissell vacuum and carpet cleaner. David and James made our carpet look new again. We highly recommend them. As for moving furniture.... It is not their job, help them out or give them permission. They don't want to ruin anything."