Get matched with top swamp cooler service or repairers in Goshen, NY

"In October 2020, I had a gas leak and I did not even know it until I was doing annual maintenance. The first company that came out made me believe that it could not be repaired and did nothing to mitigate the issue. I thought I would have to figure out where I was going find about $10 to $20 K to replace my boilers. I could not afford that. I called Sync Mechanical for a second look. They gave me an honest diagnosis of the issue and told me where the gas leak was as well. They told me that it is repairable and laid out what my options if I wanted to do repairs or replace it and the cost as well. They talked to me about their financing options at the time. I really had options. This gave me peace of mind because the gas leak was much smaller than I was made to believe before, but Sync Mechanical took the leak seriously. They identified other parts of my boilers that needed to be replaced to avoid pipes bursting such as my expansion tanks and pressure relief valves. I agreed to get the repairs made. Sync Mechanical ordered the parts, kept me updated on the arrival time, and called me when they arrived so I can schedule a time. Sync Mechanical was also honest about their schedule when also responding to emergency calls of no hot water. I appreciated that because I was never left with false expectations. They were able to fit me into schedule even when it was very busy. It felt great going with a local professional company that were honest at every step of the way and large enough to handle multiple jobs in the Hudson Valley. I did not feel overlooked. I have been stood up by contractors twice before so it was really important to me that my time was not being wasted. The repairs were done within a day and all the old materials were disposed of by Sync Mechanical. I also received my invoice in the mail which made it easy for doing my taxes. Sync Mechanical helped me make an informed decision and also learn more about how my boilers work. I never felt like they were condescending and I appreciated their respect for family as well."

"Great company! They've been super responsive when we've had questions or concerns, and deliveries are frequent enough that we never have to worry about running out of heating oil."

"It went well at the time. The furnace installation price included a 3 year service contract for my 2 ac units and 2 furnaces.  I have had 3 maintainance  services so far which were ok.  Now they seem to have gone out of business for the last 4 months.  I am still due 3 more included  maintainance  service calls.   Are they coming back in business or am I out the money and hire someone else?"

"It went well. We will use his services again, if necessary."

"Filtering system repair Mike did a great job he analyze the problem quickly and made all the arrangements to repair system is under warranty so it’s not costing me anything. I’ve had Jones three or four times now to do a variety of different types of work and every time they have been punctual professional knowledgeable and a pleasure to deal with."

"30 Years ago when the heat went out at work on Christmas eve at 2am, Astar responded immediately !! Now today as a homeowner, when my furnace stopped working , I called AStar first!! ( not because the name starts with an A). Kyle the Service tech, could not get to my home because the roads were closed for a local event. He had to park his truck a mile away and carry his tools and parts. Instead of postponing the appointment, my heat was repaired quickly ! I am glad to see there level of service continues to exceed expectations ! Ed , Kyle deserves a Raise !!"

"Heater was making a knocking sound and of course it was the holiday season. Braido came out right away and found a fan part needed replacement. The parts vendor was closed but they came out the next available day and had everything running smooth."

"The phone was answered promptly.  The Operations Manager Coary answered all of my questions patiently and fully.  Scheduling was swift.  They gave me a roughly 3 hour window for the technicians arrival and Coary called me 1/2 hr before to let me know they were on their way.  The technicians Ray and Ray were extremely professional.  They answered my questions expertly.  They took measurements to determine whether some of my units were underpowered (which I was fairly certain was the case).  They gave a cursory check to my electrics to see if I could easily rewire for more powerful units (I could).  They took my existing units away for cleaning.  The units were cleaned and serviced quickly, and were ready to be reinstalled, but it was apparent that two of the units were underpowered (and 1 was overpowered).  Coary and I agreed for me to purchase 2 new larger units and shuffle the remaining units around for better cooling.  As I now owned 7 units currently on their premises, and only needed 5, there was a little back and forth about what to do, and price revisions, etc.  I initially disagreed with Coary's proposition, and had a very strong opinion of my own.  Coary and I negotiated a fair settlement.  He was patient, professional and accommodating at all times.  They came and reinstalled 5 a/c units, again punctually and professionally.  I also arranged to have them clean my dryer vent.  Coary also put me in touch with an excellent electrician who came and changed my wiring while the a/c's were in the shop so I could use the higher BTU units.
My initial call was placed on a Friday, by the following Monday we had the Certificate of Liability, and the technicians were in and removing the units.  They were reinstalled the following Friday, and it could have been sooner, but we needed time for the electrician to do his work.  I feel that this turnaround could not have been faster.
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"AMAZING! Easy booking, email alerts and text communications throughout the entire scheduling process. I had 16 vents! Great price and service was on time and impeccable!! DERRICK is the MAN!! Performed his job with precision and excellence. But his spirit, demeanor and level of respect for me and my home...PRICELESS!!! I am officially a lifetime customer because of him!!"

"We needed a new high-efficiency boiler to replace our old one that broke down after seventeen years (of inefficiency). Ed was great to deal with from start to finish. We shopped around, but Ed was the most communicative (with text and calls) and offered the fairest price. Will definitely use Orange County Mechanical again!"