Get matched with top central a/c service or repairers in Hadley, MA

"Thank you Matt, Chris, Stone and Danny for fantastic work and service. If you need any HVAC or plumbing done give them a shout. I had four mini splits installed in quick fashion. Great group to work with and will be using them for all my HVAC and plumbing needs. Give them a call today!"

"Very expensive project having my Central Air and Furnace go out at the same time. We had a new furnace installed last week and we were not satisfied with how it was working. I called Hurley and David and had a technician come out, it was determined we needed a bigger BTU furnace. I spoke to Michelle Creek who ensured me they would order a new one and have it installed. They ordered it on 6/10 and it was installed today 6/12. Jimarri Scott came to install with his crew and he was awesome!!! Very knowledgeable, polite and professional. He explained all the steps to me, kept me updated with the progress! Hopefully no more issues going forward! Thank you!"

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Immediately upon arrival, the technician was totally professional introducing self and communicating in the most polite manner possible. The technician fully explained the tasks he would be performing and during each step if there were any questions and/or concerns. He answered all questions posed to him. The technician demonstrated an exemplary work ethic and suggested options for consideration for the systems to perform more efficiently and he followed up with the options agreed to. He demonstrated a dedication to the business name and cleaned up all areas he performed his services throughout the house. He was constantly working and would fully advise the next step he would be performing. Upon completion of the services, the technician provided photos of the work areas both prior and subsequent to the services performed. The technician went the extra mile to ensure that there was a satisfied customer. Prior to requesting the services from this business I made inquiries to determine the best professional and quality business for the services I needed and all my inquiries resulted in this business. I strongly recommend this business for this type of method."

"The entire process could not have gone more smoothly.  I called Stephen and he returned my phone call within the hour.  I described the area that I wanted to have cleaned and he came out the next day to give me a free estimate.  His estimate was reasonable and he was able to accommodate my schedule by coming out to do the clean up the next week.  He arrived promptly at 8:00 am - the agreed upon time - to let me know that he was there and if there were any last minute changes to the job.

He did a fantastic job and cleared away all of the brush, debris, etc.  Even better, I was only to send the payment provided I was satisfied with his results!  Who does that these days??

I would recommend Stephen to anyone and will certainly use his services in the future."

"Great customer service. Came on a Saturday at short notice and followed back up to assure everything was working properly. Thank you again for your service."

"Plumber was careful to check where the leak was coming from and then was able to repair it. The plumber explained everything carefully. Excellent workmanship and excellent people skills,"

"Owner of the company was at my home same day I looked on Homeadvisor to give me a quote. The price was very reasonable and they were willing to work with my rigid schedule, so I pulled the trigger. The install team came out a week after I received a quote and installed my central AC in the rain! I am extremely satisfied with their work and will use them in the future for maintenance."

"They did a good job cleaning the air du t"

"The owner and customer service manager were both very responsive to issues raised during the installation of the system. They did everything they could to make sure I was a satisfied customer. The reason I could not give they company A's in the areas of quality and professionalism was the number of issues that needed to be raise during the installation and items they did not check out prior to leaving after the installation.
This company was chosen to install the system was because their quote was the most feasible placement of the oil burner, oil tank, vent system, and hot water tank received. Their price was comparable to other quotes.
This new system was purchased using a zero interest loan sponsored by the local electrical utility. Work was started after a credit check was run and an initial deposit was paid for items not not covered by the loan. The lead installer was knowledgeable and made me comfortable as the work started. We reviewed the work that needed to be done and work commenced. A team of four people began the install.
The first "issue" arose when they began to connect the hot water tank using 1/2" copper pipe. The previous system was connected to the house with 3/4". When this was brought this to the attention of the lead installer he was quick to call the office and get the needed materials and the water system was attached as requested with 3/4" pipe.
During the process of connecting the new heating system to existing piping, one of the workers incorrectly connected two pipes together and cause a water leak which damaged some materials in storage shelves. The owner was quick to compensate for the damaged materials.
At the end of the second day of installation the system was checked out and the workers left.
Soon after the workers left we discovered there was no hot water. The new system had a locked water mixing valve above the hot water tank. It was set to 70 degrees. I could have called the company, but chose to look up how to unlock the mixing valve and adjust to supply hot water to the house. I was able to adjust the mixing valve which allowed the tank to supply hot water to the house.
The installed heating system was a two zone system. Later that first evening one set of rooms were getting cold while the other set of rooms were getting hot. Upon further examination I determined the thermostats were reversed. After switching the two thermostat connections at the oil burner the room temperatures returned to desired temperatures.
When the hot water tank was first pressurized no water leaks was observed, however, during the next few days, a number of leaking joints were identified. A different employee install the plumbing of the hot water tank. It took another employee to arrive and take apart and reconnect the connections to stop all the leaks. I was told that the pipes were not adequately tightened at the first install. To the company's credit response time to my report of leaks was fast.
Two bills were received from the company for parts and labor to fix the water tank leaks. I called the owner of the company and the charges were reversed.
A few days later I noticed the circulator pump to the hot water tank was running and the boiler temperature was low. The house was not calling for heat. After some research I found that the boiler control unit was not set for an indirect water heater. So as long as the house did not call for heat, the oil burner did not turn on to supply heat to the hot water storage tank. The position of a switch in the control unit needed to be changed. Once changed the burner turned on supplying heat to the hot water storage tank.
The exhaust for the oil burner is out the side of the house using a power vent system. A few days after the install, I realized that the venting fan was running for an extended period of time (approximately 11 minutes) after the oil burner shut off. After reading the manufacturer literature, manufacturer recommends the vent fan to run for a period of 3 to 5 minutes after the oil burner shuts off. The run time of the vent fan was reduced from 11 minutes down to the 3 to 5 minute period as the manufacture recommends.
The oil burner purchased included a control unit that can be adjusted to provide increased energy efficiency. This feature was discovered as part of reading the control unit manual to solve the water heater - oil burner problem (see above). The company left the system where the control unit did not provide any added efficiency. After experimenting with the efficiency setting, a "good" trade-off has been reached between oil burner responsiveness and the house need for heat.
A few weeks after the install, the fire department came out the inspect the system. The system failed the inspection. The oil burner exhaust flue was within 18"  of combustible materials. Board needed to be installed above the flue pipe where the wood  floor joists were withing the 18" of the flue pipe. The company was quick to respond to the situation.
I am extremely happy with the new heating system, power vent, and hot water storage tank. I would have preferred not to have raised the issues and work thru the problems I had to with the install and start-up of the system. It is important to me to be associated with a company that will work thru issues and problems to satisfy the customer.
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