Get matched with top gas, pellet, or wood stove pros in Hartford, CT

"I was impressed, and pleased by the professionalism of the men who came to repair our pellet stove. The stove was old , and we ended up buying a new one. It was made simple by Chris. Within a short amount time he found the stove we wanted , set up a payment plan. Chris went beyond and above to help us. When the stove was installed, again professional , and polite gentleman, Steve and Adrian did a fine job. Now we have a solid company to go to for repairs , and service. Thank you to all at Chimney Experts for a job well done."

"They took the time to explain what they could do for me and then did it. Very professional."

"They were great. they were able to come out the same day and gave us a good quote. they came back the next day and did the job and completed the job in one day. They were very professional and very clean."

"This was one of the most thorough cleanings and inspections we have ever had. Definitely will be calling Steve from now on for all of our Cleaning and Chimney needs. Already lined up for Mid Season Clean. $$$$ Great value for the quality."

"Very pleased with the job that was done. Only critique would be a slight gap between the backsplash and wall, which had I noticed sooner I am sure they could have corrected with caulk or pushing backsplash closer. It is hardly noticeable. Everybody that I dealt with was extremely friendly. I am very happy with the counter top."

"Awesome! Santos came one day to give estimate and repaired both pipes the very next day. He came when he said he would and was very friendly and professional. He also got rid of a bee nest that had developed on the roof! He will begin work on the kitchen next. Great job!"

"Got a reasonable quote for a professional job. Had a fireplace insert installed. My contact was very knowledgeable and respectful. Kept everything clean during and after. Great crew."

"I bought the pipe and arranged a time for them to return next time they were in the area. This appointment was changed several times at their request. Each time it was rescheduled, I asked that they phone me before arriving so that I could kennel the dogs and not engage in business conference calls which would be interrupted (I have a home office). A different crew from the one that did the cleaning just showed up without notice. Before starting the repair, they asked if I was quoted a price. I said no. I was not expecting to be charged for 15 minutes worth of work on an easily accessed area that could have been done during the cleaning, especially for a repeat customer that was charged $300 for each service. Upon being told it would be $200, I dismissed them.
No one called from the front office to apologize or offer to install the pipe at no charge as a favor to a good customer. No one seems to have been embarrassed about trying to rip me off. 
To be honest, their work was okay, but I fault them on their business tactics. They will never do my house again or get a recommendation.
"

"The walkway came out amazing and I am pleased with the new professionalism of this company."

"It went well. The guys showed up when they said they would, assessed the damage and began the repair. Professional and respectful of my home."